Hotels in Longgang - Shenzhen

Positiv:: Great place to stay and relax

Negativ:: Spa could have been better

Positiv:: The staffs are very polite and friendly

Positiv:: The service, comfortble, scenic views, friendly staff, the tranquility and spa service

Negativ:: Very comfortable. Great view!

Positiv:: Excellent! Manager Ivan provided exceptional and quality accommodations and shuttle services from the resort to offsite shuttle company to ensure we would receive transportation from Shenzhen to Hong Kong Regal Airport. Manager Ivan was scheduled off from work. He came to the resort that morning as a courtesy. The staff is welcoming and attentive. Our stay was pleasant. The Thai restaurant is our favorite. The Friday dinner buffet was nice. We enjoyed the resort gym/spa/pool.

Positiv:: Everything - this is the nicest hotel I have ever stayed at.

Negativ:: Nothing

Positiv:: Breakfast was great.

Negativ:: Front desk did not speak English. No clear running path. I was stopped inside secured gate and was driven back to lobby. Running outside was not an option at this location.

Positiv:: Room 1908 bath room was very stunk.

Negativ:: Location is good.

Positiv:: The room was spacious. The hotel was modern and inviting. The staff was very friendly and helpful.

Negativ:: I wish the hotel restaurants served more western food.

Positiv:: Too outskirt

Negativ:: not much choice from breakfast table

Positiv:: Good

Positiv:: The smell of the hotel was great

Negativ:: n/a

Negativ:: At 5pm, there was only one receptionist on duty and there was a queue for check-in. Though two more receptionist joined 15 minutes later, it took 30min for us to check in. I ordered room service. The order was just fried rice and stir-fried vegetable, but somehow two other people rang me to confirm what I ordered. After repeating my order three times to three different staff, I received the fried rice and STEAMED vege.

Positiv:: The staff were very helpful and the dimsum restaurant located in the 3rd floor was excellent. One of the best dimsum I have eaten. The hotel was very clean and smelling good all the time.

Negativ:: The location was quite far from the center of Shenzhen. It takes 40 to 45 mins to get to the city center. The cab fares were quite expensive. The hotel is also located in a place were there not so many food places to eat.

Positiv:: Interior of the hotel was very nice. Room was big, bed was comfortable. Bathtub was good. Swimming pool was great. Breakfast was good.

Negativ:: Lifeguard was trying to sell us swimming caps for 78rmb, since the regulations require wearing those. We asked if we can just borrow them and he agreed. I think they should not offer them for sale, just allow guest to take them and return them after they finish. It is 5 stars hotel, not a market. Sauna was meant to be free for the guests, but for unknown reasons, since we couldn't communicate with that staff because we don't speak Chinese and they don't speak English, only my wife was offered to use sauna in the women's changing room while the one in the men's was off the limits for me. Why, I do not know. Bathroom was not like on the pictures. Room was kinda smelly.It is definitevely not 15 min. walk from the nearest subway, more like 15 min. by bus. Welcoming drink is hilarious, coca cola or sprite,from a 2l bottle, we asked for coffee and a beer and got only coffee. There was mold on the mirror in the shower cabin.

Positiv:: Everything

Negativ:: Nothing

Positiv:: The hotel service is good ,Checking in and checking out is quick， made me feel comfortable. Room facilities are novel end smart toilet make me pleasantly surprised.The rooms are spacious and clean,The surrounding area is very busy. The food, transportation and shopping are all very convenient.It is worth to recommend.

Positiv:: grosses Zimmer mit grossem Bad

Positiv:: Staff was awesome! Great amenities. Best place I've stayed in China!

Positiv:: Europäische Speisen zur Verfügung in dem Western Restaurant und bei dem Frühstück.

Negativ:: Das Zimmer hat ein bißchen nach dem Zigarretenrauch gerucht, obgleich es als der Teil der Nichtraucheretage proklamiert wurde. Nur ein klein Teil von dem Personal spricht gut englisch.

Positiv:: The interior of the hotel is a little tired now but that is totally blown away by the 18th floor dining room, the rooms themselves and most of all the really professional and thoughtyfully caring staff. Highly recommended!

Positiv:: Although only a basic room, it was really well set out. Super comfortable bed and an Air Con unit that actually worked well. Great breakfast buffet with a view over the city, great way to start the day

Negativ:: Check in and Check out process is very slow, with lots of Ts to cross and Is to dot, give yourself time, especially if you are part of a group. A little more expensive than hotels of similar standing.

Positiv:: staff is good.

Negativ:: room clean service is not good. coming very late. Wifi service is not good, very slow. Room facility is not for business trip. Location is bad, far far away from the centre and airport.

Positiv:: Excellent staff, clean and cosy rooms, comfy bed, wide breakfast food choice. Tee house in the hotel. I stayed in three hotels in simmilar location and find Rivan simply the best.

Positiv:: In der Dusche war eine Regenwasserduche vorhanden. Super nettes und hilfreiches Personal. Fahrservice zu verschiedenen Punkten wie Messe oder Termin.

Negativ:: Wenig, da die positiven Punkte zu stark überwiegen.

Positiv:: Staff welcoming and helpful. Large nice and clean room, with good shower and very comfortable bed. Minibar with a free beer and soft drinks. Good selection for breakfast.

Negativ:: The vegetarian options available at the western restaurant are extremely limited! I believe they consist in 3 dishes, a vegetarian pizza, a salad and French fries... This should definitely be improved!

Positiv:: A western restaurant where not one person speaks English Help just around the corner

Negativ:: Managers English no trouble

Positiv:: Great.

Negativ:: Missing the workout room in the morning. we like to use it in the morning at 7 before starting our working day.

Positiv:: Price

Negativ:: Impossible breskfast for a non asiatic

Negativ:: The staff could not speak English much

Positiv:: Location near residential

Negativ:: Empty