Room was very clean, staff was cordial way too much noise going on at night.
This guest did not leave comments about this hotel.
Very neat and tidy hotel. Good breakfast. Caring staff and employees. Good place for stay.
Very clean, helpful staff, except for one of the cleaning staff.
The beds were very comfortable None
Comfortable room, helpful desk staff.
Nice clean rooms and accomodations. No shuttle service to and from the airport.
Bathrooms were very clean. The pillows were very small.. but you can always order more. More like half pillows lol
This guest did not leave comments about this hotel.
The shuttle driver from airport to hotel was very helpful and polite. The room, was quite, bed, very comfortable. Liked the full size shower and no tub to step into. Breakfast was tasty and a good variety of fruit, carbs and protein. I would stay there again when in Seattle.
Staff was great. Breakfast had lots of choices. Room was comfortable and quiet.
By the airport. Functions well by staging for air travel. Though no breakfast options for early departing flights
Transportation from the airport was professional and friendly. Front desk was very accommodating with our early arrival. Rooms were clean, breakfast was varied and fresh. Absolutely no negatives whatsoever.
If you plan on taking the light rail into the city every day, this is a perfect location. You can take the shuttle to the airport, where the station is located then take the 40 minute trip into downtown Seattle. The staff was friendly and helpful. Rooms were large, clean, and comfortable. At the time of our stay, the lobby was under construction. Depending on the time of day (or night), you will hear planes taking off.
I liked that it was very clean, and that it is close to the airport. I was looking for a clean and convenient place to sleep and I got what I paid for. They have done a great job of providing a simple, usable room and it is kept very very clean.
Very close to airport Friendly helpful staff Eco-conscious Beautiful park across the street. Great for a walk with a young child. Small lake with a dock, playground, open space.
Hamptons are good because you know what you're going to get in advance. This was no different. Lived up to previous expectations of other Hamptons I've stayed in. Even the maintenance in the lobby was totally not a huge deal. I mean, it's nice to see a place care enough to renovate things over time.
Nice staff. Decent breakfast. I HATED THE AIR FRESHENERS. THERE WAS WAY TOO MUCH OF IT.
Exceptional Service, Very Comfortable Beds & Pillows, Spacious Room Size, Delicious Breakfast, Excellent Shuttle Service = Wonderful Experience !!!
The hotel was clean and quiet. It would have been nice to have a small fridge.
Parking was a pain in the butt
This was the best free breakfast ever! they thought of everything. maintenance in our room.
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
The staff was courteous. I wish I had known they were under construction.
The airport shuttle service was great. The wifi was terrible.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
Not a three star place, but more like a two star hotel.
The room wasn't anything special but it served it's purpose and was relatively inexpensive.
This was not a three stars...the room was dirty. It smells like a fog peed on the linens. The bathroom was gross...
Had I not booked this hotel at what I considered to be a very low rate I would not have been satisfied with this property. This hotel does not compare to other 3 star hotels I have stayed at.
This was a nice, friendly establishment to stay in. The bed was very comfortable and the staff was always friendly, said hi every time we walked in and where always happy to answer any questions. The full kitchen feature was nice except the fridge didn't work properly, freezer was fine but not the fridge. Our first day there the hair dryer didn't work but maintenance was in our room replacing it within seconds of saying something to the front desk. We will definitely stay at this hotel again!!!!
I arrived at this hotel expecting a three star. It was not even a 1 star in my opinion. The lights at the front entrance were not working so was very unwelcoming and a little scary for a single woman travelling on my own. The rooms were disgusting, the sheets stained and the towels threadbare. I did not want to have a shower as the floor of the tub looked dirty and stained. The air was not at all fresh... smelled very stale and smoky. I would definitely NOT recommend this hotel.
Room was dirty and disgusting. Empty condom wrapper. Staff was not helpf
I have never been to a hotel/motel with such a friendly staff. They were polite and always smiling which is a rare thing these days. I felt completely at home and will definitely recommend this hotel to everyone i know!
Okay, could have been a lot better. Who puts an outdoor pool in the rainiest cities in Washington? Internet code didn't work Housekeeping didn't happen No shampoos Towels were stiff Bagels was all breakfast consisted of.
