Kimpton Hotel Palomar San Diego

My husband and I came to San Diego to celebrate my

Positiv: The decor was very modern

Negativ: Staff was rude, the room was very small. Pool was closed for a wedding on Saturday, they told us we could walk six blocks to their sister hotel to swim, not interested. Wedding party was loud, disruptive. When we spoke to the manager to express our concern his response was "NO, the noise is not coming from the wedding party on the 4th floor." We called Kempton Hotels to express our concern, they said a manager would call us back. We did not ever receive a call back. We will not be staying at a Kempton Hotel in the future

It's ok for the money

Positiv: Comfy beds Clean rooms Pool area is nice Fairly modern

Negativ: Unexpected construction noise from the hotel that started before 7am. Very strange bathroom door Inconsistent level of service and friendliness raging from super friendly and nice to border-line rude Expensive parking

Hotel is okay, not a 4 star

Positiv: Hotel is in a great location, bed was nice, as was the decor.

Negativ: Last two nights there, the lobby smelled like a stadium bathroom, staff was not helpful upon checking in, the front door to the hotel has to be the most awkward door I have ever seen on a hotel. Also, instead of having an actual door on the bathroom, they have a sliding glass door. Just a word of warning, if you have a knock at the door and someone is in the shower be sure to pull the door closed because you can see straight into the shower from the entryway. That is poor planning and inexperience. I would not stay here again nor recommend to anyone.

Positiv: Location and staff

Negativ: bed uncomfortable, shower rain head, video/TV system slow/

Negativ: Thus is a downgrade from lot of 4 star hotels. Never staying in one again.

Trying too hard

Negativ: Many user experience design issues. Rain shower is hard to wash hair in, no ability to angle it at all. No tub and nothing to prop up for to shave legs. No door on shower. Door on bathroom was not a real door and didn't close all the way. Awkward! Certainly not romantic!! Not enough hooks to hang towels. Not enough towels, only gave us 3 for two people. Hairdryer was super cheap, would expect at least a normal one if not a nice one. Nowhere to plug in anything at the desk. Front desk staff seemed very forced/rushed.