Hotels in Novo Sarajevo - Sarajevo

Positiv:: The restaurant food was very good. The location is good. Underground parking for a reasonable price.

Negativ:: Second time staying in this hotel and again we had no bed sheets for the couch. For a family of 2 adults and 2 kids they were expecting that we would sleep in a double bed. We had to ask for the manager to get the sheets required for the couch. Nothing was done for 3 hours after the initial request. The cleanliness was below what we had experienced during our 1st stay. Trash was still left around in the living room. The room had been a smoker's room before our stay. We are non smokers. The couch was very uncomfortable for sleeping on it. Definetly not suitable for use for a family stay. The spa bath was not cleaned properly. There were stains on the carpet floor from ash or something else. No alcoholic drinks available.

Positiv:: Very good Location.

Negativ:: all was good

Positiv:: Exceptional room with ample space and modern fittings. Clean and comfortable room. Friendly and helpfull staf. Modern hotel, well placed and easy to get to. Spacious underground parking for a reasonable price (10€ per day). Sirloin steak was excellent. Very good value for money.

Negativ:: Although wi-fi signal was strong, internet speed was poor. No alcoholic drinks available at the hotel and restaurants ("Halal" Certified hotel).

Positiv:: Every thing

Negativ:: The room service staff re folded the used towel which was stained with my husband blood and kept it back on the rack I raised a complain but no one from administraion bothered to call us and apologize Bed tidying was horrible until I raised a complain

Positiv:: The room comfortable

Negativ:: Some body open my door while dnd sign on and when I spoke to the reception about it the lady in reception told me not possible and that’s it so that’ make me worry about the privacy and security in this hotel.

Negativ:: Nosy kids playing in the next room at 00.15am! Hotel stuff couldnt do much to solve this with parents.

Positiv:: Sehr freundliches und professionelles Personal, Hotel von hohem Standart. Zimmer und Frühstück absolut über Erwartung.

Positiv:: Clean rooms, comfortable beds.

Negativ:: Staff were stressed and short-tempered. Checkout was a nightmare, I had to insist the manager come out and help because there was only one assistant and people were waiting 20+ minutes. Very badly managed hotel.

Positiv:: The location so good Also the Staff very good Room view

Positiv:: -Sehr freundliches Personal -Nicht weit entfernt vom Flughafen 6 Kilometer (12 BAM) -Nette Bars rund um das Hotel -Direkt vorm Hotel eine Strassenbahnhaltstelle. Bahn fährt Richtung Altstadt -Frühstück gut

Negativ:: -Gibt kein Bier im Hotel

Positiv:: Staff was cooperative and the location was excellent

Negativ:: Suitable for family

Positiv:: Staff and pool

Negativ:: Everything but staff and pool

Positiv:: Pleasant staff, good bed, fine breakfast, spacious and secured parking. Very good value for money

Negativ:: Vicinity of railway station, but not big problem

Positiv:: Das Personal war sehr freundlich

Negativ:: Das Zimmer war nicht gesaugt und das Bad nicht geputzt. Wir kamen um 16:00 Uhr zum einchecken aber das Zimmer war nicht Bezugsfertig. Das Frühstück war notdürftig

Positiv:: Das Frühstück vielseitig, Das Personal sehr freundlich die Gäste international (Arabisch, Japanisch, die Essens Kultur der Gäste gewöhnungsbedürftig.) Die Nähe zum Zentrum ideal zu Fuß eine halbe Stunde. Tram Anschluss 5 min. Großer Parkplatz.

Negativ:: Die angebotene Minibar fehlte, Hundegebell die ganze Nacht.

Positiv:: Staff is Nice

Negativ:: Noisy place

Positiv:: Breakfast

Negativ:: Far from the center.

Positiv:: Breakfast extraordinary, our room was newly renovated and the staff was very kind. There is a parking space in front of the hotel and the location is right beside the train and bus station.

Positiv:: Very kind stuff, near by station to go in the city, good food all the day

Positiv:: All

Negativ:: Nothing

Positiv:: Location is near to railway/bus station, breakfast is good.

Negativ:: A little old.

Positiv:: Das Hotel befindet sich in unmittelbarer Nähe zum Bahnhof und zum Stadtzentrum. Die Zimmer sind zweckmäßig eingerichtet und sehr sauber.

Positiv:: Sehr leckeres Frühstück

Positiv:: Frühstück war ok, geht aber besser. Bett sehr gut

Negativ:: Badezimmer viel zu klein und eng, dumm eingerichtet