The only saving grace at this hotel was the lady at the front desk, she was very sweet and moved us to another room when the first one we were placed in was filthy, no screen on the window, lock chain on the door was broken off, it smelled like dog, the list goes on. This hotel was NOT a 3 star. Maybe (maybe!) a 2 star hotel. It was disgusting. I couldn't even sleep because the bed was so gross and the whole place smelled like dogs. The pillows had stains. There was a condom wrapper on the chair. Stains on the carpet. Must I go on? I will NEVER stay in this hotel again. I was so disappointed. Again the ladies at the front desk were very nice. They were the only reason the stay wasn't totally atrocious.
I recently stayed there for a weekend business trip. If I hadn't received a deal and paid regular price instead I would of been upset. The only service there is the front desk person. They advertise free continental breakfast but it's only Mon-Fri and from what I saw of the set up it's fairly small. The carpeting in the common area were noticeably stained. The room was average but couch and carpet did not appear even slightly clean. Would not recommend for anyone expecting a 3 star hotel.
We like to try unknown things and find where we end up. With everything we do we get a new adventure, and the same was with this hotel. At first surprise (which we should know better) was that people where actually living there. The Good: Rooms were quiet, bed was comfortable and there was open space to move around. Great to get and from Airport, but a little less great to go to Seattle Downtown. Service was excellent and ready to meet your needs! The Bad: It was a little dirty, like floors, and kitchen. Bathroom and bed were clean! Somebody had definitely been living in here prior to our stay and the smell was still there from the foreign cooking. Overall it was a nice stay for the price, and since we were almost all day in Seattle downtown we didn't mind the little things that were bad. We stayed 3 nights and that was plenty.
Stayed two nights. There was nothing I could complain about. It was everything we expected and more. The staff, the location, breakfast was great. Will definitely stay in Sleep Inn's more often.
Convenient location for getting to the airport. Excellent courtesy shuttle to airport. The driver was very pleasant and helpful. How can you have a laundry room but have no place to get change? I was told to walk down the street somewhere to get change. That's ridiculous. Breakfast could only be described as lousy.
The room was nice & very clean. The best part is was a very good price!
Decor and very clean. Nice breakfast too!
Good location, clean and comfortable room, good breakfast, good value for the money.
After reading some of the reviews on other sights, I was hesitant to book. However, I am VERY satisfied that I did. The staff were all very friendly and helpful and the room was very clean and comfortable. It appeared to have been recently renovated. I did not have any negative experiences or concerns.
My room was extremely clean, the bed comfortable and the bed linens new. The morning airport shuttle was extremely well-organized. The driver organized luggage according to departure stops. The check-in desk and the morning shuttle driver were both very competent. The room was very small. Street noise could be heard. Evidently the windows do not block street noise.
Friendly staff, good location near airport and Southcebter, and 24 hr shuttle service to get traveler to airport. Food was available in breakfast area for traveler catching airport shuttle at 3:30 AM! Had some difficulty getting room heat adjusted (probably my fault), but fan somewhat noisy. Bed and pillows could have been a bit softer!
The staff was very friendly and the breakfast was great what a spread
Sleep Inn is a very good location to the Sea-Tac airport. The shuttle drivers are really good at getting you to the airport on time. The only complaint I have is that the breakfast was not available for early flights. We paid for breakfast but weren't able to eat. Some type of accommodation should be made for very early travelers.
Location is good for close proximity to airport.The room interior looks good. It's a decent hotel for a Sleep Inn and spending $50-$75/night. I wouldn't pay anymore than that. Hotel was full and we had to park in an unlit gravel area. The hotel had a terrible dingy old smell. The room was sprayed with fragrance disinfectant so bad it was hard to breath.
Das Personal war sehr zuvorkommend.
Alles war großartig.
Sehr sauberes Zimmer. Klimaanlage war auch sauber ... kein muffiger Geruch. Insgesamt ist die Anlage muss erneuert werden. Die Teppiche müssten geändert werden!
Nice staff. No usb for charge cell phone.
We had to find a hotel for the night after a garage fire forced us out of our condo for the night. The Best Western Plus Plaza by the Green was so clean and comfortable - seemed new - we all slept really well after a stressful day. The front desk clerk had excellent customer service skills - we felt he was very friendly while juggling 3 guests at once, and he was very accommodating of our needs for an airport shuttle the next morning. We checked in around 9pm and I was happy to see a late-night cookie offered in the lobby - nothing like a little chocolate to help me count my blessings! Hot breakfast was plentiful and delicious and enjoyed with a morning paper and a relaxing view of the golf course. I would stay here again for the great value, free parking, shuttle service and close proximity to the airport.
