Resorts in Punta Cana

Pretty rooms and the chance of good faciliies.

The staff invited us for a breakfast one day wich was really surprising as it is an all inclusive hotel. They took 3 hours from our life to sell a Melia Group vacation right for only 175.000USD. does not worth it??? We had to call every day for cleaning of our room. In these quite expensive rooms we had to wait 5-10 minutes for warm water. Otherwise everything was cool...

Staff as expected was very splendid and helpful.

The room detail indicated that the Wifi was included in the stay but it turned out the WiFi was only free in the hotel lobby. The room charged 4 dollars a night for room usage. And you were only allowed to connect one device to the WiFi per paid night. It is totally ridiculous to charge for such a service if it could have been included in the room rate and save everybody the anger and confusion.

staff, location

the food was horrible

Food, pool, room size

Restuarant reservation method

Essen, Hotel und Strand alles 1a! All Inclusive groß geschrieben! Inkl. Tauchen und Catameran usw.! Sehr zu empfehlen!

Dass man sich sehr leicht zu tote Essen kann :-) Auch mit Hummer!

Das von uns gebuchte zimmer über ihre plattform war äusserst schlecht und entsprach nicht ihren beschreibungen und bildern. Wir haben ins resort des resort gewechselt ins reserve, da waren die Zimmer absolut schön und luxeriös, so wie wir es nach ihrer beschreibungen/bilder erwartet haben aber die Preise einiges höher wir haben 100 dollar pro nacht mehr bezahlt.

Das hotel ist zu alt. Die anlage sehr schön (garten etc.) aber die zimmer etwas schmudelig (schmutzig und alt), das resort im resort the reserve entspricht den Erwartung ist einfach teuerer.

The entire resort was amazing, hard for me to explain how beautiful this resort is. Very clean and well kept. The staff was very nice and professional. Definitely a great place to go if you want to relax and just get away. This was my first time in Punta Cana, and I will return to this resort again before year end. The free Wi-Fi outside the room was a plus, you had signal everywhere. The food was better than I expected, there are a lot of restaurants (Options) to choose from. The best part is that you can eat at the sister resort as well, not reservations needed for any of them. Best vacation so far to the Dominican Republic.

The water pressure in the room was low later in the day (but I understand, being Dominican myself, that they try to conserve water). And I had some issues with the Wi-Fi signal in my room, outside worked great.

Food was actually incredible; it was almost the highlight of the trip! Staff was superbly friendly, and all the decor of the lounge areas and restaurants was splendidly top-notch. Will definitely be returning on my next trip to the DR!

That I had to leave! =]

I liked that the VIP section had their own private pool and members didn't have to make reservations.

The food wasn't too good and got a few of us really sick.

Despite the problems with the room, the staff was very helpful.

They had to switch my room twice. The first room smell like a smoking room . The second room had a real strong smell of mold. After going back and forth for 3 hours I finally got a nice room. The hotel was too far from the city of Punta Cana

As a business man, very busy, overwhelmed with stress, taking a few days of vacation at the Sivory was a real blessing from the Gods. This place is amazing, very relaxing, and attentive to details; I have to say I highly recommend the Sivory meal plan. Very good cuisine, great location and very peaceful, which helps unwind and get back to a dream state. I highly recommend this place if you are looking for a small property on the beach with an attentive staff, some quality time to relax and just enjoy what luxury has to offer.

Sivory was exactly what we were looking for: a quiet place to relax and enjoy warm weather. We had a premium oceanfront room, which was on the second floor. The view was amazing. There are a few coconut trees between your from room and the beach, but it's not by any means an obstructed view. It just makes everything more natural. The room was exactly as advertised. We were very happy with it. Having a veranda/terrace on the second floor was so nice. All villas are 2 stories high, and all have verandas/terraces. I think the main difference between premium and luxury oceanfront rooms is private pool for the luxury rooms. I'm happy to have the view on the second floor than the pool on the first floor. The air and water temperature was just perfect. Not too hot at around 75-83 degrees. The thing to keep in mind that there's a *constant* breeze. It doesn't make it cold, but the wind is just there. So with the wind, there's a bit of wave action all day. This was perfect for us as we like ...

