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Its a hotel chain in Quebec and even though in the right area for my stay it hasnt been updated in years. The rooms need a face lift and the bathrooms are small --wall paper peeling off -- electrical plugs hidden by the beds, none on the bedside table, -- no small fridge, i was there for 6nights -- great flatscreen, but all furniture is old -- slept on a bed that i could feel the coils in my back, upgrade the mattress
I loved the location in terms of being right in the middle of all the action. We went for the Jazz Festival and couldn't have been any closer to all of the events. We also loved having the restaurants and stores right next door. The room was a good size and had the regular amenities such as hair dryer, iron, and lots of room to hang up clothing in the closet. I would absolutely stay here again. What I didn't like was that the pool was closed from 12-5 everyday. Why? Bizarre?! Those are the hours we really wanted to swim. We couldn't bring any drinks into the pool area and they wouldn't allow you to leave with the towel! So we dripped all the way back to the room. Were also HATED the bed. Very hard and uncomfortable and only two very tiny flat pillows for a king size bed. Definitely needs updating.
Love the convenience of the Metro and Food Court under the hotel. Also walking distance to Old Town without the constant foot traffic. Beautiful little park across the street- walking distance to all the action in Motreal Parking is $19.00 in and out a day; internet wifi while free, tend to drop connectivity.
Location provided easy access to subway Coffee machine in room Free wifi in room Cleanliness Cost of breakfast Dated decor
Staff was very accomadating and the rooms were well kept. The soap and talls were changed daily. The room I stayed in had no microwave, refrigorator, and the continental breakfast was limiting. Not big deals but notable
The location and staff were friendly The restaurant was bad. They put out a breakfast buffet that looks free and if you don't have a coupon they charge you after you get food about twenty bucks for sub par stuff. It is an obvious scam and when I complained they just shrugged their shoulders. Not cool.
Inexpensive, easy access to everything, parking was very easy, grocery store close dated room, not the best area of town, concierge was almost never there
Just like in the movie, I end up at the Gouverneur Hotel over and over and over. It's always my hotel of choice when in Montreal! Nothing!
I've been coming here for years and the hotel is starting to show it's age. Rooms need to be modernized. Parking lot is difficult to park in as spaces are really tight. Some front desk staff including the manager are not very accommodating. No wake up call given when asked. Pool was unavailable as group took it over. Restaurant staff was nice.
This was my first time staying at the Gouvernour Hotel. The staff was very friendly throughout our stay and always greeted us with a smile. The breakfast buffet was actually really good. The hotel is in an excellent location, close to the bars if you want to go out at night, and close to multiple restaurants. I was not happy with the air conditioning in the room. The thermostat did not appear to regulate the temperature well enough. It would go from way too hot, to way too cold. I also did not realize that the only rooms that get a safe are the "business" rooms, and not every room. I did not want to leave my passport lying around, along with other valuables, so I ended up carrying them with me wherever I went in my messenger bag. I would have preferred keeping it locked in a safe. I'm used to there being a safe in a hotel room. Other than that, everything else was pretty good at this hotel. I wish the parking fee was not so expensive, too, but at least you can come and go as many times as you want. ($21 a day for parking).
carpets smell, rooms are dirty serious updates need to happen
Schönes, gepflegtes Zimmer; zentrale Lage; guter Service; kompetentes und zuvorkommendes Personal; ordentliches Frühstücksbuffet; sehr gutes Restaurant im Haus; stilvolles Haus. Da es nur außerhalb regnete, gibt es zu diesem Punkt nichts zu sagen.
Die Lage ist sehr gut, neben Einkaufsmöglichkeiten. Das Schwimmbad am Dach ist auch gut und es gab genügend Liegestühle.
wir haben zum Preis eines Doppelzimmer eine Suite erhalten, die Lage des Hotels direkt im Zentrum ist sehr günstig für diie Stadtbesichtigung nein
Lage, einfach, doch wesentliche Ausstattung vorhanden unfreundlicher Empfang, Leintuch fehlte
das für Kanada ausgesprochen gute und vielfältige Frühstücksbuffet mit Öffnungszeiten am Wochenende bis 11.00 Uhr und die zentrale Lage in Downtown mit eigener Tiefgarage nein
Das Frühstücksbuffet dürfte etwas mehr Auswahl haben
Die zentrale Lage ist Gold Wert. Das Preis/Leistungsverhältnis ist für ein Hotel in City absolut in Ordnung.
eigine parkgarage im hotel, müsste aber noch besser beworben werden schlechtes frühstücksservice, kleine zimmer
Das Hotel liegt in 15 Minuten Entfernung zur Partymeile sowie zum Shoppingcenter Montreals. Das Preisleistungsverhältniss ist unschlagbar. Wer keine probleme mit einem kleinen Zimmer hat und nicht unnötigen Luxus braucht, der ist hier bestens aufgehoben
Das Personal war sehr höflich und hilfsbereit Die WLAN Internetverbindung funktionierte prima Kontinentales Frühstück war im Preis inbegriffen Sehr wenige TV-Kanäle
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
Preis-/Leistungsverhältnis für Übernachtung positiv. Preis Frühstück vergleichsweise hoch.