Room was nice with good amenities. Breakfast was well stocked with a nice view of the golf course next door. We arrived too late for the Managers reception but it had a nice setting as well. Nice water pressure in the shower. Spa/hot tub area closed for remodeling. Weird location tucked back in the corner of a shopping center.
Staff very friendly and courteous. Evening cookies and manager's reception was nice. No microwave in room. Room was on small side. Breakfast was monotonous after two days!
Staff was very helpful and polite. Good restaurants nearby It was perfect for the money.
Close to airport, shuttle service & convenience to restaurants. Nothing
Staff was excellent. Hotel was above average for the money. I will stay here again next time I pass through SeaTac. It's much better than the hotels near the airport. It would be better if it were free......
This motel was clean and comfortable. Good value for the money. Free airport shuttle service every 30 minutes was greatly appreciated. Check in was very slow. It took about an hour due to heavy volume of airport passengers whose flights were unexpectedly delayed that were directed to stay there by Delta Airlines. There was only one desk clerk on duty and it took her a long time to register guests.
price,comfort, wife liked bathroom, better room on 2nd stay on 2nd floor,,good chinese restaurant next door. good breaifast selection. location
My pet was allowed to stay in the room for a small charge for the few days we were there. The room was clean and had just enough room for us to sleep, eat at the table, and just relax and hang out. The front desk ladies were very nice and hospitable. The grab-and-go breakfast was good. Oatmeal, granola bars, fruit, but most important was coffee! I didn't have time to stop for coffee, so the coffee there was a godsend. With highways surrounding the building it was loud, but not unmanageable. The TV was very dark, even with the brightness and everything turned up as high as it could go. I didn't like that the door seals weren't the best and that light could be let in and that a rush of wind would jiggle the door - scared my dog and he would start to bark.
Location, on site laundry, the staff. My microwave caught fire. I have pictures and told the front desk.
The staff was sooo helpful. The breakfast was varied and well-maintained. Door leading to elevator broken so had to use steps to reach 3rd floor, probably ok since room was so far from elevator.
Size of unit and location No
This guest did not leave comments about this hotel.
Spacious room suites and very accommodating staff. Please supply complimentary filtered water in the rooms.
Near a huge mall, it feels removed from the chaos. The trees, river and landscaping make a relaxing, pretty property. The employees are outstanding - friendly and efficient. Breakfast is nice, everything is clean, coffee is always on. Large room. Nice! I subtracted 1 point for some aging problems - heater was finicky, some wear on carpets and walls. Minor, and WELL worth the price paid. We loved it.
They accommodated our need for more beds by giving us a bigger unit. Five nights a week they have a complimentary meal. The location is good for me but is not close to restaurants that you can walk to. It is close to South Center and other shopping.
Proximity to airport's rental car facility; the room itself was HUGE and very well appointed with a full kitchen, a separate bedroom area, and very large living room; plenty of snacks a microwavable foods to purchase from front desk no elevator so had to haul luggage up a flight of stairs
Comfortable bed Lots of room Kitchenette was well stocked 'Welcome Reception' on weeknights food/beverages were good Staff was very friendly and helpful Location was a little hidden, but was not too far from Mall and Restaurants. Parking was limited
Hot breakfast served every morning My husband and I walked into our room and it smelled very strongly of cigarette smoke!We are not smokers.Called the desk and was told we were booked for the smoking suite and couldn't be moved cause they were booked full.We smelled like ashtrays.Not happy
This guest did not leave comments about this hotel.
This hotel is so clean and even smells fresh. The free shuttle and location is very convenient, and the staff is friendly. Breakfast was a nice selection and the restaurant next door was reasonably priced withe delicious food. Plus, they're open late at night. I highly recommend this hotel!
Conveniently close to the airport. Its a good facility. Breakfast room was very crowded in the morning.
The staff was very courteous. They were helpful and they got us into our room early. All requests by us were handled in a friendly manner. Yes, we would stay there again.
Quick shuttle pick up and drop off. Close to airport and restaurant.
24 hour on demand airport shuttle and proximity to airport
Proximity to the airport. It is recommended for slaying prior to an early flight.
The rooms were clean. Staff were courteous and helpful. Good service. Would return if plan a trip to Seattle There was nothing negative.
