Sheuen Patagonia

It is the best place to stay in Puerto Natales, facilities were confortable and clean, the staff is friendly and warm, I felt like at home. I will definitely recommend this place to complete the amazing experience at Patagonia

We are so grateful to Hostal Sheuen for accommodating us after our Patagonia hike was cut super short due to flooding in Torres del Paine. We had planned to stay the night before and the night after the hike, but we ended up staying the original night, then coming back two days later and staying for 3 more. They helped us get the same room back at the same rate, let us use the kitchen (we had food we'd purchased for the hike to cook), and provided recommendations for other things we could do in the area since we'd planned our time around the 5-day hike that ended up being only 2. Beyond that, the property is nice - clean bathrooms and rooms, the breakfast was good, and we liked the location. Thank you again!!

No complaints from us - though it would have been nice to have a hair dryer in the bathroom I suppose!

The room was fantastic, the breakfast was delicious but what made the stay really special was the staff, particularly Álvaro. He was incredibly helpful, even with things that had nothing to do with our stay in the hotel, and when our plans were unexpectedly changed he helped turn something that could have ruined our trip into a new adventure.

Rooms very clean and confortable. Breakfast was the best of our trip.

The staff were incredible and extremely helpful. Our Spanish is not great but the guy working the front desk was very enthusiastic and able to communicate excellently using Google Translate. The facilities and common lounge area as well as the room was also very clean and comfortable.

It's like 3star hotel, only there's shared bathroom. Very very clean bathroom... Breakfasts were great.

sadly we ended up here only for a few hours but they were SUPER helpful in helping us get an early morning (and i mean really 3:00 am) so we could make it to the penguins in Punta Arenas. Our bus from the park was many hours late we only arrived at 1:00 am and they were accommodating and understanding. I wish we could have stayed the night....