Hotels in Springfield

Positiv:: The woman taking care of the kitchen area was extremely efficient and very kind. The room was comfortable. Loved the pillows. The woman who checked me in was helpful.

Negativ:: I could have used a longer stay!

Positiv:: The bed was great, as well as the overall room The lady taking care of the breakfast was GREAT

Negativ:: We prefer a chair height toilet.

Positiv:: Looked like an older hotel, not much around it. It was ok but not one of the nicer properties I've stayed in

Negativ:: Pillows were small, could use queen size pillows on the beds

Positiv:: CLEAN

Positiv:: Clean and confortable

Negativ:: Had trouble with keys and I didn't get the group rate because it was negotiated after I booked. Not very good water flow in shower.

Negativ:: Very upset that i was charged twice for the room and then was told that i had to wait 3-4 days for my money to go back into my account..... When it was taken out and my account was less that money. ...

Negativ:: The room had Bed Bugs, had to leave and drive 3 hours home at 11:00 at night !!!!!!

Positiv:: The room was very large and we were impressed that some lights were turned on for a night time arrival and there was even a night light available in the bathroom. the bathroom was large & whole ...

Positiv:: location and free breakfast

Negativ:: everything was fine

Positiv:: Great breakfast, very friendly staff, excellent bedding and towels.

Positiv:: Great room! Well decorated, clean, quiet air conditioner, cookies and popcorn in lobby, good breakfast selection and taste including coffee!!

Positiv:: Clean and has a great breakfast

Negativ:: No

Positiv:: The breakfast had a good variety. Suggest not salting the food for people with a low salt diet. Others can salt to their own taste. There was a downpour of rain and we had left our umbrellas in our...

Negativ:: The air conditioning fan was running continually if when set on Auto.

Positiv:: We were able to check in very, very late. I had called before the trip to ask for a rollaway for our youngest (there were 5 of us). When we arrived the staff had moved us to a larger room with a king...

Negativ:: No issues with anything!

Positiv:: The service at the desk.

Negativ:: Breakfast

Negativ:: Handicap room was a joke not compatible for handicap equipment

Positiv:: It is close to Wittenberg University and was clean and a quiet place to rest after a long day.

Positiv:: Clean

Negativ:: Parking

Negativ:: AC very loud, unable to sleep. Receptionist at checkout very rude.

Positiv:: Room clean and cheerful

Negativ:: Every thing was good

Positiv:: Clean, quiet, felt safe; staff we met were patient, friendly, and knowable; breakfast bar was well stocked, food fresh and it was very clean.

Positiv:: Friendly and helpful Staff,room was clean and comfortable, the breakfast was superb,lots of choices,it hot and fresh, also contained healthy choices.

Negativ:: My only complaint was the noise, the sound proofing of the rooms is very poor. I didn't get a good sleep due to hearing the people above me,around me walking talking,babies crying.During the night I thought the baby was in room next to mine,but was3 down

Positiv:: The best parts about our experience was the overall cleanliness over the hotel, the courteous staff and a nice continental breakfast.

Negativ:: Nothing...it was a great experience.

Positiv:: It was close to Wittenberg University, stores and restaurants.

Negativ:: When we tried to talk to staff in the evening or morning they were not at the desk and could not be found. Also, when we went down at 8:30 for breakfast the eggs were not ready. They did not keep up very well on keeping the hot food out.

Positiv:: Location

Negativ:: Alittle dated, alor of scratches and dings throught facility Would not give me a reciept,said booking.com would send??? have not recieved.

Positiv:: The bed and pillows were almost like home, very comfy.

Positiv:: Clean and roomy

Negativ:: Ice on different floor

Positiv:: We were there for funeral and location was convenient and comfortable.

Negativ:: Accommodation met our needs.

Negativ:: Need a bath mat for tub. Tub floor very slippery when soapy water is in tub. Wife would not take a shower. even shower floor tape could work. Toilet seat not tight. Sit on it and it slides around...

Positiv:: Room was super nice

Negativ:: Entry to side door didn't always work with card

Positiv:: the rooms at this hotel are large with a sitting area, very comfy bed and pillows

Negativ:: Although there was room for a small table and chairs there was none in our room. for an extended stay hotel this would have been nice.

Positiv:: Location off I-70 was easy access. Lobby and employees seemed pleasant.

Negativ:: Swimming pool water was fine but the room was so cold you couldn't move about. NO HOT TUB!! My bad for not catching that!! Room bathroom was TERRIBLE. No exhaust fan so showering was only while...

Positiv:: Softer pillows, iron/board, huge room, nice breakfast.

