Hotels in North Central - San Antonio

Positiv:: It was a wonderful experience! I will be back. My son lives in San Antonio and it’s close.

Negativ:: None

Positiv:: Bed was comfortable, and room is large.

Negativ:: Blood on bathroom door, blood in tub, tile in bathroom was filthy. Sink was dirty as well. Did not eat here due to how filthy the room was. Upon check in, front desk associates were not very welcoming and came off as rude. Would never stay here again.

Negativ:: Check in time was late.

Positiv:: clean tidy rooms great breakfasts home away from home

Negativ:: everything was great.

Positiv:: Location, Amenities

Negativ:: Bath tub was clogged

Positiv:: The staff was absolutely great throughout our stay. Every employee we encountered was cheerful, helpful and professional. The location of this hotel was excellent for our needs. Our room had everything we needed, making our stay a very comfortable one.

Negativ:: Some of the furniture in our room had stains, which seems an easy and inexpensive issue to address. There were always smells in the hallways, however this is understandable and to be expected since rooms are equipped with fully functioning kitchens.

Positiv:: cleaniness and amenities restaurants

Negativ:: little further than usual.

Positiv:: Very clean.

Negativ:: Slight road noise on the highway side.

Positiv:: N/A

Negativ:: Bed was super hard, like sleeping on a rock. Pillow also has too much stuff inside it. My neck had a 90 degree angle all night.

Positiv:: morning breakfast was great clean and good big selection to choose from!!

Negativ:: the lady at night I ask for directions she was on left field

Positiv:: Everything

Positiv:: The staff was great.

Negativ:: No

Positiv:: Sauber. Gute Lage inmitten von Restaurants und Unterhaltung.

Negativ:: Die zweite Zufahrt von der Straße war gesperrt, so dass man sich wieder umschlgeln musste. Der Verkehrslärm machte sich überraschend bemerkbar, wenn man bedenkt, dass wir im 19. Stock waren. Das Schallschutz-Proofing könnte wahrscheinlich besser sein. Außerhalb des Wannen-Whirlpools gab es anscheinend keine Jets. Die schranktür war zu schmal, um einen Koffer bequem in das Klappregal zu bringen. Nur 1 Robe vorhanden.

Negativ:: Leider hatte das Zimmer, das wir gebucht hatten, keinen Kühlschrank, um den Bedürfnisse von Kleinkindern gerecht zu werden. Wir hatten offensichtlich ein Business-Zimmer gebucht, was an der verfügbaren Minibar zu erkennen ist, anstatt der Themen-Familienzimmer, aber es war immer noch enttäuschend, dies bis zum Einchecken herauszufinden. Überraschend, wenn man alle kinderfreundlichen Anzeigen betrachtet, aber das hat unsere Erfahrung nicht gemindert.

Positiv:: Sie bieten Milch und Plätzchen für die Kinder sowie ein Aktivitätsheft

Negativ:: Die Lage ist schwer, abseits der Autobahn zu navigieren. Nicht ihre Schuld, aber es war schwierig

Positiv:: Das Hotel hat reichlich kostenlose Parkplätze. Die Lobby und der Poolbereich sind wunderschön. Unser Zimmer war sehr angenehm und komfortabel. Die Bettwäsche und Handtücher waren von guter Qualität und das Bett komfortabel. die Angestellten mit den ich Kontakt hatte waren nett. Ich habe nicht im Hotelrestaurant gegessen aber es sah sehr schön aus. Es gibt einen gut bestückten Supermarkt in der Lobby.

Negativ:: kein kostenloses Wifi-ist der einzige Nachteil, der mir einfällt

Positiv:: Die Lage, die Parkplätze waren einfach und sehr komfortabel

Negativ:: Dass mein Zimmer nicht sauber war. Unter dem Waschbecken im Bad war ein Kaffeestück, der da war, und ein q-Tipp auf dem Boden und bröckelte vor dem fernseher.

Positiv:: Die Betten waren unglaublich! ! !!

Positiv:: Ich liebte, wie alles so elegant war und ich liebte die Aussicht von meinem Hotel, ich würde meinen Freunden auf jeden Fall sagen, dass ich in diesem wunderbaren Hotel übernachte.

Positiv:: Schönes Hotel, Zimmer sehr gut gemacht, Lobbybar zum Ballspiel, ein paar Drinks und einen Snack nach einem großen Dankeschön.

Positiv:: Personal

Negativ:: Nicht so sauber, wie ich möchte.

Negativ:: Man muss für das Internet bezahlen.

Positiv:: Exceptional staff, very friendly. Beautifully appointed rooms. If you forgot to turn your door card to request room tidy up they would text you . Morsels Cafe was great, esp the yogurt parfait.

Negativ:: Coffee at The Morsels Cafe with breakfast for $5 is little much.

Positiv:: Atmosphere was amazing, very friendly

Negativ:: everything was perfect

Positiv:: The view out the large window was nice. A quiet room though and dark.

