Hard Rock Hotel San Diego

Positiv: The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service.

Negativ: The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off

Positiv: The bed was very comfortable and my view was amazing!

Negativ: One of my towels was dirty upon arrival.

Does what it says on the tin....

Positiv: Great location, great staff, clean, funky and fun.

Negativ: Rooms are small and water pressure sucks.

Positiv: Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor.

Negativ: After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.

Great hotel and Service

Positiv: Nice Location

Negativ: High price

Loved it!

Positiv: Everything!