Mercure Koh Samui Beach Resort

All the staff were very friendly, from the reception.....to the breakfast and bar staff. They always said good morning and felt very welcoming. Well done. The pool was nice and clean and the location by the beach was beautiful. Around the corner 5mins away is the famous grandfather/grandmother rocks.

Room 2105 smelt of sewage for the duration of my two night stay, the balcony door didn't close so couldn't be locked. The location of the gym by the pool with glass windows means everyone can watch while you workout, strange.

Restaurant and pool bar together with pool looked ok. Except people putting towels on sunbeds and not using them but thats not hotel fault. There is nice lobby, parking and fitness place. Breakfast was very good but there is not big choice if somebody need it.

I booked room with view at sea. It was view on a ground and little piece of sea behind palms. Room was not same as on pictures. In fact it was smaller, wardrobe had signs of damage, toilet doors did not close fully, there was no power socket in toilet. Wooden parts of bed and furniture were looking like dog was biting its parts. Some points of walls were dirty and there was dust / spiders web. You can hear noises from street in room. Its main road behind doors. Watch out for waiters. They wanted to charge me two drinks when I ordered one. Maybe it was just mistake. Sorry but IMHO it shouldnt have Mercure name.