Almost everything the food was great the drinks was also great the pool bar tender there are the best juan,jose and front dest carlo.

It took 4 days to them to change the remote control for the tv if you want something to get done in your room they will take for ever.

Location was great

Rooms were okay, we had to wait beyond check in when arriving, then there was no towels, we went to the beach and they were out of towels as well. There were crazy rust stains in our bathroom. The food was not that good (Fruit was amazing!) but I couldn't expect more for the price and it was included.

war alles super...aber das aller aller beste waren die animateure,die waren weltklasse und verdienen den grössten respekt...

Sehr schönes Hotel, tolle Lage, alle Annehmlichkeiten, die man sich wünschen kann.

Am verlängerten Wochenende in der Dom.Rep. sind sehr viele einheimische Gäste gekommen. Ab diesem Moment war das Hotel(personal) absolut überfordert. Wir wechselten dann in das Royal!

We loved the entertainment team, the service was amazing. Everyone was respectful and they made us feel at home. The shows they had every night were amazing, and very professional.

There wasn't wifi everywhere, and the wifi in the lobby wasn't great. It limits is from contacting our family outside of the resort.

Nice beach. Too many russians. Really appalling selection of meals for dinner. Insects in the room roaches and ants. Awful smell of some kind of swamp in the room. Yet very friendly personnel.

Too many Russians. Really appalling selection of meals for dinner. Insects in the room roaches and ants. Awful smell of some kind of swamp in the room.

Food

Room old and dirty

The price. But there wasnt enough to justify how much I paid. So it was a bad value. Dreams Punta Cana was a much better resort.

I did not like the sometimes undercooked/raw food. Otherwise the food was never better than ok. I did not like the customer service and at times the staff was unprofessional. The first room we were given had a broken shower. The second room we went to had poor quality features. Low water pressure. Barely enough hot water. Uncomfortable bed. Seaweed covered beach. Had to pay for wifi. No real bar. Dreams punta cana resort is 20 minutes north is 50% more expensive, but 200% better quality. Dont go here. Its not worth it. If you do go youll see why.

What I liked best was how they accommodated our family of 18 all in one building that was great. Somw of the staff also made us feel special like a waiter  in seaside grill restaurant. if you ever go there ask for super  he is amazing.

my bathroom in room 3123 kept leaking water from the ceiling. The cleaning lady always had an attitude even though we were polite. when my family and I went to a pizza shop next the beach we were treated unfairly by a employee

Friendly staff, great food and drinks. Hotel employee made our morning everyday with friendly singing and dancing. Hotel employee is a key fixture to Dreams Punta Cana!

The resort was clean all around. The staff were all very likable and I enjoyed talking to them. The room was (7220) was clean and spacious. It took me a night to get adjusted to the firmness of the king size bed. Television (32'') was small for the size of the room. A few issues with the room. The frosted glass door did not fully enclose the bath area. This allowed odors, noise and stem to travel outside of the bath area. Missing the door stop for the glass bathroom door. The exhaust vent in the bathroom was partially painted over with visible dirt buildup. Pools were clean and the beach and pool chairs were plentiful during peak times. Service was prompt and courteous. Some nightly entertainment was provided.

The food in the buffet dining room did not appeal to me. Other than a family dinner the first night, I did not eat there for dinner again. Breakfast was not much better. I just made do with what they had. Plenty to choose, but the quality of food did not suit me.

Location is beautiful. Staff very friendly and helpful. Food was delicious. A lot of activities to do for different ages.t

Toilet was not working and took 3 days to fix it

This guest did not leave comments about this hotel.

They are constantly cleaning. At the nightly entertainment they cater to all your needs.

One of the nightly entertainment that was joined with the other Riu turned into adult entertainment in the presence of kids. One day my wife needed some assistance at the barbecue and she was totally ignored even when she speak Spanish. The staff should know more English, not just hello. My daughter had to go to the emergency room for something she ate while on vacation.

