Hotels in Midtown - San Antonio

Positiv:: everything, the restaurants, the staff, the grounds, our room, the hotel was phenomenal

Negativ:: the valet could have been better managed. at our arrival, they were non existent and we had to find parking and walk. luckily this problem was eventually resolved by comp. the room next to ours was noisy at 5am. but luckily we resolved this on our own with the earplugs given

Positiv:: Friendly, educated staff. Clean, well kept property. Location was extremely convenient. Great restaurants in the area.

Negativ:: Having to leave.

Positiv:: The staff were wonderful. Pre arrival communication is so appreciated. My requests were in my room upon arrival. From the check in to check out every staff member was friendly & anticipated my needs. Fantastic stay.

Positiv:: Hotel had a bottle of champagne in our room for our 6th wedding anniversary. Met so many new friends and hoping to return next year! Best service and fun area.

Negativ:: Nothing to dislike.

Positiv:: Wonderful hotel. Great design & location. Full of positive energy & a warm & welcoming staff!

Positiv:: The building itself is stunning and this combined with the staff and service makes this hotel truly exceptional!

Negativ:: There is nothing that I believe required improvement.

Positiv:: The decor and architecture was amazing. Not to mention the restaurants in the hotel and the shopping and square behind the hotel. Fantastic job at reviving a Texas relic!!!

Negativ:: Having to leave.

Positiv:: Das Hotel ist ein Traum. Geschmackvoll eingerichtet, im Pearl Area gelegen, direkt am River Walk. Absolut der beste Platz in San Antonio. Sehr geschmackvolles Ambiente, nettes Umfeld mit Restaurants und kleinen Shops! Toll!

Positiv:: Who knew you had to go to San Antonio to find one of the best hotels in Texas! It's modern luxury at its finest. Located in pearl district, hotel Emma sits center stage in a very charming environment. What was once an old brewery is now a cozy hotel with modern luxury finishes. The service matches the 5 start prices and interior. Highly recommended!

Positiv:: The hotel and restaurant were beautiful, the staff was very helpful and nice, location to river walk excellent, location to other shops and restaurants great! I will be back!!

Negativ:: It is a bit far from the city center river walk restaurants and shopping.

Positiv:: The location, staff, facility....everything .... first class.

Negativ:: I did not find ONE thing that was not PERFECTION.

Negativ:: Es gab kein Pool. Die Laken waren voller Flecken und verbrannt.

Positiv:: Location was great!

Negativ:: did not get room made-up with maid service for the new day, not enough towels for two people, no hair dryer, light in the bathroom was out of order. Front office was told of light and towels and they did not follow-up.

Positiv:: The only thing I liked was being close to the River Walk.

Negativ:: My reservation was for 2 people but the room was not properly stocked. No bar soap, no wash cloth, only 1 bath towel for 2 people?

Negativ:: The rooms were pretty dirty, stains, floor not being cleaned, my kids feet literally turned black . The manager was no help .

Positiv:: I paid for 2 queens, got 2 fulls. The bathroom was filthy, toilet had not been flushed and the floors were filthy. There was no toilet paper and the was used soap in the tub. There was no phone cord and no apology was offered.

Negativ:: There was NOTHING to like.

Positiv:: Absolutely nothing.

Negativ:: Bed bugs. My daughter and 4 year old grand daughter got bit. Asked for non smoking and our room stunk so bad. Had Booked two nights but only stayed one. Asked for refund and was denied.

Negativ:: There was not enough towels in the room. The room service was no good. There was not enough tissue in the room. There was no tv or refrigerator in the room like stated when I reserved the room. Just poor service.

Positiv:: The price and location

Negativ:: Hardly and towels, microwave was old and we had to switch knobs for it to wrk. No cups for the ice bowl.. comforter was to thin.. ask for a blanket and had none. When we left the room we asked the lady for towels and when we returned that evening the room wasn’t even touched and we were gone all day. This is our second stay at an American best value and did not have any problems the first time . Very unsatisfactory

Positiv:: it was close to downtown and he price was good

Negativ:: they did not change our sheet or even make up our bed and we were their 3 nights We had to ask for clean towels and the bakery next door had several people get robbed and the police was shinning lights in the motel for a long time very noisy

Negativ:: Motel is very old and run down . Not sure how it is still allowed to be open. .My bedspread was filthy and full I’d burn holes.the faucet fell off in my hand. Connecting door had no lock.window taped and glued in still exposing outside. NOT a safe

Positiv:: Nothing

Negativ:: Everything

Negativ:: horrible service,bad cleaning,no towels or toilet paper,the rooms are dirty and have no sheets,croaches in restroom should be token out of hotel lists!!!

Positiv:: Its location...

Negativ:: Too close to the road so kinda noisy at night.