Negativ:: 3/4 exercise machines in gym were not working correctly (bike and recumbent bike resistance at max and could not reduce or change program) or had something broken( handles on weight machine).

Positiv:: everything was clean and comfortable. great selection for Breakfast, kitchen staff very friendly!

Negativ:: price. Springfield seems to have more pricey hotels compared to the rest of our trip.

Positiv:: Friendly staff, clean & well stocked continental breakfast, nice, comfortable room and bathroom, staff was over the top.

Negativ:: No, we loved all of it.

Positiv:: The room was very large and clean. Next to interstate but there wasn't much noise.

Negativ:: Bathroom was small. You have to close bathroom door to sit down on toilet.

Positiv:: Clean & bed was comfortable

Negativ:: A lot of construction workers at breakfast pretty much cleaned up all the food

Negativ:: The curtains didn't shut so it was bright in the room at night

Positiv:: The bed was so comfortable and the room was very spacious.

Negativ:: I didn't like being across the hall from the ice machine-we could hear it every time someone needed ice.

Positiv:: Nice, clean great location.

Negativ:: After along day, my husband and his business partner were called from the front desk at 11:00P.M. asking them to get out of bed and to come down to the front desk with credit card! After hanging up ...

Positiv:: Staff was very friendly

Negativ:: Bed was high off the floor

Positiv:: Great breakfast.

Positiv:: Everything was great. Bed was very comfortable. Thought the rate on the second night was a little high.

Negativ:: The rate was somewhat high on the second night

Positiv:: Größe des Zimmers

Negativ:: Zimmer / Fenster ebenerdig. Wenn man nicht die Vorhänge ständig geschlossen hält kann jeder direkt vom Parkplatz reinschauen. Abstand parkende Autos Fenster 3m Frühstück extrem schlecht. ...

Positiv:: Comfortable beds. Nice room design.

Negativ:: No one in the hotel could get the message light to turn off on my room phone! Every night I had to cover the phone up with something so that the bright blinking red light wouldn't keep me awake! ...

Positiv:: Big clean rooms nice and quiet area. Cable Wi-Fi walking distance from a lot of fast food and Crackle Barrel.

Negativ:: The breakfast was not the best but free

Positiv:: The bed was very comfortable and the lady that checked me in was awesome..never had someone that showed concern like she did. I really appreciated her.

Negativ:: Everything was fine.

Positiv:: The building was overall clean

Negativ:: The photos of the room I booked showed 2 queen beds and a pull out couch. The room I received only had 2 beds - they didn't have the room that I booked. The fire alarm went off at 7:30 p.m. and again at 2:30 a.m. we had to exit the building both times

Positiv:: The front desk staff was friendly.

Negativ:: It's far off the high way. The room was clean- the hallways need maintenance. There was one queen bed and one full bed in our room.

Positiv:: Cleanliness

Negativ:: No

Positiv:: no

Negativ:: This hotel was not what expected from Marriott. The front desk employee,  must have been new because when I asked him what the pool hours were he had to get the manager on duty. Also, jacuzzi was out of service, drunk contractors walking about, more

Positiv:: Everything was great

Negativ:: No

Positiv:: Location

Negativ:: Jacuzzi was out of order.... again. Went to breakfast and waiter was shuffling around in flip/flop bedroom slippers, looked like he had just got out of bed and came to work. His breath reaked. We ...

Positiv:: Quiet, cozy, very comfortable, and nice staff.

Negativ:: No

Positiv:: Clean, looked very nice and new, friendly staff, nice lobby area

Negativ:: Room smelled vaguely like smoke even though it was a non-smoking room, hot tub was closed

Positiv:: Excellent

Negativ:: No

Positiv:: Very clean and quiet.

Negativ:: A little out of the way off from the interstate but not bad.

Positiv:: Nice room. Had a bar and fitness

Negativ:: Very thing was fine

Positiv:: , the front desk staffer was so helpful on the phone and in person at check in and during our stay. He was pleasant, efficient, and a helpful. Kudos to Hotel employee

Positiv:: Nice size rooms-staff was great!! Very nice and courteous!!

Negativ:: A few stains and rips on the furniture. Room was clean but there were areas you could tell was skipped over but over still very good!!

Positiv:: Extremely friendly staff and very clean facility. The breakfast was very good and I loved the pool area. It has a very cozy, homey feeling to it.

Negativ:: There were restaurants in front of and next door to the hotel that had closed down so the parking lots were overgrown and made the area look a bit run down.

