the 4 pillows, comfy bed and wonderful sheets! the staff was SO helpful with directions and had a kind, caring attitude. the coffee served in the Breakfast area was MUCH better than I expected, a nice surprise. (i'm a bit picky on my coffee!) it was all good. the managers were very kind and attentive.
value greasy counter tops/table
Nice breakfast. Fridge and microwave in room was great. Mommy traveling with four year old.. Perfect for our stay, went Monterey but didn't have to pay coastal prices. About 30 min inland from Monterey. A couple blocks away the neighborhood gets kind of shady.
i like the facilities in the room and the little breakfast room. i think the breakfast should include eggs and bacons.
Good value for the price Very close to the freeway
The public space looks OK. We were waked up at 5:00AM by the bath next room. Apparently the guests at next room got up early and had their morning bath, which is OK. But the faucet of that bath generate an extremely load noise. Since the wall is so thin, the noise waked me all.
We stayed here one night, the hotel was okay for the price. No problems, bed was fairly comfortable and room was clean.
The hotel itself was very nice. The hotel staff. They did not honor their confirmation, and repeatedly told me that I should not make reservations through a 3rd party.
breakfast was best (variety and quaility of food and plenty of seating in foyer area) i have had for free. room was clean with micro, fridge, iron and hairdryer. bathroom walls could do with a wash. beds comfortable but sheets too small and move easily. walls not sound proof and can hear others when showering, knocking on and answering room doors. small, narrow rooms. good for overnight stay.
We were pleasantly surprised with this hotel. The front desk personnel were very friendly and accommodating. The room was very neat and clean and the king size was very comfortable. They even give you extra pillows. There is a breakfast bar downstairs in the main lobby each morning. All in all we has a very nice stay.
Good breakfast selection, friendly service, bed was decently comfortable. Tacky decor, weird egg white rounds and only sausage offered as a protein at breakfast.
The evening manager has to be the rudest man I have ever spoken to on the phone. I was so shocked by the way he yelled over what I was trying to say that I didn't get his name. I believe he was an Indian man but am not sure. He was poorly trained and rude
The gym was just what I needed. Treadmill, weights, and a stair stepper. Although the room was small it had a cute window seat my teenager girls enjoyed while working on their laptops. The room was difficult to move around in. The tv should have been mounted on the wall. The microwave was ancient.
The room and breakfast were what you expect from a lower-middle price big chain hotel. Clean, a little cramped, and rather boring. I didn't get a chance to check out the pool - that looked different.
I am so happy to have chosen this property. The hot tub was so relaxing after a long day of classes. Staff was attentive and room was much more than I expected. Very clean!
I stayed in Salinas because it was cheaper than Carmel, so my expectations were different. The hotel is in a convenient location, close to all services, it was clean, the front desk lady (Leticia, I think) was very nice & competent. No complaints at all.
They charged me $15 for extra occupancy without telling me and did not provide extra bed. For what thing they charge me extra ? Staff was very rude. Lights were not working in room. Will avoid going again to same hotel.
Gutes Preis-Leistungsverhältnis die Lage im Industriegebiet
Sehr leicht zu finden, ideal für die Durchreise, Monterey mit dem Auto leicht zu erreichen, Frühstück besteht aus Cafe, Tee und Muffins. Ausreichend Parkplätze vorhanden.
Der Preis. Die Schallisolierung.
The staff were all very professional and helpful. Room was clean with basic amenities in bathroom. Breakfast choices were good with protein offerings and not just carbohydrates. We have stayed here before and continue to find It is impossible to read the directory for the television, it is printed in a tiny font that defies even the most acute eye exam. We understand the need to conserve paper but this is ridiculous. Understand that this is an issue with Direct TV and the Corporate offices, they need to enlarge the room TV channel directories!
Generally nice and clean with good breakfast buffet. Check-out was at 12 noon so great for sleeping late, except you could not close the curtains completely (dark ones) and the California sunlight made it too bright for sleep.
I was in Monterey to run in Laguna Seca and the hotel is perfectly located, just 15 minutes from the track. Upon check-in, the staff was kind enough to give me directions to everything. The room itself was clean and comfortable, which is all I really ask for. I had to leave one morning before 7 AM and I couldn't have breakfast. Starting a bit earlier would help some. The one day I did have breakfast, the eggs didn't look appetizing so I chose something else.
Pool for kids, full breakfast and convenient location The rooms need attention. Our room counter over the fridge had a huge crack. Really tacky and disappointing for Embassy to rent out a room with that kind of an eyesore. I've been staying at Embassy off and on for the past almost 20 years in various locations and for the most part you can expect nice rooms with a good breakfast. This time I just chalked it up to an exception and not the rule.
Breakfast and evening reception were good One of the elevators was out of service all week, which made getting to and from our room a very long process. Also, if we had known that the hotel was going to be overrun by Portuguese Water Dogs the entire week, we wouldn't have stayed there.
Breakfast was decent - service was great and welcoming. The elevator wait at check in and check out. Decided to just walk it down the stairs in a few trips rather than wait 20 minutes. Luckily we had the choice being on the second level. Need larger or more elevators.
Clean, spacious, cheerful employees
Friendy, helpful, knowledgeable staff who remembered my name hours after check in. Atrium architecture is nice. There was a wedding going on on the atrium when I arrived. Good, convenient, complimentary breakfast.
Convenient location with a nice river walk trail and park nearby - great for walking with kids. Lobby areas were great. Nice areas for breakfast, happy hour and meeting up with groups. Staff was very helpful and nice. Bed and furniture was comfortable. Little kitchenette was great. Unadvertised parking fee Rooms could use a fresh coat of paint and change of curtains. Hallways and rooms were outdated. Also a deep cleaning would be good of the rooms and the balcony patio areas
We stayed one night, checking in on MLK Jr day, after the long weekend crowd was gone so it was really nice and quiet. The check in staff was pleasant, as were the staff in the dining area for both the afternoon snack and breakfast. There were no crowds or line for breakfast (or elevators!), we more or less had the pool to ourselves... just downright pleasant. This was night and day different from when we stayed last year DURING the long weekend, which was pure chaos and packed with people everywhere you turned. While clean, the rooms could use some general updating.
I brought 3 teens along on a work trip and they were Happy with everything – the indoor pool, pool table, snacks, breakfast evening reception etc. having two rooms. was so much easier for us and everything was great!
NIce room. The suite was comfortable. The full service breakfast was above average. An unadvertised parking fee of $10, even for Hilton Honors members. The keys did not work, resulting in an inconvenient trip down to the front desk, and then only one of the two keys worked. The biggest issue, however is the way we were treated at checkout. We were told that there was an additional $20 to be charged to our card. When we asked why, we were told that it was for food ordered the evening before. We told them that we absolutely did not order any food. Nevertheless, we were made to stand there while the checkout person went to get all the receipts from the restaurant for the night before, and then went through them, twice. Finally she found the ticket, which was for a different room. The customer had put our room number on the ticket. It appeared to me that she still didn't believe us, even though the ticket was clearly for a different room number. My feeling was that she was never told that the customer's care is important. If we said we didn't order any food, then they should complete the checkout, and send us on our way. They could then search for the problem. They could then have charged the correct customer, and if it was somehow their mistake, they should have written off the $20. We received no apology for making us wait, and no follow up. Though I generally like Embassy Suites, I would not stay at this one again.
Great breakfast and happy hour reception Need queen beds
Convenient location; free breakfast; free evening snacks & drinks Too many noisy children; no free internet; no free parkng; unresponsive staff
Spacious room, decent breakfast, very good value fotlr money. Could have been a little cleaner, but I actually expected worse from a motel so it was OK. Airport is close and sometimes the planes fly immediately overhead which is extremely loud.
Room was clean and spacious. Front desk couldn't find our reservation. They gave our room to the wrong family. Beds were uncomfortable. Breakfast room was too small.
Very good staff, very good continental breakfast. Very comfortable stay. Close to freeway . Recommended for first time visitors to the city
Verkehrsgünstig und ca. 10 Gehminuten vom Meer entfernt gelegenes Hotel Hotel. Zimmer (Double Queen) groß, Betten ok, Kühlschrank zum Tagespreis von $ 99, variiert. Zimmer eher Dunkel (unser Zimmer im Erdgeschoß, Zugang über einer Tiefgarage ähnlichen Parkplatz), Preis lt. Tafel im Zimmer für Zimmer uns. Kategorie (Double Queen) $ 599...den aber im Zweifel noch nie jemand gezahlt hat, mehr als unseren Preis ist das Zimmer nicht wert. Wer zu Fuß zur berühmten Canary Road möchte, sollte dieses Hotel nicht nehmen, da zu Fuß zu weit (ca. 30min).
Gute Ausstattung, Zimmer mit Gaskamin, bequemes Bett, kostenloser Internetzugang, Sehr nettes Personal, Mikrowelle und Kühlschrank im Zimmer Frühstück war nicht ansprechend
Nice and clean motel. Appearence was good also.
price was good, staff was pleasant, room was clean window did not lock
The beds were very confortable and I like the fact that there was a fridge and coffee maker. Heating was excellent especially since it was quite cold that night. The receptionist could have been a little friendlier or persoanble. It's like I was just another "number" checking in. They could also serve the "continental breakfast" in another room rather than the check in office which barely fits 4 to 5 adults at a time (standing).
The noise from other rooms up above all night.
parking was bad .....the grounds between parking and hotel had trash piled up
I like the fact that it was affordable and it was cleaner than expected.... There's really nothing that I didn't like about the hotel except for the breakfast...i'm diabetic and everything that was being offered was too sweet for me
Helpful staff allowed us to check in early, which was very useful. Although our friends had a coffee-maker in their room, we did not have one in ours. We would have thought this should be standard to all rooms.
They do offer “breakfast” but its just a coffee and some packed sweet cake. The hotel room was ok, but expensive for its standard. Its just a motel and they should be cheaper than the priced we paid. The reason I would not suggest this hotel is that our room was not very clean. I found hair in the bathroom and in the shower, the bed cover had a blood stain on it that did not make the room feel clean at all. Of all the motel that are in this area I would search for another one next time I visit.