Negativ:: No microwave, $50 charge 3-5 days delay refund, no free WiFi w/o joining rewards, room wasn't set up for 4 just 2, electrical outlets not convenient, cramped bathroom

Positiv:: The staff

Negativ:: The location

Positiv:: Easy access to the highway

Negativ:: You have it rated at a four should be a 3 or 2.5

Positiv:: Free parking

Negativ:: This is not a 4 star hotel. The rooms are dated and not cleaned well enough to rise to the level of 4 star. Also, no free wi-fi.

Positiv:: All great

Negativ:: Had issues with our thermostat

Positiv:: LOCATION, LOCATION, LOCATION, Great eateries, Great shopping centers, Great location for Fiesta Texas

Positiv:: The view and the shower

Negativ:: Yes. I'm still waiting for them to issue a refund for charges that I didn't incur. I was charged for using things from the mini bar and I nor my sister used anything from it.

Positiv:: It’s was a nice atmosphere, clean and the staff was very friendly.

Positiv:: Excellent hotel, excellent price, perfectly located. Will for sure stay here again. They even give kiddos a little backpack with activities.

Positiv:: The kitchen in the room. And the view of the pool.

Negativ:: The room was musty and damp. Shower head was coated with white crust. Sofa mattress was ultra thin. The dirty towels with little hair balls delivered to the room.

Positiv:: Location, service, good breakfast

Positiv:: Very accommodating to my needs both pre and post surgery.  director of sales went above and beyond in helping post surgery.

Negativ:: No decaf coffee in the room

Positiv:: Liked the lay out of the room; the TV in the door to the bedroom didn't reveal the TV in the living room for example. The beds were comfortable. The room (307) was large. Great location,. Great ground keeping. Everything was predictable, and good. Put simply, no worries. I have a motto about out of town travel; "I only trust Hyatts and I barely trust them". Having stayed in two Homewood Suites (San Antonio and McAllen), I now trust them.

Negativ:: Check-in guy was sorta rude--there were 3 of us so when he handed me my HH water bottles, I asked for 3; he said, "We usually only give two" as if he was doing me a huge favor by giving me a 3rd bottle. Floor was dirty in the room. Breakfast buffet was "eh!"... Slow elevator. Ice machine or A/C in 307 was really noisy. Biggest "complaint" was this...there are no ice machines on the floor. Which is understandable. There is an ice maker in the freezer in the kitchen of the rooms. The problem is that nobody told us to "turn on" the ice maker in the room. Get a fridge magnet, have a sign some where in the lift, etc... This is important because if you don't do turn it on at check in, you can't just walk down to the ice machine and get some ice.

Positiv:: The rooms and the front desk staff were excellent

Negativ:: The price was a bit too pricey and the breakfast could have been a bit better

Positiv:: The hotel was great Staff was great

Negativ:: The only issue I had was my room location It was near the freeway so you could hear all the traffic noise

Positiv:: Great stay

Positiv:: Frühstück war sehr gut. Hotel liegt zentral im Nordwesten der Stadt. Downtown in 20 Minuten zu erreichen. Sehr gute Verkehrsanbindung.

Negativ:: Es gibt keinen Grund.

Positiv:: Space was more than comfortable and free breakfast was above expectations.

Negativ:: Floors were dirty, needed sweeping and restroom sticky.

Positiv:: That it was clean

Negativ:: Most items on breakfast counter were lukewarm to cold. Not good choice of donuts(plain cake)or muffins (none). Area were food located small everyone bumping into one another.

Positiv:: Room size, cleanliness, and evening social.

Negativ:: Liked everything.

Positiv:: Rooms were spacious with promised amenities

Negativ:: Renovations were in progress at the hotel premises. This was not mentioned at the time of booking

Positiv:: Keine Beschwerden

Negativ:: Nichts. War sehr schön

Negativ:: Das Bett war sehr unbequem und die Kissen waren auch gut.

Positiv:: Lage und Preis.

Negativ:: Das Bett war schrecklich.

Positiv:: Nichts!

Negativ:: Sehr unprofessionell!

Positiv:: Hoteleinrichtung, freundliches Personal & Lage

Negativ:: Rain Forest Duschkopf

Positiv:: Sehr komfortabel. Personal freundlich und zuvorkommend. Sauber.

Negativ:: Es gibt kein kontinentales Frühstück. Hoher Preis für das Essen zum Mitnehmen.

Positiv:: EVERY LADY at the front desk!

Negativ:: No restaurant in hotel. And pool wasn't heated. But staff was AMAZING!

Positiv:: Very nice modern rooms w/ lots of space

Positiv:: Checking out.

Negativ:: Upon walking into the hotel everything appears to be Worn down.

Positiv:: Room was clean.

Negativ:: Might be the noisiest room I’ve ever stayed in.

Positiv:: Clean and comfortable room. Friendly staff.

Negativ:: Nope.

Positiv:: The bar

Negativ:: Cleaning staff was very loud and woke us up at 930 am after a late night out

Positiv:: I enjoyed the security of needing a card to access the elevator.

Negativ:: The shower in my room was semi dirty with what awarded to be mold.

Positiv:: Convenient for my trip

Negativ:: They had a Valentine’s party that was loud - didn’t know it was happening.

