Located on the 16th street mall. Anything you want within walking distance.
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
Great staff, really friendly & helpful. Clean rooms in good shape. Nice big fitness center. Elevators are old and don't seem to all work. Could use some programming updates to call sequence/response.
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
The parking was atrocious
Great Staff comfy room and on site resturant Price for parking
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
Lage. Zimmer. Frühstück.
Alles war in bester Ordnung. gute Lage, freundliche Mitarbeiter, nette Zimmer, gutes Preis Leistungsverhaeltnis. Amerikanischen Duschen sind immer etwas gewoehnungsbeduerftig
Die Lage, Shuttle Service, die renovierten sind sehr gutdie anderen noch sehr alt Zimmer ohen Minibar, obwohl in der Ausschreibung aufgeführt
Das Zimmer war riesig MA
Super freundliches Personal. Tolle Lage. Die Zimmer sind veraltet - schlechte Beleuchtung (ist ärgerlich wenn Sie versuchen ihr Make-up aufzutragen), keine Mikrowelle/Kühlschrank, nur begrenzt Parkplätze und super unbequeme Betten.
The staff were very nice and helpful. Great to have complimentary breakfast, happy hour alcohol, and cookies and milk! The hotel was converted from an old apartment, some of the floors have not been replaced, so it gets squeaky sometimes. The bedroom (we had a suite) is a bit tight. Wish we had more room between the bed and the TV stand.
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
Hotel staff were very helpful and pleasant always. Commend the kitchen staff who donated wishbones from the holiday turkeys to our mother's art project! A stellar experience. Rental car in lobby did not honor offer for us to take car nite before Thanksgiving & return TG b4 midnight for 1-day cost. Was their benefit, because closed on TG & otherwise not able to rent to us. When we returned car, they charged 2-days. Argued & said we must call corporate to request refund. Highly unprofessional and disappointing.
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
Everything was great, I will continue to stay with u. When we got off the elevator on the 25th floor,it smelt like apartment homes.By that, I mean it was not clean and crisp like it has been in the past.
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
Very clean. Tv great. Easy access & location good. Nice staff. Pillows bad. Shower handle loose.
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
Sehr zentrale Lage, cooles Design, sehr netter Empfang, das Frühstücksbuffett und der Frühstücksraum sind super, sehr zu empfehlen. Parken mit 20$ etwas teuer
Das abgestimmte Design des Hotels, sehr gelungen. Morgenessen ist ausgezeichnet (ist aber nicht inbegriffen) und das Personal sehr freundlich junges dynamisches Hotel
Lage Das Schild auf dem Boden lag, und das Zimmer war direkt vor dem Fahrstuhl. Laut und klein.
Das Personal war ausgezeichnet und sehr hilfsbereit. Die Zimmer müssen einige Aktualisierungen. Der Teppich und die Wände waren voller Flecken.
Das Hotel liegt in einer unsicheren Umgebung. Viele Junkies, Alkoholiker und offensichtlich Bandenkriminalität. Ich wurde als Tourist mehrmals belästigt und einmal beinahe attakiert. Schade für das ausgesprochen gute und preiswerte Hotel.
Es war sehr laut, das Hotel liegt an einer Hauptstrasse.
Lage, freundliches Personal, ein bequemes Bett, saubere Zimmer Die Handtücher hatten Flecken
Das Hotel war ruhig und die Gaeste sehr angenehm. Ich fand gut, dass es eine Kaffemaschine auf dem Zimmer gab. Es war ein wenig dunkel.
The hotel didn't get my reservation from Booking.com. The staff was very nice though and honored the rate that I said I had booked and gave me a room. The room service menu is very so-so.
NIce hotel in a good location Lobby and bar area are lacking. Room bathrooms need updates.
Beautiful room-spacious suite.excellent auto valet service and courteous staff Checked in about 3pm-broken mini-bar refrigerator in the hall along with dirty dishes from someones breakfast 2nd day -Left the room at 11am,returned at 4pm ,no maid service. Had to call front desk for service,no paper 3rd day-no turn down service,had to contact front desk for a breakfast room service menu Elways-two salads-$ 60 SYSCO precooked chicken-salty
This was my first time staying at the property and I would stay there again. It was a comfortable stay, the room was clean and it was a good location. The only issue I ran into was a delayed check-in but I was still in just before the 4 pm check-in time and there was an error programming my card causing me to have to go back downstairs to reprogram my card when I couldn't get into my room aft the first day.
