Rooms Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards. Amenities Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location A stay at Santuario Las Escaleras places you in the heart of San Cristóbal de las Casas, steps from Amber Museum of Chiapas and 3 minutes by foot from La Merced Church. This hotel is 0.4 mi (0.7 km) from San Cristóbal de las Casas Cathedral and 0.2 mi (0.3 km) from Regional Costume Museum. Dining At Santuario Las Escaleras, enjoy a satisfying meal at the restaurant. Optional Charges Airport shuttle fee: USD 189 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager
