Marriott Fort Lauderdale Pompano Beach Resort & Spa

I think I was overcharged and would like to speak to someone at booking.

The mandatory beach chair and pool fee of 20.00 per day was ridiculous since we didn’t need. Housekeeping cleaned our rooms very late - about the time I was back for the day and getting ready for dinner. They did not provide our 2 bottles of water a day. Did not refill our coffee station and the shower was not properly cleaned. Pretty sure they overcharged me for the room. Also very thin walls. Could hear entire conversations when neighbours in their rooms.

The hotel alarm went off at 4:40 & they evacuated the entire hotel. We stood outside for 45 minutes freezing to death. The whole experience was a disaster. They only had 1 parking attendant working for 150 families trying to get their vehicles. Also, they offered zero apologies or anything for the fire alarm debacle. Pompano Beach Marriot was awful!

The location. The people at the front desk varied. Some made you feel that they were happy to help, others not so. The beach was nice. The pool area was good. Happy hour was okay. You have to do self serve at the bar to get Happy Hour deals.

The room had no coffee maker or supplies. It lacked basic perks. The front desk had no sundries. No free breakfast. We ordered off the menu. The waiter had too many tables. After he finally got to us we waited 25 minutes for our food. A Days Inn offers more amenities than this place. The food was better and a lower price at the Seaside Grill about two blocks away. I expected a lot more for the price.