Hotels in San Antonio

Negativ:: I was not not notified by phone before my arrival although they already knew my room was overbooked! They waited for me to arrive with my parents and toddler at 11 pm to tell me there hotel was full and my room had been overbooked. I was pissed, they sent me to another hotel 20min away.

Positiv:: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol

Positiv:: Location was great and the staff that was working was excellent

Negativ:: This was not up to Wyndham standards. Was still under construction which was not indicated on the site. Restaurant was temporary and staffing almost non- existent . Things were old and not updated in the rooms.

Positiv:: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.

Negativ:: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Positiv:: location is great, staff was friendly

Negativ:: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Positiv:: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.

Negativ:: Shame about the construction, but that is a fact of life re hotel lifecycle.

Positiv:: The staff was great. Food was good. Great location

Negativ:: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Positiv:: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!

Positiv:: Location

Negativ:: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Positiv:: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two

Negativ:: Warm water shower not on temperature.

Positiv:: The only thing we did like was the fact that it might be haunted.

Negativ:: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Negativ:: Klimaanlage im Zimmer konne nicht unter 74 °C Fahrenheit abkühlen. Zu warm zum Schlafen.

Positiv:: Hotel hatte große Zimmer sehr sauber. Das Personal war sehr hilfsbereit und freundlich

Positiv:: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.

Negativ:: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.

Positiv:: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!

Positiv:: Everything would have bee nice if there were cameras or guards or some sort of protection at night.

Negativ:: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.

Positiv:: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.

Negativ:: Construction on the second floor during the day.

Positiv:: Location was wonderful, room was clean

Negativ:: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.

Positiv:: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.

Negativ:: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.

Positiv:: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.

Negativ:: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.

Positiv:: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk

Positiv:: Front desk staff were exceptional as were housekeepingfolks as we travelled through the hotel.

Positiv:: Room was nice and orderly. Friendly staff.

Negativ:: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.

Positiv:: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.

Negativ:: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.

Positiv:: Tolle Lage. Wunderschönes Hotel

Positiv:: Das Personal war sehr freundlich Service super Lage, super

Positiv:: Die Zimmer sind sauber. Leichter Zugang zum Riverwalk. Alle Mitarbeiter freundlich und hilfsbereit

Negativ:: Nichts

Positiv:: Praktisch für Alamo und anderen Sehenswürdigkeiten. Einfache Eintritt!

Positiv:: Everything was exceptional.

Positiv:: Staff was great, rooms were great, location was great! You are right next to the interstate, but if you're staying at an airport location thats to be expected. Close to the airport and easy access to everything :)