A very warm feeling Thank you none
The loaction The hotel is a little dated and run down for a 5 star business hotel
Friendly staff, size of room and view from room Inaccurate information on shuttle service for cross-border crossing to Hong Kong. Journey was long and expensive and uncomfortable. Definitely not recommended!
quite different and not just like every other hotel yes. would really like if some of your staff speak more english for easier communication cos their were some breakdown in communication especially when we wanted to order for food.
size of room and location food choice at coffee house and hardly any view from window
The hotel located in a good place. The breakfact meals didnot meet the expectation of a luxury 5 star hotel meal.
very old hotel... Like oldsmobille... But with good breakfast
staff don´t speak english but I think that this hotel is one of the best in Shenzhen - be carfully that is china !
Location of this hotel is the best in ShenZhen.everything is arround, shopping, Sauna, Seefood street. everything 2-3 minutes by walk.I will sure visit this Hotel again. had two 0.3 cl cans of beer in hotel the loby, payed 220 RMB :( in 7Eleven shop 2X big 0.6 bottles same beer 21RMB :) so in hotel cost 20 times more!!!
Helpful Staff, Lovely and Clean with a Good Selection of food.
Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station. The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.
die Größe der Zimmer, das Buffet am Abend, die Freundlichkeit des Personals. Ja, das Schwimmbad, keine schöne Atmosphäre. Es wird wert auf Badekappen gelegt, aber es gibt nichtmal Duschen in unmittelbarer Nähe. Frühstück sollte incl. angeboten werden. Kein gutes Preis-Leistungsverhältnis für Shenzhen bzw. int. 5 Sterne Hotel
das große Zimmer, die kleinen Aufmerksamkeiten im Zimmer, wie Teekocher (ohne verkalkte Heizspirale, wie manchmal üblich), Zahnbürste, Shampoo & Co im Bad...Einschalten der Geräte im Fitness-Center extra für mich. Es hat sehr alt gerochen und wenn man die Klimaanlage anmachte auch etwas schimmlig... ich denke es ist ein sehr luxuriöses Hotel gewesen, würde aber in manchen Aspekten (Teppiche, Klimaanlage) für empfindliche Nasen eine Neuerung benötigen. Leider gab es das Internet im Business Center nur gegen Zahlung und es waren keine Details über einen Flughafenbus bekannt. Ich habe mir die Info dann selbst beschafft, in dem ich die Rezeption eines am Bahnhof liegenden Hotels befragte.
standort und angebot, reichhaltiges frühstücksbuffet, freundlich bemühtes personal welches jedoch nur mit wenig engl. sprechenden angestellten besetzt ist. Unverhältnismäßige preisgestaltung (in der haus eigenen lounge kostet ein kaffee 35rmb und ein whisky auch. Office dienste werden im haus zu sehr überfhöten preisen ausgeführt. Alternativen hat man jedoch gegenüber in freien geschäften !
Die Zimmer, die ich bisher im CPHotel bewohnt habe, sind alle sehr geräumig, geschmackvoll eingerichtet und sauber gewesen. Trotz der zentralen Lage und damit des verbundenen hohen Verkehrsaufkommens gab es nie eine Lärmbelästigung. Das Frühstücksbuffet ist sehr ansprechend, mit guter Auswahl und immer wieder kleinen Abwechslungen. Das Personal ist durchwegs sehr freundlich und hilfsbereit und hat bisher immer versucht, alle Probleme zu lösen.
The location is very good, the view is wonderfull and the service excelent.
Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english. I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
Staff is very helpful and attentive. Room was pretty standard/better for business travel in terms of cleanliness. They could make some imrovements in upkeep but otherwise was maintained well and cleaned well daily. Pool and gym are very good. Breakfast is very good. Didn't use the spa, but I wish I did because it looked nice. Not sure why I was recommended this location, I think for proximaty to the border & ease of transportation. However, the other Shangri-La in town seemed closer to better dining, shopping, and bars.
The location is probably what makes this hotel 'special'.. besides that, nothing too crazy Rooms are very small. Too expensive for just a very normal hotel.Very old hotel
Good size of room and large bed No bath
Big rooms, nice helpfull staff, free internet, good breakfast. I stay in this hotel every time when come to Shenzhen and it becomes better and better. tough bed, carpet in the room.
The shower is good. The location of the hotel is too far away from the train station and the entrance is difficult to locate (unless you are taking a cab). My room is also facing a road under construction.
nothing to like. They treat guest very bad, they want always money upfront for accomodation. Ever day they were blocking my key and i could not enter the room. Be carefull they try to charge you more every day.
Location close to shopping centers,parks & museum noise from outside;restless sleeping
location few English-speaking staff at reception
Close to nearby shopping area. Next to Metropark, MTR station under construction. Spacious room. Suggest to provide facial box tissue & spoons for guests in each room
The quality of the room for the price was excellent. The beds could be more comfortable.
Rooms are quite big and cheap. They provide kitchenette and laundry as well. Front desk was very helpfull and friendly. Walking distance to Dong men night market. They have the hardest beds that you can ever see. Hotel workers do not speak english except one person.
Room size, Room facilities, Location
The rooms are spacious only some noice coming from the street until late. Hard beds, staff speaks poor english. This is a hotel more for local people.