Stay Express Inn Lackland San Antonio

Das schlimmste Hotel überhaupt

Negativ: Hotel selbst war in einem schlechten Zustand, überall waren Kakerlaken, mein Laken waren nass.

Positiv: The staff were wonderful

Negativ: Fridge door was being held up by a coat hanger and didn't work,, carpets were very dirty and sticky

Positiv: Staffs efforts in assisting with issues and needs. The option for a breakfast bit in the morning.

Negativ: Parking lot, curb, walking paths cracked, uneven, wet, trash. Room not completely cleaned, maintained. Bathroom issues (Door falling from hinges, faucet to shower valve not working, tub not completely cleaned), room phone not functioning, bed too close to the wall AC unit. Pool access seemed unmanaged. Capacity was met with kids alone with limited supervision by adults. Too dangerous for us to even be in the area of the pool.