The rooms are nice, had a kitchen, very comfy beds and awesome breakfast No swimming pool, have to use key to get to room, $27 to park car [horrible]
Very Clean hotel - Convenient for Downtown activities - Very good breakfast Buffet Couldn't apply my Marriott Rewards bacause I booked thru a 3rd party? Sofa bed couch was poor.
Room was HUGE, gorgeous full kitchen, gorgeous lobby, free popcorn in rooms, amazing breakfast...one of the best hotels I've stayed at and i travel once a week on business around the country. This was for leisure but my boyfriend and I were very happy. Thank you!!!
Liked having more room than just a bedroom and bathroom. Breakfast was good, and free. Windows could open. Rooftop patio was nice. Staff was helpful. Location was just a couple of blocks from 16th street mall. Restaurants within walking distance. Guess I've been spoiled by other Residence Inns. The smell was very disturbing even with windows open. Furniture was worn out and dated. Carpeting was bad. Kind of sketch area even for a downtown felt barely safe in the evening or very early morning which is a shame if you like to walk places, though it didn't stop us.
Great location within the city, and the room was comfortable and well-appointed. My particular room was sandwiched between the elevators and the hotel gym-- lots of thuds from banging weights. Gym should not be adjacent to guest rooms, sharing a thin wall. Also, complimentary breakfast ended super-early-- should be 10:30, not 9:30.
The REsidence Inn Denver City Center is in a fantastic location right near 16th st. It is perfect for a weekend / week in Denver because it has a fully functioning kitchen, which will save you LOTS of money on food if you do some grocery shopping cook in the room! It was clean and pretty spacious. Take advantage of deals on this hotel (otherwise it is too expensive in my opinion). I found a king 1 bedroom (not studio!) suite on Kayak for $103/night. Otherwise, this room is easily $150/night and up, which may not be worth it (you'll save money elsewhere). No pool
Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you. Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.
location not great value, poor windows, tiny fitness center
Hotel concierge and door men were very pleasant very positive attitudes!
I loved almost everything about my stay. The room and hotel were beautifully decorated and very clean. The staff were all very friendly and professional. Room service was incredibly fast, and the food was delicious. I was given a corner room as a surprise and that was very, very cool. I only have a couple minor complaints. To start, there were some stains on the carpet and some chipped paint on the walls. The room also had a funny smell, but I figured it was just "old building" smell. My biggest issue was that I wasn't sure if the balcony was supposed to be private or not. It wraps around the whole building, but each balcony is separated by a large potted plant that was easy to step over. I figured that meant "private balcony" so we left our curtains open to enjoy the sunshine, and I happened to be undressed when the guests from the next room over stepped over the plant and walked across our balcony to look around the corner. It was very embarrassing. Either the hotel should have let us know that our balconies aren't exactly private, or they should put up barriers that you can't just walk over. Another small issue, they only gave us decaf coffee in the room.
I had a great experience, and would go back any time that I have a chance! The room was large and clean, the location ideal, the cleanliness was on point, and the breakfast was delicious, and truly a $$ saver!
Good location for our needs. Good room, good staff Really liked the shuttle to nearby restaurants, places. Saved on driving around and trying to find parking Driver prompt and courteous You can hear the upstairs room when they walk around. Just poor sound proofing.
Great free breakfast. Coffee in lobby. Mini fridge didn't work well. Most staff was good, some were rude.
The room was very large with a lot of space and very clean. We were able to check-in about 2 hours early. Offered a hot breakfast and valet parking. TWICE we were accused of smoking in the room when we were not. They were over 12 hours apart and were not asking other rooms.
Nice room. Nice breakfast. No parking provided. Had to park on the street.
6 blocks away from downtown; saved $80 a night compared to conference venue hotel, walking six blocks well worth the savings.
Loved the hot coffee available in the lobby when we arrived on a cold snowy evening! Room was fabulous!
The staff was so helpful!
The staff is impeccable and the breakfast is very nicely appointed. Location is convenient to downtown. I asked for extra towels upon check-in and they never came. That is my one and only gripe.
Pool was nice, hot tub ok. Front desk staff were very nice, responsive. Room was very large, fridge and microwave made it very nice. Bubbler in hot tub, pulsing streams of water are much nicer. Room rate a bit high. Had a handicapped room, no tub, just an open shower. No parking for hotel available, though liked the free parking available on the street.
Best Hampton Inn hot tub I've seen, large and warm. This is a newer hotel so it is in good shape. Parking is too expensive for the location.