Negativ:: The stay cost way more this time

Positiv:: I loved Aloft Hotel! The room was quiet/neat. Pillows soft. The swimming pool was clean & inviting. The breakfast/lobby area was nice & the bar was inviting at night. Even the shampoo was great! Aesthetically, the hotel has a sleek mod design. Great place

Negativ:: I can't think of anything I didn't like. Maaaybe that the surface of the iron needed to be cleaned as it left a mark on my pants :( but...kinda incidental. Loved my stay at Aloft Hotel! :)

Positiv:: They are dog friendly. Very upbeat, young crowd. The room was really fun and I kept saying it reminded me of my dorm room (I went to a very nice university!) with my view being of the pool and courtyard.

Negativ:: The TV was out in the bar during the last game before the World Series, which was not on the TV in the room.

Positiv:: Excellent excellent check in staff. Location Handy but Very Noisy Nice room layout Nice beds & decor

Negativ:: Poor insulation both between rooms and outside. The SA police obviously don't give 2 shits about drag races up and down the street on a Friday night. So you'll have to contend with all that noise.

Negativ:: Das einzige, was wirklich schlecht war, war, dass die Klimaanlage in meinem Zimmer ein wenig laut war und so gab es Zeiten, in denen es mich nachts aufweckte.

Positiv:: Alles war großartig

Negativ:: Das Frühstück war einfach in Ordnung, ich erinnere mich richtig.

Positiv:: Der Crosstrainer war nett. Das Zimmer war sehr groß. Das Frühstück bot eine große Auswahl und das Personal war freundlich.

Negativ:: Nur begrenzt Körperpflegeartikel und diese waren nicht von guter Qualität. Es gab keine Lotion. Die Dusche war so lala. Und vor allem war das Bad klein.

Negativ:: Die Bettlaken hatten ein paar kleine Flecken, die sie sofort auftauchten und alle Bettwaren und Decken wechselten.

Positiv:: Das TGE-Personal war sehr hilfreich und aufmerksam.

Negativ:: Der Poolbereich war schmutzig und ich wurde von dem gebissen, was wie Bettwanzen aussah, innerhalb von Minuten nach dem Sitzen auf den Poolmöbeln. Also war ich den Rest der Nacht total am Rand.

Positiv:: Sauber, freundlich.

Negativ:: Die Aussicht vom Zimmer 309 war blockiert.

Positiv:: Exzellentes Personal, schönes Hotel, Wunderbares Frühstück, Großartiges Preis-Leistungs-Verhältnis.

Negativ:: Der richtige Aufzug war unglaublich langsam, die Dokumentation gab an, dass kostenlose Batterieladegeräte verfügbar waren, dies aber nicht der Fall war.

Positiv:: Das Personal war sehr freundlich. Ich konnte nicht nach einem besseren Zimmer für einen längeren Aufenthalt fragen. Alle Zimmer verfügen über eine Couch und einen Schreibtisch, die vom Schlafbereich mit Trennwand getrennt sind. Perfekt für das, was ich brauchte.

Negativ:: Wenn Sie einen längeren Aufenthalt buchen möchten, buchen Sie ihn über Hyatt statt über Kayak, um Prämienpunkte zu erhalten.

Positiv:: Excellent service. Excellent experience. Highly recommended.

Positiv:: Size of room and location was grear

Negativ:: There were hairs in my shower

Positiv:: The hotel is located close to many restaurants.

Positiv:: This was an excellent hotel for a good price. The staff was very helpful. Hotel employee went above and beyond to give great customer service. Thank you.

Negativ:: I was thrilled that this hotel allows Pets. (I know people love their pets, I just don't like seeing them in my hotel.)

Positiv:: Room was cleaned and quiet. When we checked the staff told us to check the room and she would have changed it if we would not have been happy. The staff is really nice.

Negativ:: Breakfast was so short on options...We even had some rotten bread! However the staff apologized and reacted quickly. When we travel we often stay at Hyatt Place. It seems it was more upscale several years ago than now in every way....and the feeling is it's going down year after year. Our bill was slightly higher than when we booked with booking.com!

Positiv:: location breakfast

Negativ:: room was dirty

Positiv:: Staff so nice and friendly

Positiv:: The breakfast was great! Lots of choices. We loved our room, very clean & comfortable. The only downside was that there was no freezer in the little fridge. Front desk personnel were very friendly.

Negativ:: Need the little fridges to have freezer area.

Positiv:: The staff was friendly.

Negativ:: The elevator was out of order and we had to climb 6 flights of stairs to our room. Also the television was not functioning...however the staff was able to fix this. We were told the elevators were fixed...but were temporarily stuck inside the elevator.

Positiv:: Location!

Negativ:: When I checked into my room it was dirty. Sheets weren’t changed and when I notified front desk they told me I would have to change the sheets myself cause housekeeping was gone for the day. Y’all may want to consider having a PM house attendant to handle these situations! Room was dusty and carpet was nasty. Room wasn’t even properly cleaned during my stay over clean. I always stay here when I come to San Antonio, but I think this was my last stay here.