Hotels in Central West End/Grove - St. Louis

Positiv:: freundliches Personal, praktisch Dienstleistungen.

Positiv:: Die Lage, die Einrichtungen und die Architektur waren ausgezeichnet.

Negativ:: Das Zimmer war ein bisschen veraltet.

Positiv:: Die Lage war sehr nahe zum Krankenhaus. Ich hatte eines der neu renovierten und eingerichteten Zimmer. Das Restaurant am Pool war sehr schön am Abend. Ich würde hier wieder bei meinem nächsten Besuch übernachten.

Positiv:: the pool was beautiful. nice rooms and very clean great location in st louis. lots of restaurants within walking distance. the staff was friendly...actually had cookies and milk sent to the room for my daughter's 7th birthday.

Positiv:: Great location near Forest Park & many restaurant & shops! Love the onsite cinema & the bar/lounge area.

Negativ:: I have no negative comments!

Positiv:: The studio was enormous and got enough space for living room. Close to different stores and coffee shop.

Negativ:: I tried to reached the house keep quite often but they didn’t come. So I was forced to ask for bottles of water, but then I found they charge me. I complained to the front desk and finally refunded me.

Positiv:: The staff is HANDS DOWN THE BEST! Hotel employee at the front desk went above and beyond!

Negativ:: Lots of construction and the parking garage was a nightmare. Pool was crowded with limited chairs.

Positiv:: The gentleman who checked me in was AWESOME.

Negativ:: I would have appreciated help at the bell desk. When we arrived there were no carts and no bellhops.

Positiv:: Location

Negativ:: Crowded pool, uncomfortable sofa, tons of construction view. Rooms lacked design and bathrooms were outdated.

Positiv:: Bed was awesome. Room was very clean and welcoming.

Negativ:: Pool had lots of debris floating in it. A lot! Could use more or better filters.

Positiv:: The cost, location and comfort of the room. Overall, this is a good hotel.

Negativ:: Two problems which could be easily fixed: Parking valet and broken chairs in the Chase Club. Went to the Chase Club to listen to music and sat at the bar. My chair, my wife's chair and the replacement chair I found for her were broken (missing a foot on one of the legs). Only parking option due to construction is valet. No issue with that, but the parking receipt says to text when ready to leave. We did so, and the fairly rude parking attendant told us that had not worked in 5 years!! Never apologized and implied it was our fault for texting. Sad that his manner was my last impression of what had been until then a nice experience. Why on earth a place that holds itself out as luxury would fail to correct something so simple in 5 years escapes me.

Positiv:: The movie theatre

Negativ:: We had to switch rooms when we first arrived do to our toiletbeing clogged when we arrived. I had to sleep on the sofa bed with no blankets because the detergent used at this location broke my skin out and they had no blankets or tiles for allergenic ppl

Positiv:: Close to my Dr office

Positiv:: Beautiful hotel with great amenities. Wonderful breakfast in downstairs restaurant.

Negativ:: Valet and parking staff were rude on more than one occasion. After waiting 15 minutes for my car, I asked the valet what was taking so long and was told “Just wait!”. It was truly disappointing to experience this kind of service and behavior from what is suppose to be a 5-star hotel.

Positiv:: Das Personal war freundlich und hilfsbereit

Negativ:: Laut in der Nacht

Positiv:: Die Angestellten und die Lage war großartig.

Negativ:: Die Dusche war klein und der Duschkopf war sehr niedrig angebracht. Ich bin nur 5 ' 9" und es war viel zu niedrig. Die Flure rochen seltsam. Sie hielten den Essbereich nicht sehr sauber

Positiv:: Familienfreundlich, man kommt leicht zu den Restaurants und öffentliche Verkehrsmitteln, freundliches Personal!

Positiv:: Convenient and safe location

Negativ:: None.

Negativ:: The shower was shockingly small, in addition to having a very low shower head. Also, the sheets on one of the beds were dirty, and hair all over the bathroom! I was told that parking was included, but was changed $10

Positiv:: Coffee was good and toast was ok

Negativ:: Sausage was tough and too spicy. Don’t like scramble eggs. A little bacon would have been nice.

Negativ:: Shower clogged.. water would go really hot without moving the dial .. under construction

Positiv:: A different area of St. Louis. It was close to forest parrk

Negativ:: The price was too expensive for the lack of comfort. The air conditioner barely worked. You could not adjust the temperature. We told the staff and when we returned back to the hotel it was cooler. However, when waking up in the morning it was uncomfortable. The coffee pot in the room didn’t work. Very unsatisfied for the price of $199.00 Last year I stayed at days inn, it was $89. 00 very comfortable by the court house and arch very nice. I will go back to days inn. I would like a partial refund. Thank you!

Positiv:: Very limited selection for breakfast. Good location and several nice places to eat, all in walking distance .

Negativ:: Could use better doors or a good coat of paint and new carpet.

Positiv:: The staff is wonderful! Ashley was an angel at the front desk! Customer service is what I look for wherever I go and this staff does not disappoint.

Negativ:: Your staff & maintenance staff sucks

Positiv:: The breakfast was amazing. Lots to choose from and it was all delicious. Location was good across from the Zoo and away from the hustle & bustle of the stadium. Walking distant to shops bars & food.

Negativ:: It was under construction so it was messy which was not told to us ahead of time, the room was very small for telling them we had 2 people. The staff wasnt very informative so we had to guess where are rooms were, what time breakfast was.

Positiv:: It was a convenient location because I was in town for a wedding. Also, there are several restaurants in walking distance.

Negativ:: Most of the staff wasn't very friendly. For the amount of money I paid to stay there, I feel that I shouldn't have to pay extra for parking. I don't feel that you get your money's worth at the hotel. Also, I heard several other people having problems and complaints during my stay.

Positiv:: breakfast.

Negativ:: remote control for tv didn't work.

Positiv:: Loved the location. Close to restaurants and the Whole Foods store. Room was neat and clean and included a fridge and the desk staff was friendly. Appreciated the egg white omelets for breakfast.

Negativ:: Air conditioning in the lobby didn't seem to be working so the breakfast room was very warm the morning I was there.