Solea Mactan Resort

Public warning > Cancel your booking ….now !! Although the foyer and pool area was impressive ,, once you get to your room the problems start . Zero to little water pressure , most days , just a dribble and most days cold only . THE NOISIEST RESORT I HAVE EVER STAYED IN > WHEN I WAS CHECKING OUT THEY DECIDED TO START THE BONGO DRUMS ,... SO DEAFENING THAT EVEN STAFF AT RECEPTION WERE HOLDING THEIR EARS TRYING TO TALK ON THE PHONE > There is almost zero ongoing maintenance here and many guests were cancelling and leaving halfway through Non stop music till midnight even with doors shut . Foolish staff member was operating a loud pool pump at 6.15 am which echoed through the whole tower while everyone was asleep . Trolleys and two way radios operating through the hallways after midnight . Couldn't sleep for the constant noise . Try MOVENPICK RESORT in Cebu .. This place is stunning and the staff are a class act .

No maintenance no water pressure food is cold to luke warm loud bongo drums and constant noise

The best part about the property was the pool areas and the villi stayed in

All the people and crowdedness of the place, The buildings itself needs a lot of work. There are ceilings falling down and leaking water when it rains, bathrooms that are very dirty with no running water or toiletries, and the food itself isn’t that good the selection and the quality. And one of the main problems is water, you’ll be lucky if you have hot water let alone any water if you stay in the right building. For the price that you pay you should have better facilities and a more upgraded property. The management is awesome and very helpful but some of the service from the Lower staff members really needs improving. Plan to wait a long time if you order a meal. The place really needs a general manager to oversee everything and walk the property and give more training to certain employees. There should be a lot of repairs done where needed before any more problems incur which could result in someone getting seriously hurt.