La Quinta Inn & Suites Dallas Plano West

Positiv: Staff

Negativ: Weak water in bathroom hydrant, reported to front desk The hotel charged my credit card twice for room, still have not received refund, called twice and was assured would be back on card

Positiv: The location

Negativ: I sat n a hot room for 2-4 hours with no air conditioner.My key would not work to get me inside of the building had to walk all the way to the front from the back opposite side late.Staff knew the air conditioner was broken before putting me in the room.

Positiv: Close to highway, food and hospital. But on completion its going to be great....

Negativ: Its under construction! So there worker being performed at this time and room bed are to small and mattress are not comfortable plus room door have space in door jam so AC is going out the door and ...

Positiv: We liked the location and price.

Negativ: Pillows were terrible. No ceiling fans. Bathtub leaked. Ice machine broke down. People smoking cigarettes and pot on second floor.

Negativ: Maids did not clean the room during our 2 night stay, drain was clogged and we had to wait between showers (asked maid who said .. 'its ok'), lobby and parking lot were under construction, ...