Hotels in Carmel Valley - San Diego

Positiv:: Das Personal und die Lage

Positiv:: Meine Verlobte und ich haben hier schon mehrmals übernachtet. Dies ist unsere Ort. Der Service und die Zimmer sind 5 Sterne jedes Mal. Der Wellnessbereich ist auch unglaublich. Jeder Gast wird wie ein VIP behandelt.

Negativ:: Nichts.

Positiv:: Sehr grosse, schöne Zimmer mit Terrasse, wo wir lesen konnten. Sehr entspannend.

Positiv:: Der Service und die Atmosphäre war ausgezeichnet. Ich schätzte wirklich die Liebe zum Detail. Eines der besten Hotels, in denen wir je übernachtet haben.

Positiv:: Majestick. Beautifully furnished Common areas are spacious and clean.

Negativ:: Hard to navigate.

Positiv:: Relaxation pool!

Positiv:: Tired hotel, all staff seemed confused, lack of cohesion / working as a team. At the end of the day, this is more of a $250 a night hotel. No music at dinner, no service at the pool (dirty/used plates and glasses sat for hours), unhelpful check-in staff, and interior design that needs a SERIOUS remodel. Would NOT recommend this property unless you're needing to be close to the racetrack.

Negativ:: Everything. Top to bottom.

Negativ:: Understaffed at pool

Positiv:: The property and it's relaxing environment, the proper management

Negativ:: One person named ASHLAN at the pool area, serving the guests, was extremely rude, many times refused to serve water and other things. She was frustrated to everyone and I reported her to the management. I hope she loses her job as it really impacts every other positive thing about this hotel.

Positiv:: I liked the cleanliness of the hotel. Also the attentiveness of the staff. They were very nice and timely in assisting guests.

Negativ:: A kid had pooped in one of the pools and it took a long time for the pools to reopen and we only had that day to enjoy since it was a short stay. Also, the first day when we went to the pool there was no service offered. It was around 4:30PM.

Positiv:: Everything about the property was great from the location to the service. I highly recommend this place.

Negativ:: Loved everything

Positiv:: great

Negativ:: the bed could of been a little softer

Positiv:: Die Lage ist praktisch zum I-5

Negativ:: Es war ruhig.

Negativ:: Der Parkplatz war voll auf in der Nacht

Positiv:: Das Hotel ist sehr schön, von den Angestellten bis hin zu den Zimmern! Sehr sauber und sehr freundlich. Würde es einem Freund empfehlen

Positiv:: Das Personal war fantastisch. Das Zimmer war in Ordnung. Sauber. Die Betten sind bequem.

Positiv:: Der Fitnessraum. Das Personal war großartig. Das Frühstück war besser als erwartet.

Positiv:: Room was spacious enough. Kitchenette fulfilled our needs. Would stay here again!!

Negativ:: No linens in the closet for the pullout bed/couch. Had to go down to lobby to get them since it was late evening and short staffed at that time of night.

Positiv:: The value. It's nice to have the suite and kitchen.

Negativ:: The bed was terrible and the bathroom was in need of renovation. The toilet didn't flush properly.

Positiv:: Everyone is so friendly!!!

Negativ:: Nothing

Positiv:: Excellent location, clean and comfortable!

Negativ:: Although the room is clean and comfortable, I Would like to see the rooms updated. Renovation is needed...but it’s still better then other hotels.

Positiv:: Nice dinner and breakfast included!! Great value and convenience for a family!

Positiv:: good location to KAABOO and Highway 5, breakfast was good. Room spacious.

Negativ:: gym was lacking - equipment was broken (treadmills, and seat did not move on bike). Bathroom needs to be updated. Need a makeup mirror.

Positiv:: Very clean tidy causey hotel, the room was carefully cleaned every day. Friendly and professional stuff. Good and tasty breakfasts, everyday something new. Convenient location close to highway i-5.

Negativ:: No cons.

Positiv:: The staff was super friendly and helpful.

Positiv:: The breakfast was amazing along with the staff. The location was prime and was one of our favorite hotel experiences in a while.

Negativ:: There was nothing we did not like.

Positiv:: The location

Positiv:: the breakfast was good and the location great for our needs

Negativ:: there was no bar or lounge.....we were only there on the weekend and weren't able to take advantage of the happy hour offered on week nights. We had to go next door to unwind with wine and an appetizer

Positiv:: The breakfast was great and the staff friendly!

Negativ:: Room location, breakfast

Positiv:: Weiche bequeme Betten

Negativ:: Am Wochenende war nicht lang genug

Positiv:: Schönes Hotel abseits der großen Stadt, 15 Minuten von den meisten Orten entfernt. Großartiges Personal und schöne Zimmer. Wir haben unseren Aufenthalt genossen. Muffins und Müsli Bars waren großartig!

Positiv:: We had a great time and it was very comfortable and staff was very nice.

Positiv:: It’s very clean Close to most area around and very close to freeway

Positiv:: Great breakfast, great service. Easy check in and check out.

Negativ:: Load fan in the bathroom (4th floor), probably coming from roof top. Could not hear it in the room. (Faint) Did not interrupt sleep.

Positiv:: Great customer service! Ill be staying with them again for sure

Positiv:: I liked the coffee maker and small refrigerator in the room. The bathroom toiletries were very nice. Bed was comfortable.

Negativ:: The bathroom had no exhaust fan, so it steamed up and you needed it bad! Pillows were not good on the neck, too soft. Also, it would have been nice to have had complimentary continental breakfast. They have a breakfast buffet, but you have to pay for it, not included with your stay. There were no vending machines and there was one ice machine on the 3rd floor. They had an area in the lobby to buy snacks, but would have been more convenient to have vending on each floor.