Clean facilities, close to Wharf and other fun activities. So noisy! Do not get a first floor room. You can hear EVERY footstep the family above takes.
We enjoyed the recently updated rooms including the very nice bathroom with vanity and open shower. We enjoyed very tasty room service meals (dinner and breakfast). We also used the pool which was pleasantly warm. The toilet was a bit of a tight fit with walls on either side. The air conditioner was a standing machine which had an exhaust that was separated form the back and until we reattached it poured hot exhaust over the air-conditioning.
Comfortable bed, dog friendly, good location. Twice in one day our keys would not open the door and required us to wait outside for someone to bring new ones over.
Checking in was not only expedient but flawless. Had no issues at all, was in my room within 10 minutes of pulling up to the front door. Room was excellent and I do suggest the pool view.
There was very little water pressure from the shower. Also the heater thermostat did not work. We set it at 80 we were freezing and went to bed, when we woke up the heater never kicked on but the ceiling fan did? So weird
Loved that they had live music. Restaurant had good service for breakfast and dinner. Food was good as well. Did not like carpet in bedrooms. Bathrooms a bit small
Everyone from the front desk staff, the servers and bartenders, and the housekeepers did an amazing job. I work in the service industry in a casino/resort, and yet I experienced better service and a better experience with the staff at the Hyatt than where I work. A+++. The only things I didn't like had nothing to do with the hotel and its staff. It isn't located downtown, so it is a very short trek to the festivities in town. Also, it sounded like a large man was doing burpees in the room above us.
Quick drive into downtown Monterey. Nice rooms and property.
No AC in room.
Great location, just off hwy 1 and easy to get to. Card reader on room repeatedly rejected keys, but front desk was helpful!
I liked the outdoor area. There is a large pool, hot tub, games, and communal fire pit that was a lot of fun. I really dislike the bed covers. You are either way too hot or freezing. What happened to old-fashioned blankets?
Super nice staff. The $22 resort fee includes parking and internet. A little farther from the wharf/tourists spots.
Das Hotel liegt direkt an einer befahrenen Kreuzung. Die Zimmer sind zwar sauber aber muffig. Das sogenannte Frühstück soll im vorbeigehen eingenommen werden: auf einem kleinen Tisch steht eine kleine Kaffeemaschine und daneben liegt in Plastik abgepackte Muffins. Insgesamt haben wir uns nicht so ein altes dunkles Motel vorgestellt, aber Bilder im Internet täuschen mitunter sehr.
Die umliegenden Städte, wie z.b. Carmel sind gut mit dem Auto zu erreichen. WLAN ist kostenlos. Check in und check out waren unkompliziert und rasch erledigt. Die Zimmer sind sehr abgewohnt. Hier wurde schon lange nichts mehr investiert. Für eine Nacht ok, zur Erhohlung auf keinen Fall zu empfehlen.
Was man für diesen Preis erwarten würde. Keine Beschwerden. Achtung: keine Kaffeemaschine im Zimmer.
Das Zimmer hatte zwei große Doppelbetten. Lage des Hotels, war sehr schwer zu finden und zu weit außerhalb gelegen. Als Kontinental Frühstück wurden vor dem Check In Tresen, Muffins und Kaffee im Stehen serviert!
Toll war der (Gas-) Kamin im Zimmer Das Frühstück war dürftig
Preis-Leistungs-Verhältnis sehr gut, Kuehlschrank, Mikrowelle,Internetnutzung
nicht viel Personal gewöhnungsbedürftig, Zimmer waren muffig und nicht sauber, Kaffee vom Continental Breakfast bestand hauptsächlich aus Wasser und war eklig
war nur zum schlafen geeignet, wollte uns nicht länger dort aufhalten Preis/ Leistung, Sauberkeit und Zustand der Betten
Für einen kurzen Aufenthalt war das Zimmer gut. Es war sauber und ok von der Größe, unser Preis war sehr gut, Lage ist ok, mit dem Auto so 10 Minuten bis in die Stadt Das Frühstück war eine Frechheit, da hätte man besser keins angeboten, alle Zimmer wurden nach dem Säubern mit einem sehr übel riechendem Spray besprüht
Kamin, Sauberkeit, genug Parkplaetze, Preis-Leistungsverhaeltnis in Ordnung kleine Badewanne (eher fuer Asiaten und Suedeuropaer geeignet), duenne Waende
Der Hammer war der Gaskamin. Da es Ende September abends schon mal kühl werden kann, kam uns das sehr gelegen. Die Mitarbeiter waren sehr aufmerksam. Die Muffins zum Frühstück sehr lecker!!!
Preis Leistungsverhältnis, gut zum durchreisen
Relativ einfaches, in Teilen billig wirkendes Hotel in sehr lauter Umgebung ohne Urlaubscharme, sehr einfaches Frühstück, recht freundliches, jedoch sprachlich (Englisch) ungewandtes Personal