Decent room layout, clean kitchen amenities, love the pull-out couch option
Room service basically did not show up except for the final day I stayed. Also loud neighbors, but that's not necessarily the fault of the hotel itself.
Cleanliness, location, prices
The tv channels are very limited. I couldn't watch what I usually watch st home.
Pricing and cleanliness
The tv channels are very limited.
The included WiFi, didn't work. The air conditioner was horrible. Moved rooms and the air conditioning unit was just as bad.
The staff is very friendly and the location is great for central access (I was visiting friends in Richmond, Chesterfield, Ashland, etc.)
The bed and pillows were not comfortable and the bottom sheet wouldn't stay on. There is no daily maid service unless you pay extra. The kitchen had no dishes, paper towels, or anything in it. "Breakfast" was a joke. Tiny little muffins and coffee.
Convenient location and room size.
Need a better grab and go breakfast. Often ran out of food.
Spacious room, full fridge, quiet.
The bathroom was not clean, much hair left in tub, smudges on door. The minimal offerings at the "coffee bar" could not be considered a breakfast.
The size of the room was great and the kitchen was great.
The shower did not work! When I asked how to work the shower all i was told was to twist it. If I had twisted it any further I would have destroyed the unit. The floors are thin so i can hear the kids jumping on the bed above me. Staff not corteous.
Nothing. It was disgusting. Smokey and dirty. We left 1 night early and got a different hotel room.
Cleanliness & Service
I was able to prepare meals
More cookware would have been nice.
We travel for business and appreciate the work space.
No staff at front desk. Mud in hall not vacuumed for days. Broken ironing board & iron. Took 3 tries to get working clean coffee pot. No toaster available. Had to find staff and ask for breakfast bars.
Extended Stay America - Richmond - W Broad St-Glenside-North in Richmond (Dumbarton) ist nur 15 Minuten Fahrt von Lewis Ginter Botanical Garden und Greater Richmond Convention Center entfernt. Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, eine Wäscherei und ein Tresorfach an der Rezeption. Vor Ort gibt es Folgendes: Langzeitparkplätze.
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