Hotels in San Antonio - in der Nähe von: Guinness World Records Museum

Negativ:: Nur Parkservice. Unpraktisch für uns

Positiv:: Lage

Negativ:: Den Lift zu benutzen war unmöglich, gingen die Treppen vom 15. Stock mit Gepäck runter.

Positiv:: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,

Negativ:: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.

Positiv:: Excellent hotel near the heart of the riverwalk.

Positiv:: Great breakfast, lovely bathroom, comfortable beds.

Negativ:: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.

Positiv:: Enjoyed the kickback and proximity to riverwalk.

Negativ:: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?

Positiv:: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.

Negativ:: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)

Negativ:: Ich dachte, dass es waäre näher an all den Restaurants am Riverwalk.

Positiv:: Das Personal war super

Positiv:: schöne "urige' Atmosphäre und Lage Liebe die Suite Option

Negativ:: Valet Parken sehr teuer und kein PKW-Parkplatz Schlechte Zimmer Service Auswahl und andere Snack Auswahl kein Balkon oder Fenster, die geöffnet werden können schlechte Belüftung im Zimmer kleiner Pool und Whirlpool kaputt

Positiv:: Das Personal war sehr freundlich und zuvorkommend!

Negativ:: Die Gebühr für das Parken am Hotel war lächerlich, $36 pro Nacht.

Positiv:: sehr sauber, tolle Lage, freundliches Personal,

Positiv:: Sehr sauber. Höflich, professionell Personal. Frau gefallen, die Spa und der Fitnessraum ist sehr schön. Gute Lage zum Besuch von allen touristischen Sehenswürdigkeiten in San Antonio.

Negativ:: Keine Handgriffe in der Badewanne/Dusche. Fiel zweimal ins und aus der Dusche. Seiten der Whirlpool sind sehr hoch. Zu viele Kinder, die um den Hallen unbeaufsichtigt, laut. keinen Kühlschrank oder Mikrowelle im Zimmer. Essen und Trinken vor Ort ist sehr teuer. Eismaschinen sind weit auseinander liegen auf den Etagen. keine Automaten für Getränke bis spät in die Nacht/Snacks. Valet Parken ist sehr teuer. Aussicht war nichts Besonderes wegen der Bäume Umgebung um das Hotel.

Positiv:: Schönes Hotel, freundliches Personal und meiner Meinung nach jeden Cent wert

Positiv:: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!

Positiv:: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Negativ:: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Positiv:: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Positiv:: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Negativ:: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Negativ:: The front desk staff was unprepared and it to over 45 minutes to check in

Positiv:: Location and large size rooms

Negativ:: Issues with hot water and terribly slow and incompetent valet

Positiv:: Tolle Lage, sehr schön und sauber. Toller Kundenservice.

Negativ:: Keine Parkplätze

Positiv:: Liebte den Blick und die Kundenbetreuung! Wir hatten eine tolle Zeit! Die Zimmer waren sauber und ruhig!

Positiv:: Wir waren auf der Flussseite und genossen die Aussicht vom Balkon und die Entspannung. Alle Mitarbeiter waren sehr freundlich und aufmerksam! Vielen Dank für einen wunderbaren Aufenthalt.

Negativ:: Das Parken war viel zu teuer.

Negativ:: Kein kostenloses WiFi

Negativ:: Schienen einige Schwierigkeiten zu haben, Auto vom Parkservice abzuholen. Dauerte 50 Minuten.

Positiv:: Personal, Service, Zimmer, und die Gastfreundschaft war sagenhaft.

Negativ:: I got an upgrade to another room and it was awesome there on out

Positiv:: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!

Negativ:: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.

Positiv:: Fast alles.

Negativ:: Die Tatsache, dass der Parkplatz unter dem Hotel $30 pro Nacht kostet!

Positiv:: Die Lage war recht nahe am Fluss. Wunderschöne Lobby Die Zimmer waren sehr gemütlich, super Blick auf den Turm.

Negativ:: Valet Parken kostete $37 + Steuern = $40.00 !

Positiv:: Wunderschöne Aussicht. Sehr friedlich.

Negativ:: Ich wusste gar nicht, dass hier 60$ für das Parken verlangt wird.

Positiv:: Sehr schöne Unterkünfte.

Negativ:: Das Frühstücksbuffet war unterbesetzt, war nicht richtig erklärt

Negativ:: Das Zimmer war klein und wir konnten noch nicht einmal ein Upgrade bekommen.

Positiv:: Das Personal war freundlich

Positiv:: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Positiv:: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Positiv:: I loved the location. Steps from the river and the mall.

Negativ:: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Positiv:: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Negativ:: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Positiv:: The staff was very friendly, helpful, and professional.

Negativ:: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Negativ:: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Positiv:: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Negativ:: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Positiv:: Super Lage, zu Fuß zu den meisten Sehenswürdigkeiten von San Antonio. Super sauberes Hotel mit guter Ausstattung und ein hilfsbereites Personal.

Positiv:: The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good.

Negativ:: This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.