Positiv:: Size of room

Positiv:: Very cute hotel, not too large so there weren't hundreds of people running around. The staff was nice and the property was clean.

Positiv:: Off the main roads, clean, & comfortable

Negativ:: They were remodeling at the time. When we booked, they did not tell us the pool was closed.

Positiv:: Very comfortable

Positiv:: Lovely beds & towels

Negativ:: Nothing not to like. Comfy overnight stay

Positiv:: The room, the large breakfast, quiet atmosphere

Negativ:: The handicapped shower, would have preferred walk in. There was a shower bench and ample room to enter by wheelchair though.

Positiv:: A lot of construction going on across the street

Positiv:: Our room was a king suite, great bed, seperate seating area for watching tv. also had a tv in the bedroom. the furniture was even comfortable. room was very clean.

Negativ:: it's behind 2 closed restaurants, you drive thru one of the parking lots to get to the hotel. not much close parking.

Positiv:: The hotel was close to everything.

Negativ:: Under construction, and was not a fair price for hotel. I expected alot more for the money.

Positiv:: Decent price for the room we had.

Negativ:: Most hotels forget to clean the less obvious places, and this was not exception. The chairs were very dusty as well as the carpets around the edges. They are in the midst of renovations, so maybe that increased the dust.

Negativ:: Rooms were outdated, bathroom was dirty.

Positiv:: The front desk staff was excellent

Negativ:: The wifi was inconsistent, but worked well enough

Positiv:: We were very happy with our stay. Hope to go back soon

Negativ:: Parking was poor.

Positiv:: We were very tired when we arrived and the beds were very comfortable. The staff was very friendly, too!

Negativ:: The toilet didn't flush well at times. Would have liked a few more fruit selections for breakfast.

Positiv:: The hot breakfast was great

Negativ:: The smoke smell is everywhere in that hotel and it was hard to breathe in the elevator.

Positiv:: exceeded our exceptions. continental breakfast was great.

Negativ:: hall carpet was a little shabby

Positiv:: Quality of room

Negativ:: Hot breakfast wasn't equal to others I've experienced for this level hotel.

Positiv:: Hot cakes were very good. Bed comfortable.

Negativ:: Breakfast was marginal. Eggs flavorless, sausage greasy. Decor was lacking. Example. Nothing on the walls.

Positiv:: Ease of locating, closeness to restaurants and fuel, nice staff.and it is just the right size facility.

Negativ:: parking lot needs to be totally paved, which I imagine will be done by the end of remodel.

Positiv:: Easy location to a family restaurant.

Negativ:: Construction was going on at the hotel and they had our windows blocked with plastic. The continued working well after normal business hours. Parking was terrible.

Positiv:: Was very nice for the price! Pleasantly surprised!

Negativ:: It was under renovations, so the outside was covered in plastic and there was quite a lot of debris.

Positiv:: It was close to the event we were visiting for. Check-in at 2.

Negativ:: No hot water in shower, refrigerator did not work, burn holes in the bedding. Was unable to reach front desk from phone in the room.

Positiv:: There wasn't anything notable that I liked about this hotel. The entire place was filthy and the staff was somewhat rude at times.

Negativ:: i requested a non smoking room and got stuck in a smoking room. The room smelled awful. Additionally my additional guest got bit several times at night causing an infection on his leg. Housekeeping came early before we were awake and did not return.

Positiv:: Rooms were clean and close enough to where we needed to be.

Negativ:: There was an odor in one of the stairwells near the pool area. It was not a pool odor, and it was not pleasant. It was contained to that area, so that was good.

Positiv:: We were pleased to get a first-floor room.

Negativ:: Better selection in the breakfast room.

Positiv:: Nice room .

Negativ:: Didn't get a wake up call like requested

Positiv:: Need better coffee- for sure. More tables for the guests. No hot eggs- just hard boiled.

Negativ:: Better coffee. More tables and chairs (only 3 little ones). No hot items other than waffles

Positiv:: The staff (front desk and cleaning) was friendly.

Negativ:: The hotel did not have an elevator which was odd. Pulling heavy luggage up stairs wasn't exciting or convenient.

Negativ:: My family could not visit me

Positiv:: The rooms were clean and the front counter service was decent.

Negativ:: I was disappointed there weren't more breakfast items at the hotel.

Positiv:: Friendly hosts and clean, comfortable room

Negativ:: They were replacing tiles in the lobby so coming and going was difficult. We also didn't use the pool because of the tile-laying.

Positiv:: Employees extremely friendly and accommodating. Price excellent!!!

Negativ:: Nothing.

