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Was charged an extra day as it seems some of the staff is apparently illiterate.
It's like staying at a 5 star hotel, at a 3 star price range.
Pool and cleanliness ...and good food Requested a specific room days before but not granted though had book twice for 3-4 days stay still stuck in an unwanted room
die lage des hotels ist sehr gut, die luft im vergleich zur city sehr gut, denn es liegt am berg, ausserdem die schöne aussicht. der Preis war nicht kalkulierbar, da ich keinerlei infos über die Service fee und die Steuer hatte. aus $ 77 wurden dann fast 94! im Zimmer waren Kleidermotten, die man mit Pestiziden bekämpfte. Ich verlangte ein Preisnachlass, der mir aber nicht gewährt wurde. bitte helfen sie mir, mindestens 15% preisnachlass zu bekommen. auch das fürs internet eine fee verlangt wird? ist mehr als eine zumutung bei diesem Preis. es gab auch kein europäischen Tv kanäle
Gute lage, schoene zimmer, effizientes checkin, gute gym anlage, kleiner swimming pool, schoene aussicht, aufmerksamer service Etwas ringhoerig, etwas zu ueberwacht
gute Lage, gutes Service, tolles Pool Zimmer sind abgenützt, Bad WC sehr klein
Love the hotel staff - very courteous and helpful. Service was exemplary! The rooftop bar was a pleasant surprise - what a view! Being on my own, I felt secure with the hotel's security (you can only access the floor of your room), and they announce visitors and callers beforehand. This should be done by all hotels. The spotty Wi-Fi in my hotel room. I had to sit by the window to find that "sweet spot." The individual userid and passwords to access Wi-Fi from different equipment could be improved.
They charged us 1.5k just for a fucking stain (poster color) in some of our bed linens.
Breakfast was great ! Roof top restaurant and bar was amazing along with the entertainment !! Traffic can be congested at certain times, however the hotel is conveniently close to almost all shops and restaurants
Clean and comfortable, luxurious and the food and staff were great
Good and warm services by the staff The pool is just too small.
Friendly, clean and reasonably priced hotel.
it is very convenient for shopping. the room is a disappointment, the bathroom is dirty and blood stains on the duvet.
convenient, easy , good service, the pool side music every night was a bit too much, and sometimes it goes on for later, and if I need an early rest, it is out of the question. However, the hotel charges more than the bokking rate via your company. via the net as guarnetee.
Location convenient to mall and restuarants No cheap
choice of international buffet being in centre of city and next to shopping complex use of own nurse at hotel very good as i had a bite that needed dressing no hairdresser at hotel so had to go to shopping complex
I like the bed a lot
friendly staff and nice view elevator queing
friendly staff Room was dirty, mold in CR. Had to pay for pool towels, no guard in the front of hotel to direct entrance to between towers. High 4 star price, but the hotel was more 2 star quality.
Too bad elevators, slow and just two for two many guests. To much noise from street traffic.
The panoramic view of Cebu City from the 38th floor. Lobby is too small. No quiet place to sit.
the hotel room was high standard and did not disappoint. Its is a very busy place with high volumes of people visiting the other facilities here. This makes for long waits for lifts for example and an air of great busyness around reception that makes familiarity or feeling at home as a guest hard. There were facilities scattered around the two tower complex but there seem to be a membership system that takes getting used to in order to use them.
Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!! Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!!
Hotel is good, but it just opened, so there are some drawbacks. But I think that in a short time to fix them. On the territory of absolutely no waste basket, the water in the shower goes bad. Otherwise, great, new hotel.
As soon as I booked this through Internet, I tried to cancel my booking because of my flight was cancelled. However, they declined my request. I have never experienced that before.I don't want to travel Cebu any more. You should have understood your client's situation. Do not think about your profit but guests' mind.. This is my last advice to you. Their attitude