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The staff were all very professional and helpful. Room was clean with basic amenities in bathroom. Breakfast choices were good with protein offerings and not just carbohydrates. We have stayed here before and continue to find It is impossible to read the directory for the television, it is printed in a tiny font that defies even the most acute eye exam. We understand the need to conserve paper but this is ridiculous. Understand that this is an issue with Direct TV and the Corporate offices, they need to enlarge the room TV channel directories!
Generally nice and clean with good breakfast buffet. Check-out was at 12 noon so great for sleeping late, except you could not close the curtains completely (dark ones) and the California sunlight made it too bright for sleep.
- Sauberes Zimmer -Große und flauschige Handtücher -Deckenventilator und einen tragbarer Ventilator - jede Menge Gläser -Gewürze und Keurig Kaffee/Tee -Das letzte Zimmer hatte Bademäntel. Dieses Zimmer nicht. -Keine Mikrowelle / kein Zugang zu Mikrowelle -Toilettenpapier eher dünn -keine anderen Beschwerden
Die Zimmer sind groß und schön eingerichtet. Das Bett ist bequem. Das Frühstück ist sehr schön in Jacks Restaurant. Das gesamte Personal ist sehr zuvorkommend. Wir waren schon viele Male in der Vergangenheit und werden auch weiterhin hier übernachten. Unser Zimmer hatte eine laute Lage - auf dem zweiten Stock mit Blick auf einen offenen Bereich, wo Leute gelaufen sind, saßen, Fahrräder fuhren, Musik gespielt wurde usw. Die Fenster waren nicht doppelt verglaste und das Zimmer war lauter als wir gedacht hätten. Das Bad war neu mit einer schönen Marmorabstellfläche - sie war leider ziemlich hoch für mich.
alles ist zu Fuß erreichbar. Die Bauarbeiten während unseres Aufenthalts und ein langer Weg zu den Aufzügen
Lage und Preis
Das Hotel liegt ruhig und direkt am Hafen. Urlaubsfeeling kommt aber weniger auf, da es sich eher um ein großes Tagungshotel handelt. Die Zimmer sind sauber, geräumig und geschmackvoll eingerichtet. Wir waren für eine Nacht in Monterey und haben dort das Aquarium besucht (Klasse!). Insgesamt hat es uns gut gefallen.
Gepflegte obere Mittelklasse. Bequeme Betten, freundliches und aufmerksames Personal. Restaurant, Frühstücksraum, Bar und ein uriger "pub" in dem man gut und preiswert essen kann. Nein
Eigentlich nicht sehr viel. Die Lage in unmittelbarer Nähe des Pier war der Hauptgrund, dieses Hotel zu buchen. Die Betten sind selbst für amerikanische Verhältnisse sehr weich und an einen gesunden Schlaf ist kaum zu denken. Zudem sind die Fenster sehr schlecht (Schiebefenster, die selbst in geschlossener Position noch einen deutlichen Spalt aufweisen) und somit war es nachts sehr laut (die eigentlich gute Lage stellte sich als Nachteil heraus, da direkt unter unserem Zimmer die Hauptflaniermeile war und auch Seemöven ziemlich viel Krach machen können).
Wir zahlten 150 plus 20 zum Parken. Ich bin zufrieden. Empfehlenswert. 20 zusätzliche zum parken ... cmon.
Meine Kinder waren vom Pool und dem Whirlpool.
Front desk staff was very rude. The hotel is cramped, unattractive and right next to a very loud highway. The room smelled like every guest ever had spent all their time chain smoking. On top of all that it was way overpriced.
customer service. The jacuzi was hot for the cold night of relaxation the carpeted floors are due for a cleaning.
Clean and comfortable Nothing
Everything was clean. The bathroom door didn't close.
Family enjoyed the pool and the breakfast especially the waffles. Staff was very friendly and helpful when we needed something.Everything we expected at the price we paid.
This guest did not leave comments about this hotel.
Clean spaces and room. Didn't care being put in a handicap room, not a big deal but it was for only one night. The vending machine on lobby level didn't accept dollar bills, that was a little annoying. Waffle batter was too thick so it took long to get it out of the dispenser.
This guest did not leave comments about this hotel.
The beddings smell fresh and clean.My kids enjoyed the experience. Breakfast options were okay. We had a great time! The price was a bit high for a 2 star hotel.
comfort high room cost
Great location Spacious room Polite staff Car parking needs more attention. Few parked cars were way out of their guidelines.
Parking was easy The shower was horrible. No water pressure at all and the water was barely warm when put on all the way hot. The bed was also horrible. Might as well put linens directly on the box springs. Would have been just as comfortable.
Nothing. I contacted corporate for a refund. There was mold in the tub!