Positiv:: Clean, bright, and professional appearance. Staff very helpful and engaging with my children

Negativ:: A bit challenging to get to, as not right off an exit from highway

Positiv:: Clean and quiet. Close to everything we wanted to do without the rowdy crowds.

Negativ:: I paid for a balcony room. I had a view of a roof! It was useless. The staff even knew what room, #214. They said they felt bad for people who stay in that room but didn't offer me anything to make it better. They know it's a waste but still charge extra for it. I was on vacation with my son so I didn't make a big fuss, but if they know that's a terrible room, do something about it.

Positiv:: Restaurant employees were great, food was great, rooms were clean and comfortable.

Negativ:: Front desk that checked us in treated us different than the people ahead of us bc we we weren’t HHonors members and ‘booked through a third party’. We didn’t get the same happy friendly treatment. Joke’s on her, we are HHonors members and called Hilton directly and let them know and they made it right.

Positiv:: Absolutely TERRIFIC staff. This is the most important factor because it’s the path to an easy and satisfactory resolution if ANY issue arises. Unfortunately one did, but they were awesome.

Negativ:: Despite the public areas being spotless and in perfect repair, a number of small details in the rooms belie the property’s age. Small spots of missing paint, peeling wallpaper, a loose thermostat revealing a hole in the wall, a shelf broken off in the shower, inconsistencies such as some rooms thermostatically controlled, others being controlled at the window unit (despite having the same thermostat). Another item is a policy, apparently, of room refrigerators being turned down as rooms are reset, meaning the fridges take some time to cool down for use, and then only if you know to look for and adjust the controls. I am a relatively easy guest. I don’t typically require much in the way of facilities. I have only a few “musts” for hotel stays. Reasonable parking (10), clean rooms (10), reasonably comfortable beds and pillows (10), competent staff (10), and maybe the single biggest item...quiet. Unfortunately this last was a big failure. The problem involved an either poorly designed or poorly maintained HVAC system. A large ventilation fan serves a “stack” of rooms between floors. The one adjacent our first room was noisy and could be heard in the room as an uneven rumbling (imagine a big truck idling outside) and produced a vibration that could be felt in one bed. There was no way sleep was possible. Fortunately there was another room available. In that room there was no vibration felt, and the noise, while present, was mostly heard in the bathroom and controlled if the door was kept shut. Still audible, but not to the point it interfered with sleep. (At least partially because I travel with a fan I sleep with. Absent that sound, I don’t know how someone else might have fared. The fan on the room AC refused to stay on despite being set that way.) On one hand I may be particularly sensitive to this problem. On the other hand the maintenance man was familiar with “the issue.” I can’t imagine where we would have been had there not been another room available.

Positiv:: Location, ease of check in and check out, nicerestaurant area.

Negativ:: Hot tub closing early, pillows too fluffy - need a little stiffer option

Positiv:: Die freundliche Bedingung an der Bar.

Positiv:: Good location, clean room, nice view! Enjoy staying in the hotel!

Positiv:: Location relative to UCSD

Negativ:: None this trip

Positiv:: I could not say enough good things about this hotel. GREAT PLACE!

Positiv:: Kaffee im Zimmer

Negativ:: Man fing mich in der Parkgarage ab. geben sie ihnen nicht Ihre Key Card sonst kommt man nicht mehr raus.

Positiv:: Das Bett

Negativ:: Kein kostenloser Wifi-Anschluss oder Filmkanäle

Positiv:: Super Pool und Lounge im Freien.

Negativ:: Das Zimmer hatte einen Blick auf die Klimaanlage auf dem Dach und Schrott. sonst nichts. Die Betten sind die härtesten und die unbequemsten die ich je hatte.

Positiv:: Location was great. Staff was very helpful and friendly. Bedding was so comfortable!

Negativ:: The hotel lobby, restaurant, and bar were under renovation during our visit. So we didn't get to use them. They were revealed on our last day there, and looked gorgeous. Wish we could have experienced them.

Positiv:: Nice spAcious room , clean.

Negativ:: The bed was very hard , did not sleep well. For the cost the each night stay the beds should have been a better quality.

Positiv:: Staff, room, location, and value were all great.

Negativ:: No

Positiv:: Super clean and staff really nice

Negativ:: Bed was not very comfortable, and roll-away bed was REALLY not comfortable.

Positiv:: Loved the remodel! Rooms are gorgeous. Staff attentive and amazing:)

Negativ:: Too many kids unattended by adults in the Jacuzzi. One night saw non guests of the hotel being let in on the side gate with coolers filled with alcohol and getting in the Jacuzzi. Didn't want to cause any drama, just went back to my room.

Positiv:: Clean Rooms, Great Staff

Negativ:: No coffee in rooms.

Positiv:: The pool was amazing

Negativ:: The bathroom sink was slow to drain

Positiv:: Location and over beautiful hotel!

Negativ:: That the night that we were checking in there was an city emergency water shut off from 10pm until the morning.

Positiv:: Fantastic staff, hotel design, location. I felt pampered.

Negativ:: Wish parking was free, hard to enter/exit parking structure because your room key is the garage lift opener and its poorly designed kind of have to strain your arm to get the sensor to work, it begins to wear on you

Positiv:: The staff was friendly but everything else about this hotel was mediocre. The rooms were clean and the renovated areas do look nice but thats about it. This hotel is not for couples or families who are on vacation.

Negativ:: For the price paid, the room and location did not meet our expectations. Its close to the freeway but isolated from everything. Self-parking was $20/day and most amenities were lacking.

Positiv:: Clean, updated rooms.

Negativ:: Business atmosphere. Would have preferred a more resort atmosphere.

Positiv:: overall design and layout..great pool area!

Negativ:: should offer shuttle more