Positiv:: The hot tub

Negativ:: Not to secure

Positiv:: Cleanliness. Convenience. Comfort. Good water pressure in the showers. Friendly staff.

Negativ:: Nothing.

Positiv:: The walls were thin, music could be heard from the next room throughout the night. Noise from the hallway.

Negativ:: Could have been a little cleaner

Positiv:: It was clean and reasonably comfortable, especially considering the price.

Negativ:: Took forever to get hot water in the shower; never did in the sink.

Positiv:: Had a full 'fridge, comfortable bed, very quiet area.

Negativ:: Old decor, need to remember to dust behind doors.

Positiv:: The best thing was the bed was comfortable.

Negativ:: Room was not very well cleaned and the wifi was terrible.

Positiv:: Bed was comfortable. The shower had decent water pressure.

Negativ:: The bathroom was small. The rooms smell was too strong.

Positiv:: The staff was accommodating to the problems we experienced with the room and we got a new room.

Negativ:: The property is very run down. A great portion of the rooms appear to be unused and untended. Sketchy at best (kind of gave you the heebie-geebies). Our first room had an odd odor, the bathroom door...

Negativ:: Very rough looking outside, burn holes in sheets, nail clipping on nightstand, spend $20 more for better value elsewhere

Positiv:: Was very clean and neat room . Good service made sure we had the proper amount of towels . Room was vary spaciest and the larger refrigerator was a nice touch. Defiantly will stay here again.

Positiv:: It was quiet and outside area was well lit. the room was very clean.

Positiv:: The people were friendly

Negativ:: The room was dirty, a couple of light bulbs were Burt out, the sheet had stains and the remote for the TV did not work.

Positiv:: The room was very clean and staff was polite and personable.

Negativ:: I wish there was the convenience of vending machines

Negativ:: They were three whisky bottles in between the mattress in our room. I immediately got another room, but I do seriously question their cleaning levels.

Positiv:: Sad to say, this was the worst hotel stay I have ever experienced. The room was like a jail cell.....painted institutional green, nothing on the walls, no towel bars in the bathroom, no alarm clock, ...

Negativ:: See above.

Positiv:: Very quiet.

Negativ:: No shampoo, etc. Coffee, but no breakfast.

Positiv:: Nothing

Negativ:: Beds were very hard, blankets on the bed had cigarette burns, bathroom was very dirty(stains in tub and toilet seat)and BED BUGS!!! When reported to attendant was very rude...

Positiv:: Nothing

Negativ:: Holes in blankets. Let you standing for five minutes while they seat and look at you.no pool or breakfast as site says. I have stayed there 3 times and this was the wrost

Positiv:: Absolutely nothing. Pay the extra 20 dollars a night and go elsewhere.There was so much wrong the list would be like a litany.

Negativ:: My mother always said 'If you can't say anything nice, dont say anything at all'. It applies here.

Positiv:: Staff was nice. Received a courtesy call inquiry of my stay due to a late arrival. This was a nice gesture.

Negativ:: WiFi was decent, but ability to use cell phone was choppy and not consistent. This was a cause of concern of safety for me.

Positiv:: 1) Good value for the money tho I just booked again and they have raised their rates about $20 from a few weeks ago. 2) Love that the floors are laminate and not carpet!! Feels so much cleaner!! ...

Negativ:: No coffee maker in room

Positiv:: Nothing

Positiv:: The rooms were clean.

Negativ:: It had no perks not even in room coffee pot. Had a low supply of hot water none of the cleaning staff spoke English. I don't plan to use this motel again I had to leave the building just to get ...

Positiv:: location,staff

Negativ:: no breakfast,no microwave,room key problem

Positiv:: Location and price

Negativ:: I needed a Microwave and a small refrigerator in the room

Positiv:: There isn't much to like.

Negativ:: The rooms were dirty when we arrived. Cigarette ashes were still in the old remote control holder that is bolted to the night stand. The room was not cleaned and beds were not made the next day. ...

Positiv:: The front desk person was nice

Negativ:: Tv didnt work the window was broken u could literally put hand through it and they were very unorganized not work $60 at all

Positiv:: Friendly staff and room was comfortable and clean for the most

Negativ:: There was a piece of used soap left in the tub

Positiv:: Price

Negativ:: Internet was flaky.... Television in the room did not work at all.

Positiv:: Liked that it was one level.. close to where we had to go.. the man/owner was very nice. easy on/off the interstate

Negativ:: only uses his phone no computer so hard to get receipt :( the lady didnt speak much english so always had to get him. needs some curb appeal..

Positiv:: Beds and housekeeping was good.