The hotel was clean, the staff were friendly, and there was free full breakfast. The location of the hotel was just a bit too far from downtown, requiring a walk through a busy traffic area. There were no restaurants nearby or in the hotel, necessitating a walk in the dark.
Free breakfast, free pool and gym access, daily room service, clean, value for money
I've stayed at the Hampton Inn & Suites Downtown a half-dozen or more times. Its value is good: when I compare room prices (which I do every time I visit), it's always got the best bang-for-buck in the downtown area. It's safe, clean, quiet, and comfortable, and the staff are friendly and helpful.
The entire experience was a pleasure. The staff was very accommodating, from the desk clerks to the bellmen to the manager. They Upgraded our room to a better view. The bourbon tasting was a nice touch and our breakfast in bed was delicious. Can't wait to return on our next trip to Denver.
The atmosphere is just beautiful- full of history. The staff are wonderful. This is our second 'annual' Oxford Hotel stay to celebrate our 23rd anniversary. Once the gentleman heard this at check-in, he sent up a complimentary bottle of wine - which was very good. It was a very nice stay- a bit pricey for one night. I wish it were more affordable.
The Oxford Hotel is an example of Denver at it's best. I loved returning,after 20 years, for an overnight stay. Apparently, Orbit booked me for two rooms. The Oxford Hotel informed me of your error, and only charged me for one. Thankfully to them, the mistake was corrected .
Upon our arrival, the ancient Land Rover embarrassingly lost a bunch of coolant fluids. The valets took care of us and the next day filled the radiator. I wish we'd gotten the valet's name who did this---he was excellent. The Cruise Room bartender was professional. The entire hotel was run with quiet efficiency; a sort of european grace and style. After reading the menu at McCormick's, we wish we'd eaten there, although for breakfast, the small Italian place across the street was rather nice, too. We'd certainly stay at The Oxford again. Whoever is in charge seems to understand the clientele, because it's well-run. My guess is that he or she has stayed at quite a few good hotels, been to excellent schools, or both. Keith Doughty
The staff was unbelievably helpful, polite & courtesy. There was a historical feeling of era gone by. I love leaving my key at the desk to be put in my room slot. The beds are beautiful but mattresses can be more comfort.
From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway. The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.
The staff and the room Having to leave
Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.
Room was very clean & comfortable. Convenient property close to 16th St. & Union Station. Lobby ambiance was warm and classical. Bell staffs and valet were courteous and friendly. Morning coffee service at elevator area was thoughtful. Elevator floor w/accurate days of the week was great for international travelers and for those coming from different time zones. Finally, ...michael, the Director of Operations, very courteous, friendly, diligent and took ownership of guest concerns. His presence pretty much negates other negative issues surrounding hotel staffs. Unable to cash "American Express" travelers check. Last I checked, the Traveler's Check was for Travelers & still good as cash. It was embarrassing to be told that our traveler's check was not accepted and cannot be cashed here. Proper phraseology should've been, " We are sorry, current our hotel policy does not allow us to cash any traveler's check at this time." Instead, we were told, "We don't cash traveler's check here." Diplomacy and style of delivery is still a part of customer service.
Great location ,classic decor, nice rooms and the staff were very friendly
The staff was really great here. From check-in to check-out, the hotel staff was really friendly and helpful.
Mediocre. Somehwat close to shopping and restaurants but immediate neighborhood wasn't Cherry Creek. I was a little nervous to park my car out front in the non-moniored parking lot. Clean but room smelled like old smoke. They have a hairdryer and shampoo in room but you have to ask or purchase other items. Breakfast was disappointing although had an omlet chef which was nice. Food choices were okay but environment was sterile - like eating in an old hospital cafeteria. Still not confident the breakfast won't be double-charged but we will see. I liked hotels at DTC for the same price. Better amenities.
We asked for two twins, when they were sold out, gave us two adjoining rooms, excellent! Thank u Small jacuzzi in pool area
We came for a hockey game and this hotel is in a great location. Room was comfy, bathroom well equipped. Breakfast was mediocre. 16th St. mall is only 2 blocks away and Denver public transportation made it convenient for everything.
This was a GREAT find for our family located VERY conviently in downtown Denver within a 2 block walk of the central part of the 16th street mall and therefore ALL of downtown. The staff was terrific, hotel was clean and our room was FANTASTIC. It was clean and comfy and had a terrific view of the mountains and court house. The pool area was nice and we had a great stay.