Omni William Penn Hotel

ID sagen, dass das Lieblingsessen meiner Frau das Essen war, in das sie dort gefrühstückt hatte und der Kellner, den wir hatten, großartig war. Die Rezeption hatte uns Reservierungen im Capital Grille um den Block gebracht, was großartig war. Das einzige, was wir wollten, war, ein Spa zu besuchen, das Hotel hatte keinen Pool, aber wir hatten immer noch Spaß, danke, dass wir Sie wieder gesehen haben!!!

Das Hotel hat eine tolle Lage, eine großartige Atmosphäre und der Service war unübertroffen! Auf jeden Fall war meine erste Reise nach Pittsburgh eine sehr positive Erfahrung.

Das Personal war eines der besten, das ich je gesehen habe. Sie waren immer freundlich und hilfsbereit.

Was OK.

The ambiance of the front lobby. Lots of stone and arches, Starbucks and a fancy restaurant if that is your thing. Brought us champagne for anniversary which was nice. Bed was crazy comfortable and I even liked the pillows.

No microwave in unit. Had a fridge but nothing to heat up food. And to get one required them to bring it to your room for $10. The restaurants and speak easy were expensive. Maybe that is me though. I guess I expected more based on the reviews.

Being a select member

When we checked in, we were told since we booked with an "outside" agency, we wouldn't get "credit" towards our Omni select membership, but we would still get free wifi and free coffee in the morning. However, I was delivered a bill with a charge for wifi. When I checked out, the woman at the desk was a bit brusque about it. She said we did not qualify for free wifi or coffee since we booked through an outside agency, but after I explained that's not what I was told on check-in, she then said she would give me a one time courtesy. I did not like how she handled this, and that's why I gave a three star for staff.