Hilton Richmond Downtown

Wonderful stay

Positiv: The staff was extremely cheerful, ready to assist, and helpful. The location was very convenient. Overall a very pleasant stay.

Negativ: The bed was a bit too firm.

Great Location!

Positiv: We stayed only 1 night downtown.....but it was wonderful. Valet parking was quick and courteous. Front desk employees were friendly and helpful. The shuttle service was a wonderful bonus since there is so much to do in Richmond. The room was clean and tastefully decorated and the bar and restaurant were also wonderful , clean, and the staff courteous. Would definitely stay again.

Excellent service and a good value

Positiv: Enjoyed that the building was a urban refurbish. Every staff person went beyond what I expected regarding service. Our room was made available early in the day to meet our schedule. Very prompt transportation service.

Negativ: Would have been nice to have a more upscale restaurant in the hotel, but the large bar area and regar dining area were great for breakfast, lunch and snacks.

The Black Keys concert

Positiv: Easy check-in, adjustable beds, free coffee, close to the Richmond Coliseum, free shuttle

Negativ: Valet took way too long--both days seemed to lack enough employees. We had to wait in a long line for 20+ minutes during both check-in and check-out.

Positiv: The location to downtown Richmond is excellent with many restaurants nearby.

Negativ: Wish there was a schuttle to the airport which is only 15 minutes away.

Wunderbarer Aufenthalt

Positiv: Das Personal war sehr freundlich und hilfsbereit. Die Lage war sehr praktisch. Alles in allem ist es ein sehr angenehmer Aufenthalt.

Negativ: Das Bett war etwas zu hart.