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- The neighbourhood is great. 5mins walk from metro, many great restaurants at walking distance in a beautiful scenario. - Check-in/out was fast and straightforward - All the areas are very clean and spacious - Hotel is quiet during the night, Windows are big, clean and provide good insulation - Staff very helpful and polite - Some rooms have small kitchens with a lot of equipment. - Bathroom is also good, but i missed an air extractor. - Breakfast is abundant, and with impressive variety, but IMO it could improve in quality. It is served by a restaurant that is not part of the hotel, so the staff is separate and not as good as the hotel staff.
Excellent service and good rooms
Direkte Nähe zum Flughafen. checkout nach Anfrage bis 12.00 Uhr - ansonsten 10.00 Uhr Sollte für Frühstück extra bezahlen, obwohl gemäß Buchung inclusive. Nach Vorlage der Buchungsbestätigung aber ok.
Direkt gegenüber vom internationalen Abflug Eingang.
Die Naehe zum Flughafen
Das Holiday Inn ist das schönste, in dem wir bisher gewesen sind. Das Personal ist wunderbar und auf jedes Detail wurde geachtet. Würde wiederkommen beim nächsten Mal, wenn wir in Santiago sind.
Die Nähe des Terminals Zu teuer.
Freundliches Personal, insbesondere Reception. Bar und Restaurant mit abstrichen. Top Service seitens des Taxiunternehmen welches mit dem Hotel kooperiert. Sauberkeit, Sauna, Fitnessraum und Massage bedürfen einer Verbesserung (alt, nicht zeitgemäß)
Die Zimmer waren sehr schön und groß genug. Wir waren leider im Winter da und es war oft sehr kalt in den Räumen.
Sehr gut ohne Einschraenkung.Auch die lage im Stadtteil Providencia ist bestens.
Vorwiegend die zentrale Lage des Hotels. Die Zimmer könnten renoviert werden.
Das Hotel hat eine gute Lage um Stadtbesichtigungen vorzunehmen.Recht nahe zur nächsten Metrostation und im Umfeld befinden sich einige kleinere Restaurants, sofern man das Restaurant im Hotel selbst nicht vorzieht. Der Pool ist sehr klein und eher als "Spucknapf" zu bezeichnen
nothing food, people, they could not find my booking, no explanation. sERVICE
Well located near the airport, with free shuttle. Hotel itself was pleasant, a few touches that made it more than just a bland airport hotel. Nice pool. No problem with keeping the room for a few hours more till our departure time. Note that the location as described on the booking site is wrong - seems to have it confused with its sister hotel in the city. Not cheap
Almost nothing.. Almost everything was bad. I booked that hotel because it has internet but during my stay the internet has gone off and also the phoneline was corrupted. So i became unconnected to the world. And it took more than 12 hours to fix it. And also they charged for every small detail, like plug converter. Besides, the staffs don't know English well and they lack communication.
viele Restaurants in der Nähe. Hotel überteuert. Sehr saubere Zimmer.
Ausgezeichnetes Personal, zuvorkommend und aufmerksam. Das Hotel ist sauber, gut eingerichtet und gepflegt und mit super Restaurants. Gute Lage, um zu Fuß zu den Restaurants oder Geschäften zu gehen.
The design in combination with the situation giving a nice view. Even though not all the. Rooms have the mountain view.
The location was very good and the hotel reached completely our expectations.
This hotel was set in the middle of Santiago and was like an oasis of peace in the big city. The grounds were beautiful as was the building. The staff were all very friendly and helpful - going beyond what is expected. The Grand Hyatt was located close to a great shopping mall and good restaurants The room was large and well appointed and the bed was very comfortable. The only thing I disliked was the first room they put me in. It was low with a terrible view and a CRT television. When I asked, they changed to a great room. To be fair, I got there early so better rooms were not available and they let me use the room until a better one was available.
The location is ok, really friendly and helpful staff Paying for wi-fi as so many hotels in the region offer this for free
Perfect organisation of transfer in the time after the earthquake.Very prompt reponse. Very fine hotel. We paid half of the regular price. The full price would be too high. A bit far from the old town to walk (although possible). However, (cheap and convenient) subway is next door
The bed was really confortable.
excellent help and sevice from the front desk - particularly Oscar - in all my requests, including chasing down the tour company and finding batteries for my camera late at night. I found the wireless internet in my room difficult to use.
A very fine, comfortable hotel with a high standard of customer care and service. Excellent location, free Internet, close to good restaurants in Patio de Bella Vista.
There is a good massage service, generaly hotel ok, makes you feel safe but it is very much old style furnished and does not feel so fresh,
We stayed for 1 night, but everything worked out perfect. Since the check in (the room was selected as we asked) till the easy going late check out that we got, with a smile from the front desk. Had a meal in the room (nice) and breakfast the next day (american style, very good). By the end of the day, we (me and my girlfriend) recomend and will be back next time in Santiago!
Excellent hotel in a very good location with a high standard of servcie and free Internet
The hotel was beautiful, the rooms were large and clean and well appointed. The 24 hour room service was tasty and a welcome perk. When we arrived, we were told that booking.com had cancelled our reservation and that they had no rooms available, but would be happy to call us a cab, goodbye. I called booking.com who assured me they hadn't cancelled anything. Then it turned out that the manager said that they didn't have availability even though they hadn't blocked the days off with Booking.com. So the story changed, but still no rooms. I had to make a stink (not my favorite thing to do) in order to get any real assistance or accommodation. In the end they got us the rooms we'd booked initially, but the whole process was a fiasco, especially when you're getting off 15-20 hours of flying to get there.