Negativ:: Very basic accommodations. Reasonable value

Positiv:: The room was clean and air worked good

Positiv:: It had beds tv and working plumbing, that's about it

Negativ:: Poor wifi, could not get credit card machine to work, never cleaned room on second day, no clean towels, no ice machine

Positiv:: Nothing

Negativ:: It smelled terrible...Booked a non smoking and room had ashtrays in it

Positiv:: Friendly staff

Negativ:: Towels were very small...

Positiv:: Price

Negativ:: Hotel is old and run down. Not is the greatest part of town. Cigarette burn holes in the sheets. All the power outlets were behind furniture making plugging in any sort of charger very difficult.

Negativ:: It was dirty with mold and blood stains

Negativ:: Location is good, my fridge didn't work and the stairway entrance I used to get to my room (c) was very dirty and looked like mold on the walls. Room itself was quite nice

Positiv:: Only good thing I can say is it's close to the BBQ restaurant and there foods great. Close to store.

Negativ:: Absolutely nasty coupon rate 54 but charged 104.due to antique sale in town this rate is a joke for this place we would of left if could of found another place. Hall smells like cat urine and smoke. ...

Positiv:: The only thing that was nice was the choice of restaurants that was around the area.

Negativ:: This was the worst experience at a hotel I ever had! My reservation was messed up which was an inconvenience. Had to take the only room that was available. The room was dirty, our pillows were ...

Positiv:: The staff were very friendly and accomodating.

Negativ:: They are clearly in the middle of an overall upgrade. There were some areas that need improvement, but It looks like they ate working on it.

Positiv:: Front desk was very helpful.

Negativ:: It was dirty, I found a hair on the back of the toilet seat.

Positiv:: I was not able to check in

Negativ:: They wanted to copy my drivers license and keep it on file. I did not want them to do that so i could not check in.

Negativ:: Hallways and outdoor areas could have been picked up and cleaned better.

Positiv:: It was a safe place and everyone was nice

Positiv:: The ONLY thing I liked was the picture on the wall.

Negativ:: I had to switch rooms once, the first one had so many problems (the toilet seat was only bolted on one side, the phone didn't work ....) The second non-smoking room had pillows that smelled so ...

Negativ:: Mildew all over bathroom and on shower curtain . Room was not swept, food and change all over the floor. Soon as you turned shower on you could smell the mildew.

Positiv:: Coffee

Negativ:: Hot water changed room 3times told would get money back for 1 night. Did not coming back in few weeks will not be staying here

Negativ:: What didn't I like? The overall lack of cleanliness, unprofessional staff, poor management and dirt/hair from previous occupants in the room; clean towels and bed linens, emptying trash cans ...

Negativ:: Our room was tired and dingy. It was vaccumed only in the centerof the room - there was food under the bed and dirt/crumbs in the the corners. The prior guest left a travel mug on the bureau...

Positiv:: Room was nice

Negativ:: Sign said free breakfast and it wasn't also the towel rack in bathroom fell on my head and when I told clerk she didn't ask if I was ok or even thanked me for reporting it. She was actually ...

Negativ:: My room was in back by highway and I couldn't sleep because of semi trucks. I couldn't book too far in advance to get a room in a front of hotel. I had to see if my baseball team won before I ...

Positiv:: We didn't like a thing. If we hadn't already prepaid through booking.com we wouldn't have stayed there. It was unorganized, disgusting, dirty, poorly staffed, poorly maintained and is the ...

Negativ:: I am embarrassed to think that we stayed there even after all I wrote above. This place is disgusting, unhealthy a total waste of money.

Positiv:: I booked two rooms early so the price was good.

Negativ:: The Quality Inn at this location s a little under distress and could use an overhaul. Appears understaffed. Cleaning ladies working late into the afternoon. Rooms are not all that clean but decent. ...

Positiv:: The room was comfortable and homey.

Negativ:: The whole place needed repairs - stained carpet, rusty shower fixture, broken faucet handle.

Positiv:: The staff was friendly and helpful. The room was clean, but there were old stains on the carpets and stains in the tub. The bathroom ceiling light had exposed wiring because the cover was missing. The pool is in an atrium area and the A/C was out, so it was stifling. The pool was clear, but the bottom and sides shows much wear and need significant repairs.

Positiv:: Potential; this place seems like a fading giant--once great, but crumbling.

Negativ:: Lots of problems--bathroom was falling apart, staff forgot to provide room service, our keys lost programming, the really neat indoor atrium/entertainment area was Amazon-hot, received a mattress pad when we asked for a blanket,