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Super Zimmer, technisch und vom Wohlfühlen her auf bestem Niveau. Große und sehr gepflegte Anlage; früher mal schöner Strand. Grauenhafte Zusammenballung verschiedener Hotels in einer Anlage. Strand verbaut und überfüllt. Mitarbeiter ineffizient, Serviceniveau schlecht. F&B teilweise erstklassig, teilweise unter jeder Kritik.
Junior Suite mit eigenem Jacuzzi Fitness (erst öffnung um 8.30, unzumutbare Geräte und nur offen bis 19 uhr, zudem sind die lausigen geräte nur 3 in der anzahl. Unter einem Fitness stellt man sich def. was anderes vor - Zudem ist der Service des Personals total ungenügend
Beautiful, clean resort. Friendly, helpful staff. Our amazing butler named Francisco was the best! The restaurant by the beach had the best breakfast and lunch buffets. Adults only is the way to go for sure. We had an awesome swim up bar with a great bartender named Michael. Beach was beautiful and clean but every now and then solicitors would disturb you from your relaxation to try to sell to you. I was approached various times while trying to tan or nap on my lounge chair. Definitely tacky and disruptive. Resort should put a stop to this.
Great rooms Staff very nice but didn't listen sometimes
What I really loved, getting away from the Chicago cold in the middle of February. It was SO relaxing. The staff who made it extra special were Ossiris, Billis, Juan, and Juan Carlos. There were activities every night, mostly delicious food, and the dance club is hot--for like an hour, but it's a really hot hour. The omelette at The Hispanola are great! Between the Bali beds and the beach huts, you can get your fill of sunshine relaxation time. Drinking whenever and wherever you want, but if we go back, it'll be in the late summer when it's less expensive. It rained a little bit almost everyday that we were there. Our room was one with a "garden view," so no view at all, but close to the beach. No free transportation into town. If there was even a cheap shuttle that would have been preferable. Cabs are expensive.
Good Facilities Quality of food
The poll are a was lovely and very relaxing. Good variety in the restaurants although food was often not as hot as it could have been. Overall, I would say this was a four star not five star hotel.
everything was perfect the staff happy people very friendly one of the best trips very , very good everything
Everybody knows at least english except espaniola. I'm Russian and it's very important for me. nothing
Excellent staff..beautifully maintained the food could have been of a higher quality
Very good hotel for its price. Delicious all-inclusive meal at plenty of restaraunts.Nice pools, beach is not over-crouded. Staff is friendly, but sometime it takes time to get understanding of what you really want :) 1) Only one car rental in the hotel (Prestige rent-a-car) with not good service (the longest and complicated procedure of getting car rented I ever had!). Although prices are a little bit lower then Europcar and Avis in Bavaro. 2) Stupid system of 200$ limit when you want to pay by charging the room. 3) Very shallow ocean on the beach.
Very nice pools, sizeable clean rooms, friendly staff, pretty grounds. Tried to charge more than we booked for; problem getting adjoining rooms; seaweed-filled ocean; mediocre food and slow waitstaff, zero entertainment on the Royal side. A bit dull.
Relaxing on the beach, loads of different restaurants, Casino & Pool and Beach Bars. The sunbeds by the pool were always reserved even although there was a sign stating that you cannot reserve any beds. The majority of people staying at this hotel are Spanish. For English speaking people wanting to meet lots of new people I would not recommend.
Liked staff friendliness and comfort of the resort. The food was not as good as we expected and the service can be at times very slow. Room service not consistent in providing towels.
Good shows Here in the United States most people get an average of 2 weeks off a year. Like many others I carefully plan my vacation and want to enjoy my precious time off from my normal hustle. I am a big fan of the Domincan Repulic with its beautiful beaches and great weather. I have stayed at some awesome Resorts including: Now Larimar, Melia, Barcelo Bavaro etc. Unfortuantley I can not say the same about Bahia. My fiance and I booked this trip to mainly meet with various wedding coordinators because we want to have our wedding in the Dominican Republic. We both have been married before and had 400+ person weddings so we figured if we do it at the DR we can keep it at 150 people. Just counting family and people we are 110% sure they will come we counted 110 definite people coming. So we decided to come to the DR and made an appointment with the Wedding coordinator for the day after we arrived to look at their packages, lucky for us we also made appointments with 5 other venues including a restaurant, a yacht and 3 other resorts. The top of our list was Bahia so we booked a room for two for this past weekend so we can get the full experience before we bring all of our friends and family over. The worst experience of any resort/hotel I have ever stayed at was this passed weekend at Bahia. And to be honest I am not exaggerating. I have stayed at maybe 10+ resorts in the Carribean before and this was the worst. It all began with the Check-in process which took an hour and 10 minutes. I guess I would understand the long wait if there was a huge line however there was no one in line when we got there. The gentlemen that was helping us was so distracted talking with other employees, trying to do multiple things at once, helping other guests that spoke fluent spanish (unlike us) that it took forever. To make matters worst he said he couldnt find our reservation (which eventually he found because he probably wasnt looking at the right place). Now lets talk about the first room they gave us. In the attached pictures you can see how awful our room was. When you go out on the balcony instead of seeing trees, the ocean or a courtyard we saw a huge pile of TRASH. Looks like a dump for the hotel. It was disgusting and smelled. How can you give anyone that room? Shame on you bahia! After complaining and complaining and complaining they finally gave us a "better room" close to the beach (Villa 9). This room was awful, the AC didnt work properly. The shower didnt work properly (the water would come from the top and the bottom thus causing minimal pressure). The tub would not drain water properly. The toilet would not flush and had to mainly be filled. I could keep on going but I think you get the point. At first we called guest services to get it fixed. They sent someone over while we were gone (we had to go meet with a wedding coordinator at a different resort) however nothing was fixed. We called again the next day with them saying they
Essen, Hotel und Strand alles 1a! All Inclusive groß geschrieben! Inkl. Tauchen und Catameran usw.! Sehr zu empfehlen! Dass man sich sehr leicht zu tote Essen kann :-) Auch mit Hummer!