Clean, quiet even though it was near freeway, very nice staff. Pricey as they all are this time of year
This guest did not leave comments about this hotel.
manager was very flexible on meeting needs that he wasn't contracturally obligated to fulfill. He did this late at night and in a crowded hotel. Thank you! No
Gutes Preis-Leistungsverhältnis die Lage im Industriegebiet
Sehr leicht zu finden, ideal für die Durchreise, Monterey mit dem Auto leicht zu erreichen, Frühstück besteht aus Cafe, Tee und Muffins. Ausreichend Parkplätze vorhanden.
Der Preis. Die Schallisolierung.
Es war das beste Hotel unserer Reise durch Kalifornien. Das Preis-/Leistungsniveau ist super. Die Zimmer waren komfortabel und sehr stilvoll eingerichtet. Die Lage ist optimal. Leicht mit dem Auto zu erreichen (großer Parkplatz) und nur ein kurzer Fußweg zum Fishermans Wharf (1 km).
Geräumiges, gut ausgestattetes Zimmer mit Kühlschrank, Mikrowelle, Flachbild-TV und Cheminée.Frühstück ist sehr günstig, nur ca. 8 $ pro Tag und gratis WLAN im Zimmer. Ideal f ür einen Kurzaufenthalt. Zusätzlich verrechnete Reinigungskosten von 145 $ bei Aufenthalt von weniger als 3 Nächten. Hotel liegt an einer Strassenkreuzung, d.h.gewissse Zimmer haben Verkehrslärm.
schöne Ausstattung, guter Service
da im ursprünglich gebuchten Zimmer der Wasserhahn defekt war, erhielten wir ein kostenloses Upgrade in ein komfortableres, größeres Zimmer
Really everything was quite nice. The bed was comfortable (firm mattress), the room was clean, the food was good and the staff were very friendly and helpful. The first night we got there, the room we were given had a roof leak and despite having full capacity that night, they were able to put us in another room immediately. The walls were quite thin so we could hear the conversation and the tv next door.
Clean; friendly staff; good facility (gym, pool); cookies for the guests; good breakfast offering. Everything fine for the business traveler.
Room was clean and well apppointed. Need a little green buffer between hotel and highway
Terrible wait staff. It was almost like we were inconveniencing them. After we order we don't see them again until the check.
The location was great, Staff was helpful . Love the views,
The hotel is clean. The hotel is the only hotel right off the state beach in that area (which is a short drive outside the downtown area of Monterey). It was nice to be able to walk from my room onto a beach. It is way over priced. In addition to the already expensive room price $$$, we were charged an additional mandatory "Resort Fee" of $25/night for the pool, gym, and Internet. In other hotels I've stayed at these are included in the price, not an additional fee. Also, the staff (specifically the front desk staff) were not as nice as you would expect of a "Resort". When we checked in the staff didn't welcome us or anything. She just wanted our reservation & credit card. When we asked questions, she seemed annoyed like we were holding her up from more important things. I felt more like cattle than a guest. Overall, for the price I paid I could of gotten a room in Monterey Bay, close to a Beach in Monterey which in my option has a better view of the water.
Location No free breakfast
Location is the best in Monterey. Staff is helpful and courteous. They should put foldable beach chairs on the balconies to enjoy the view even more.
Clean room, safe door, beach access. No pool or jacuzzi as advertised! Construction all over the place! They NEED to lower their prices until they get all the construction done. I wouldn't go their again just because they charge extreme prices and a "resort" fee for something that doesn't exist! Obviously not a place you can trust since they are still charging the same fee while they have ongoing construction that makes it impossible to use the facilities they advertise. Room was clean, comfortable bed, but our "garden view" room literally looked down into boards, saws, tools and half done empty pool. Beach access is really the only reason to go here until they finish their "resort".
I liked that it was near the water. Most of the staff was very friendly and very helpful. The view from my room was amazing. The bed was comfortable. There was construction going on while I was there that was a bit disruptive. The pool and Jacuzzi were closed. They put me under the conference rooms and they got pretty loud during my stay. The fees were higher than stated in my original agreement plus they tax the fees and everything else.
Most rooms have 2 comfortable queen beds. Hard to find. Made a reunion of old friends very comfortable. In room Starbucks coffee was quite good. Far better coffee than at most hotels for those of us who need a good cup as soon as we awake. Selection of snacks was limited to small vending machine size without many healthy selections. Would like to see healthy and larger sized chips, etc sold in larger sized bags on premise.
The staff were very respectful! There were a lot of noise from construction workers that were in the rooms above the room I was staying in. I had to change rooms due to the loud noise that management did not take care of! We also were in a room with bed bugs! NEVER AGAIN!
At least they had security
The front desk staff was polite and pleasant. However there is a complete disconnect between housekeeping and the front desk. I arrived at 3:45pm and was assigned two rooms housekeeping reported as ready that were not made up. Ar least four other guests were assigned rooms that were not ready. Also one guest was assigned a room that was still occupied (how could EVER allow that to happen). I did not get a room until 5 pm. The only way this happens is if management tollerates it. This property needs competent management.