The convenience of being close to airport, walking distance. Great place to eat in same parking lot. Great and helpful service. Highly recommend.
Very convenient to the airport and surprisingly quiet.
Bett, Bad, Zimmer im allgemeinen war sehr sauber, keine Probleme Wir baten um ein Nichtraucherzimmer, aber immer noch in ein Raucherzimmer/Zimmer, in dem vorher ein Raucher wohnte. Es ist schwer zu diesen Geruch aus dem Zimmer zu bekommen, aber das Zimmer war sauber, bis auf den Geruch. Wir hoffen hier zukünftige Gäste können ein Raucher/Nichtraucher Zimmer wie gewünscht. Wenn kein Nichtraucherzimmer mehr frei, sollte es den Gästen gesagt werden.
Mir gefiel die Sauberkeit der Zimmer, der Shuttle Service, das Personal, und die Nähe zum Link. (Der Link ist der Zug in die Innenstadt von Seattle) Schauen Sie sich einige der Restaurants in der Nähe an, vor allem Palmas Das IHOP ist auch klasse. Best Service n amerikanisches Essen in Seattle Ja! Probieren Sie es aus Keine Beschwerden
Der schnellen Check-in und out Die Sauberkeit war schrecklich, Haare überall und der Teppich war dreckig.
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
Great food! Luxurious. People super friendly. Beautiful room, nice details.
location and theme of hotel charging for parking
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
Cost, service, comfort Location, but only because I am working in downtown Seattle. Excellent access to SeaTac and would recommend highly for anyone song business in the airport area. Cheaper and nicer than the chain hotels in the area. Exceptional service and fabulous comfort and awesome environment. I would make it my long term lodging choice, except for where I am working.
Relaxing environment inside and out, despite close proximity to a major airport.
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
It was an unexpected delight in a convenient location - close to the airport.
It did not have a hotel-like atmosphere
The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."
clean and close to airport
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
Excellent service, clean, nice room, quiet, relaxing. No.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
The beds were extremely comfortable.
clean rooms The view from our room (344) was not a good one.. to say the least.
Staff was very helpful. WiFi would not work in our rooms. It was a known problem but was not fixed.
Large king bed; large well lit bathroom with good water pressure. Good sized indoor pool and hot tub. Coin operated w/ds Could only stay one night- but will return!!
I found the staff very friendly and helpful. I was up on the third floor and the room was very quiet. The hotel was in a great location especially for the price. The bed and pillows were surprisingly comfortable. I would stay here again. The rooms are old and smell a bit smoky, but I expected this from the previous reviews. The bathtub needs to be redone, it was old and moldy. I would have liked more towels left in the room.
Cheap-ish, at $---/night and close to Southcenter and the RapidRide E line. They are never consistent about fees. $20+tax to have my cat there last month, $25+tax PER NIGHT this time. 'Breakfast' is cheap granola and cheap muffins and weak coffee.
The hotel staff was kind, right off the freeway, short walk to the train/bus stop. Shower water was freezing and never fixed, broken drawers, kitchen was not stocked, breakfast was vending machine food, bed wobbled, had to get more toilet paper, etc. at front desk, no house keeping, poor lighting, smoking too close to building.
Hotel is very close to the Airport. The overall 4 night stay was horrible. Toilet broke when I was out in downtown seattle and flood the room and I (the guest) had clean it. Was promised a different room by attendant but morning manager didnt care. Ruined my vacation stay in Seattle
This guest did not leave comments about this hotel.
Price and location The smell in the room! The hallways were pretty dirty.
Staff, location Bathroom light/fan howled! Had to leave light off.
The room is cozy and clean. There is no bath tub stopper in my room and can not take bubble bath :(
a big table in the open kitchen no office and printer, breakfast is too simple
Close location to where I needed to be. Im not a fan of exterior doors, but its not a deal killer if I get a hotel that has one.
Proximity to my class location No hair dryer,no coffee pot,no continental breakfast (as advertised online) Price was higher than quoted online, smelled strongly of cigarettes and marijuana, limited channel selection on television, bed was uncomfortable.
Nothing ... Checking in was a nightmare .. Computer problems.. Took over 45 min..! Then we needed a hair dryer and they had them at the front desk but the problem was there wasn't anybody at the front desk... Sign read be back in 15 minutes.. 35 min still No one ..