Das von uns gebuchte zimmer über ihre plattform war äusserst schlecht und entsprach nicht ihren beschreibungen und bildern. Wir haben ins resort des resort gewechselt ins reserve, da waren die Zimmer absolut schön und luxeriös, so wie wir es nach ihrer beschreibungen/bilder erwartet haben aber die Preise einiges höher wir haben 100 dollar pro nacht mehr bezahlt. Das hotel ist zu alt. Die anlage sehr schön (garten etc.) aber die zimmer etwas schmudelig (schmutzig und alt), das resort im resort the reserve entspricht den Erwartung ist einfach teuerer.
The location The food was the worst that i have had in my life
Espacios publico exelentes y las comidas muy bien Dos cambios de cuartos por mal funcionamiento de los aire acondicionado
The help provided by Juana, and the shows This hotel is horrible and extremely dangerous for kids and elders. Bathrooms are the designed for people to trip bang their heads and die or suffer serious injures
Location on the beach Room flooded inexplicably
the rooms are ok could be better
We liked the public spaces and the food. The bathroom in our room needed more attention and it had a small leak.
the staff was really good and helpful. Buffet at noon.. It wasn't good.
the staff was nice enough my reservation didn't show up until the day after I checked in, so I had to pay for one nights room until the reservation showed up. spent the whole day trying to get the room situation straight the room I choose online was not what they gave me, I paid for a king I was put in 2 beds I would like my refund for the difference the food choices were not the best, the restaurants that you have to make reservations for were much better.
Pretty rooms and the chance of good faciliies. The staff invited us for a breakfast one day wich was really surprising as it is an all inclusive hotel. They took 3 hours from our life to sell a Melia Group vacation right for only 175.000USD. does not worth it??? We had to call every day for cleaning of our room. In these quite expensive rooms we had to wait 5-10 minutes for warm water. Otherwise everything was cool...
I liked that the VIP section had their own private pool and members didn't have to make reservations. The food wasn't too good and got a few of us really sick.
Despite the problems with the room, the staff was very helpful. They had to switch my room twice. The first room smell like a smoking room . The second room had a real strong smell of mold. After going back and forth for 3 hours I finally got a nice room. The hotel was too far from the city of Punta Cana
Pay the extra cash and go to a decent hotel , had to move rooms ,room was filthy and outdated, bedding stained and unable to lock the door between the adjoining room that was occupied with guests that I was not travelling with nor are you able room door
Rooms, Pools Food variety should improve
The other reviews are fake. This is a dying hotel. We were promised all inclusive and they refused when we arrived. The terrible mexican buffet is $35 per person if you're not part of the all inclusive. Nightlife in Punta Cana is at least 25 minutes away. Our bathroom had hairs in it upon arrival. The sofa and bed were dirty. The decoration pillow and bedspread had stains on them. I would never stay here again. There is no beach access.
Panoramic view No free wifi as ad Room only half equipment?? bathroom moldy!!
The rooms The staff was not friendly. I booked my room all inclusive and when I got there they stated I did not. I showed them my confirmation and they still refused to honor it. The said I would need to pay an additional $170 per day for two people. I won't return
The resort was very clean, well maintained and beautiful. The staff was extremely friendly. The seafood buffet was a favorite. We had difficulty making dinner reservations for where we wanted to go, and getting convenient times. In hind site we could have emailed for advance res. but we had no idea that was an option. Or that it would be necessary.
The staff is second to none. They are receptive to your needs and are very friendly. Nothing.
Exceptional service, very good food, clean, scenic and beautiful. Not too many other guests (unlike two-deep chairs around pools at other resorts) but enough so the resort didn't feel empty. Great experience overall Reserving pool chairs//beds has turned into everyone dropping towels ~7-8am and often times not coming back until the afternoon (as backup there are plenty of beach cabanas). Restaurant reservation system also a bit frustrating, we often had the last possible time of 9pm even scheduling 2 days in advance (buffet never disappointed and 24hr room service was also good)
Great food relative to other resorts in DR. Some of the bartending staff were snarky.
Anything you need at any time. Staff was friendly, helpful, and attentive. Best food in the DR. Top shelf liquor and awesome, clean beaches. Everything was wonderful. No complaints!
We loved the overall experience of the Resort. We had golf cart transportation all over the property and all the food and alcohol you could consume. Also for the guests of the Royal Suites we had access to top shelf liquor and swim up suites. The things that we did struggle with was the taste of the food and we also felt like the Resort was catering to the American way of eating instead of giving us the foods of the Dominican Culture. I also will say that when is comes to the rooms they are in need of new furniture you can see the wear and tear on them.
Tolles Zimmer und Einrichtungen. Outdoor Jet Badewanne. Schöner Strand und Pool. Sehr freundliches und aufmerksames Personal. Gute Drinks. Das Essen war nicht besonders gut.
neues hotel, schöner strand, frische fruchtsäfte hotelmitarbeiter sind schlecht ausgebildet, zimmer wurde einmal nicht gereinigt, musik in der hotelanlage viel zu laut
Gute Raumreinigung!! Unfreundliche Mitarbeiter an der Reception!!