Das Hotel besticht durch ausgezeichneten Service und MitarbeiterInnen, die sich als Gastgeber verstehen. Freundlichkeit, Aufmerksamkeit, persönliche Anrede...Zudem verfügt es über alles, was ein 5 Sternehaus benötigt. Nichts.
The hotel is quite small and has limited rooms making it feel a little more exclusive for some reason.Rooms are completely new and spacious. The bathrooms are clean and the hotel provides enough towels for 4 people in a room for 2!The hotel also seems to provide towels for the pool (I am not sure of that, however, I saw some guests bring back yellow towels to the reception). Also, their restaurant L'Aromate was a beautiful and delicious place to enjoy a meal or two :) The only thing is that I found the pool a little small, but a beautiful outdoor area for resting and reading.
Nothing specific stands out, hotel is well appointed and rooms were lovely, TV connection could be faster; nothing stands out about the hotel - I think for a hotel that aspires to the luxury class - I think more could be done to stand out. Food in the restaurant was decent and the staff amicable, but slow
Nice room, great bed and convenient downtown location.
Small and quiet. Boutique feel. Very good service. Hotel restaurant was better than I expected, given the yelp reviews. The room was very clean, had classical music playing. Wifi was fast and responsive. Exchange rates made this place very affordable. Construction on the building next door - more of a pain to walk around did not cause extra noise. Service may have been *too* over the top. They'd call every day to make sure I didn't want housekeeping, even though the tag was on the door. Had to redo wifi every 24 hours.
PROs: Great location. Comfortable beds (if you like a firm mattress). Lots of public parking nearby (ie.lot behind hotel) for $10-$17 / day so did not use the valet parking on site. Clean room. Nice, new modern decor. Used the free wi-fi in room without any issues with speed or reliability. Some previous reviews have complained about the paint smell and/or down feather smell. I noticed a slight "new paint smell" in the halls but nothing noticable in room and certainly not offensive. CONs: Digital thermostat on wall by bed... so brightly lit it's impossible to sleep! Had to cover it up with layers of sticky-notes which I (fortunatley) happened to have. Poor bathroom lighting... good luck ladies, trying to apply your make-up! I had to attempt to use my compact mirror at the window. Pool and Fitness Room... both tiny. New machines in gym, though not many nor much selection.
It's close to everything, and the staff is very friendly and helpful. A few buildings near the hotel are currently under construction and make some some noise.
I like the huge suites, and friendly staff. Close to all attractions and metro.
This hotel is right in downtown with most of the attractions at walking distance. The buildinfg us old and the rooms are big with high ceiling. Quite impressive.loved iur time here Would have been nice ti aerve hot breakfast and have more vegan options
Good location. Easy walk to both old town and Mont Royal Park. Room was very big and comfortable. TV reception was grainy at times.
das Servicepersonal Kein Shuttleservice,ob Sie es anbieten und wir unter dieser Vorraussetzung gebucht haben. Sehr überlaufen von Reisegruppen und Warteschlangen vor dem Check-in Schalter auch dieses Personal sehr hektisch. Sehr amerikanisch auch Frühstücksbuffet.
gut Auskunft über den Hotelshuttle war falsch, was ärgerlich war
Große, helle Zimmer, 2 Doppel-King-size-Betten. Etwas renovierungsbedürftig (Tapete teilweise gelöst, kleinere Defekte an den Badfliesen
zentral ist nicht der kategorie entsprechend gewesen. eher 3 stern als 4 stzern
Badezimmer Aussicht Lage Personal Essen Pool schwer zu schwimmen in mit Kindern
das Zimmer war es i.O., mehr nicht. Frühstück für das Geld sehr schlecht, Mitarbeiter unfreudlich, mehr auf der Rechnung berechnet, d.h. wir hatten Frühstück für 2 bestellt, berechnet wurde uns für vier,und dann noch behaupten dass die Rechnung richtig ist.
Das Hotel wirkt stark abgewohnt und nicht renoviert. Die Teppiche im Hotel wurden wahrscheinlich noch nie geputzt oder gewechselt. Kaffee ist nicht gut.
Wir mögen die Lage und Ausstattung. Alles war großartig. Das Personal war wunderbar Kaffee im Restaurant war überteuert und verbrannt. Nicht so gut ...
