Zanzibar Serena Hotel

Von Anreise bis Abreise fühlten wir uns bestens umsorgt. Frühstück und Dinner ausgezeichnet. Ausflugsorganisation wurde vom Hotel perfekt organisiert.

Im Zimmer wenig Platz für Koffer Service am Pool freundlich, aber manchmal gemächlich Kleine Schönheitsmakel z.B Ablaufgitter Pool könnten repariert werden

Vom Meer bezaubert Überall der Ausblick auf das Meer mit den Dhow - Segelbooten , obwohl ein gr. Hotel , wirkt es gar nicht klotzig ( wie der Nachbar Hyatt ) . Hatten auch Glück mit dem Zimmer , hell u. in der oberen Etage. Toll mit Aussicht Lunch im Restaurant.

Es gibt keinen besseren Ausgangspunkt, um Stone Town zu erkunden, keinen privateren Ort um sich zu entspannen, kein besseres Plätzchen um das lokale Leben zu beobachten und kein leckeres Frühstück in der Stadt. Aufmerksamkeit im Service wird hier gelebt. Im Serena ankommen ist wie zu Freunden kommen, ein warmherziger Empfang.

Perfect location, and an easy walk to main sites in Stone Town. Mollel at reception was very helpful in booking two nice excursions for me on a very short notice. Yousif Kabir at reception is also very nice and kind. Rabia, Amina at reception and another lady that I cannot recall her name unfortunately. The hotel terrace overlooking the Indian ocean is very nice. I could spend hours just sitting there. Restaurants are very good with excellent quality and taste of food. Excellent service too. Housekeeping is excellent too and very kind and helpful. If I visit Stone Town again, very likely I will stay at the same hotel.

Nothing I can think of

Serena Hotel was our first stop in Zanzibar on what has turned out to be one of the best trip of our lives. We spent two nights in stone town at the Serena Hotel. The hotel is really quite a heritage in stone town. Fantastically located, just a short walk from the old city. An excellent breakfast spread and really charming room which still has lots of classic touches that make it quite authentic. Tip: book a sun down dinner at the Emerson Spice which is a 10 min walk from the hotel! And book in advance to get the roof top/terrace!

There was a wedding on our last night and whilst it was quite entertaining to watch, I do wish the hotel had informed us as we could not go to bed until after 11pm when the wedding ended.