Beautiful, romantic

electrical didn't work in our room in many outlets

Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

GREAT BEACH AND DRINKS

BAD FOOD, TERRIBLE CUSTOMER SERVICE, THE HAVE TO CHANGE ALL THE EMPLOYEEES,

The elevator was broken and they said it had been for almost 2 months, the jacuzzi button was broken, mini bar was never refilled unless we called.

The service from the staff!

The vibes.

No everything was good

Good shows

Here in the United States most people get an average of 2 weeks off a year. Like many others I carefully plan my vacation and want to enjoy my precious time off from my normal hustle. I am a big fan of the Domincan Repulic with its beautiful beaches and great weather. I have stayed at some awesome Resorts including: Now Larimar, Melia, Barcelo Bavaro etc. Unfortuantley I can not say the same about Bahia. My fiance and I booked this trip to mainly meet with various wedding coordinators because we want to have our wedding in the Dominican Republic. We both have been married before and had 400+ person weddings so we figured if we do it at the DR we can keep it at 150 people. Just counting family and people we are 110% sure they will come we counted 110 definite people coming. So we decided to come to the DR and made an appointment with the Wedding coordinator for the day after we arrived to look at their packages, lucky for us we also made appointments with 5 other venues including a restaurant, a yacht and 3 other resorts. The top of our list was Bahia so we booked a room for two for this past weekend so we can get the full experience before we bring all of our friends and family over. The worst experience of any resort/hotel I have ever stayed at was this passed weekend at Bahia. And to be honest I am not exaggerating. I have stayed at maybe 10+ resorts in the Carribean before and this was the worst. It all began with the Check-in process which took an hour and 10 minutes. I guess I would understand the long wait if there was a huge line however there was no one in line when we got there. The gentlemen that was helping us was so distracted talking with other employees, trying to do multiple things at once, helping other guests that spoke fluent spanish (unlike us) that it took forever. To make matters worst he said he couldnt find our reservation (which eventually he found because he probably wasnt looking at the right place). Now lets talk about the first room they gave us. In the attached pictures you can see how awful our room was. When you go out on the balcony instead of seeing trees, the ocean or a courtyard we saw a huge pile of TRASH. Looks like a dump for the hotel. It was disgusting and smelled. How can you give anyone that room? Shame on you bahia! After complaining and complaining and complaining they finally gave us a "better room" close to the beach (Villa 9). This room was awful, the AC didnt work properly. The shower didnt work properly (the water would come from the top and the bottom thus causing minimal pressure). The tub would not drain water properly. The toilet would not flush and had to mainly be filled. I could keep on going but I think you get the point. At first we called guest services to get it fixed. They sent someone over while we were gone (we had to go meet with a wedding coordinator at a different resort) however nothing was fixed. We called again the next day with them saying they

The location is excellent. Close to the beach which was beautiful.

Rooms not as luxurious as I would have expected from a 4 star hotel but not bad in the grand scheme of things.

the people were very friendly. The entertainment was good and the drinks were good. The food was not up to par.

the food was not good.

Loved the location of the hotel the beach was beautiful.

Old, room had a leak in the bathroom ceiling, mold very uncomfortable, food was terrible, staff was ride and not friendly.

The grounds are lovely, there is enough going on to keep busy(if not relaxing at the pool or beach) such as games at the pool and beach, the disco and the nightly entertainment which we thought was very good and there was a nice variety of food!!

The majority of the staff were not very friendly(not because of language barrier). It felt as though we were inconveniencing them. On the other hand, a small percentage made our vacation extremely fun when we encountered or interacted with them.

The beach and water sports were nice. Some of the staff were nice as well. English channels on TV.

Bad food, reservation line for dinner, poor drink selections, paying for some drinks, our a/c went out they said they would send someone to fix it and Never came. Water went out in the morning. Not the friendliest front desk. No free wifi. Even got sick.