Sauber und gut ausgestattet mit einer guten Lage in der Nähe der U-Bahn. Der Teppich war abgenutzt, Balkontüren können nicht geöffnet werden.
zentrale Lage und grossräumige Zimmer Etwas veraltete Einrichtung, vor allem das Badezimmer
war insgesamt okay in einem hotel dieser klasse sollte internet access gratis sein; gebühr war 13,95 CAN $ plus tax
Immer freundliche Mitarbeiter und das in allen Belangen : auf der Etage, im Restaurant und die verantwortlichen femmes de chambre. Danke wer sucht der findet. nein
Das Hotel liegt sehr zentral und auch in unmittelbarer Nähe der Metro. Alle Sehenswürdigkeiten der Stadt sind in kurzer Zeit zu erreichen.
Sauber zufrieden Personal und erschwinglich
Das Hotelpersonal war sehr freundlich und hilfsbereit. Zimmerservice hervorragend.
sehr hilfsbereites, nettes Personal. Sauberkeit, ruhiges, grosses Zimmer, gutes Preis-Leistungs-Verhältnis Preis für 1 Bier in Hotelbar
Good location in Downtown.
Unkomplizierter Umgang, das Nötigste war vorhanden (Kühlschrank, Microwelle, Haartrockner) Sehr gute Betten! Die Einrichtung ist schlicht aber sehr stylisch! Hat uns sehr gut gefallen! Unser Zimmer war leider zu dunkel. Zu wenig elektrisches Licht, was man bei schwarzen Wänden und Decken dringend benötigt hätte! Allgemein hatte es keine Ablagen und Aufhängmöglichkeiten! z.B. Garderobenhaken!
gratis Internet, Lage des Hotels kein Fruehstueck, dafuer kleine Kueche im Zimmer
super Ausstattung zum super Preis und zentrale Lage - einfach alles top!
Alles war perfekt!
Das Hotel ist extrem gepflegt, die Zimmer sind riesig, etwa 46 m² und das Fitnessstudio unerwartet professionelll ausgestattet. Kann ich nur empfehlen. Auf ganzer Linie ein tolles Hotel. Nichts
zentrale Lage, schöner Pool,
The hotel is a charming boutique inn. The staff is very competent and friendly. The walls are adorned with colour and form. Everywhere you look is another reason to return. The atmosphere is intoxicating. Bravo! We satyed for only one night.
very pleasant, helpful staff. bed and bedding very comfortable. Easy access to old town. very small bathroom lacking good light. no shelf to put your cosmetics on. Reception is located on path to elevator, you are always in other peoples way...does not make you feel welcomed...
The hotel itself is quite unique. The architecture the building along with art and what not. Gives it that boutique feel. Must also be said, that the staff was also very pleasant and helpful. I could see myself staying there again. Its probably moot, but the hotel was recently rebranded, changed ownership, whatever, but all the linen and such has the name of the previous hotel. I'm sure getting all new linen is a pricey, but it seemed a bit tacky...?
beautiful room housekeeping knocked on door once before 8am
Great Location, fantastic rooms and staff. The art was amazing. Will for sure stay at the hotel again.
Location and decor
The overall quality from Hotel, it was fantastic. Thanks, we really enjoyed our stay, even it was business. Just would like to see breakfast start a little earlier, there were several people waiting.
Great staff Third world quality Wi-Fi in the bedroom
So convenient to metro and walking for sightseeing. Great breakfast! Staff was amazing- concierge was extremely helpful with directions! Highly recommend this hotel to others. Bathroom shower head could not be secured in holder.
I was upgraded to a suite and was happy to see how nice it was. Great kitchen layout and living space. Restaurant was way too busy to try. Nicely quiet at night.
Great room with all amenities we could have wished for. Very comfortable and good value considering location, and that breakfast and 'happy hour' drinks were included.
Thank you Kayak for making a stay here affordable! We loved the location and the room (though a little dated) was huge, comfortable and very clean! They gave us 2 complimentary drinks and breakfast was included. The staff was incredibly friendly and helpful. Joey at check in, never would have guessed he was new. Bernard our wait staff at supper-never would have guessed he was called in and was swamped because he took great care of us. And our omelette creator was amazing. Hilton all of your hotels can use Montréal Embassy Suites as their example.
Very close proximity to attractions such as Notre Dame Basilica and Habitat 67.
location was excellent. comp. breakfast and managers "happy hour" was awesome.the staff was wonderful and extremely helpful.
Size of the rooms and hot breakfest
Large suite was almost as big as an apartment. Great breakfast Small shower may be a problem for larger people.
Excellent customer service