Resorts in Punta Cana

vieles!

Pay the extra cash and go to a decent hotel , had to move rooms ,room was filthy and outdated, bedding stained and unable to lock the door between the adjoining room that was occupied with guests that I was not travelling with nor are you able room door

I liked that the VIP section had their own private pool and members didn't have to make reservations. The food wasn't too good and got a few of us really sick.

super Strand und Getränke schlechtes Essen, SCHRECKLICHER Service. Sie müssen alle Angestellen ändern.

Ich mag den Strand und die Pools keine guten Night Shows

Good shows Here in the United States most people get an average of 2 weeks off a year. Like many others I carefully plan my vacation and want to enjoy my precious time off from my normal hustle. I am a big fan of the Domincan Repulic with its beautiful beaches and great weather. I have stayed at some awesome Resorts including: Now Larimar, Melia, Barcelo Bavaro etc. Unfortuantley I can not say the same about Bahia. My fiance and I booked this trip to mainly meet with various wedding coordinators because we want to have our wedding in the Dominican Republic. We both have been married before and had 400+ person weddings so we figured if we do it at the DR we can keep it at 150 people. Just counting family and people we are 110% sure they will come we counted 110 definite people coming. So we decided to come to the DR and made an appointment with the Wedding coordinator for the day after we arrived to look at their packages, lucky for us we also made appointments with 5 other venues including a restaurant, a yacht and 3 other resorts. The top of our list was Bahia so we booked a room for two for this past weekend so we can get the full experience before we bring all of our friends and family over. The worst experience of any resort/hotel I have ever stayed at was this passed weekend at Bahia. And to be honest I am not exaggerating. I have stayed at maybe 10+ resorts in the Carribean before and this was the worst. It all began with the Check-in process which took an hour and 10 minutes. I guess I would understand the long wait if there was a huge line however there was no one in line when we got there. The gentlemen that was helping us was so distracted talking with other employees, trying to do multiple things at once, helping other guests that spoke fluent spanish (unlike us) that it took forever. To make matters worst he said he couldnt find our reservation (which eventually he found because he probably wasnt looking at the right place). Now lets talk about the first room they gave us. In the attached pictures you can see how awful our room was. When you go out on the balcony instead of seeing trees, the ocean or a courtyard we saw a huge pile of TRASH. Looks like a dump for the hotel. It was disgusting and smelled. How can you give anyone that room? Shame on you bahia! After complaining and complaining and complaining they finally gave us a "better room" close to the beach (Villa 9). This room was awful, the AC didnt work properly. The shower didnt work properly (the water would come from the top and the bottom thus causing minimal pressure). The tub would not drain water properly. The toilet would not flush and had to mainly be filled. I could keep on going but I think you get the point. At first we called guest services to get it fixed. They sent someone over while we were gone (we had to go meet with a wedding coordinator at a different resort) however nothing was fixed. We called again the next day with them saying they

We appreciated great location, especially the beautiful white sandy beach, fantastic all inclusive programme, food in big quality and quantity, friendly staff,... No complaints at all... Everything was all right...

Good seaside view. Nice big beautiful room (I had platinum suite). About 10 different tipes of fresh juices for the breakfast. The room was full of mosquitos! Was impossible to sleep. The food at the restaurant was really too salt. Some of the items were impossible to eat.

Some of the staff tries to do their best but they are poorly trained, hotel is understaffed, inconsistent with services provided from one day to the next, ie cleaning rooms. Maybe a 3* hotel, not more!! Bar service was poor (except Serapio) and premium alcohol was hidden for those who have a right to it and one had to constantly ask for premium alcohol to be used in drinks - answer was sometimes "I don't have any". Food was mediocre and there was no variety. The beach bar was not open, restaurants were open arbitrarily when they felt like it (not every night), meals were not served as we were told - no breakfast at all at the restaurant by the beach. My companion got food poisoning on our last day - the manager (Diana) refused to take responsibility for this and had an attitude. Additionally, the sister hotels were not accessible to us (renovation??) and the VIP beds were occupied by people who should not be using them. Dissapointing