The Hideaway

Loved the room and the gardens and the eco pool were spectacular. Lovely glass of lemonade on our arrival and shortbread in the room was delicious. The glass of wine before dinner was a nice touch. We only stayed one night but enjoyed the breakfast, once served, before our departure. Very kind of Stephen and Jackie to suggest the best routes for us to travel both to the Hideaway and our next accommodation.

Sadly I found the hostess style to be slightly too orderly for me. I felt that Stephen and Jackie's style needed softening especially bearing in mind that we were a one night only stay. There is obviously a set pattern that they follow for all guests but I felt this needed adapting depending on guests lengths of stay. Stephen and Jackie were very condescending when we said we were going to Hermanus - why on earth would we want to go there! Well to answer ... because we wanted to. I personally didn't need such a long and intensive talk on arrival or such a lengthy description of the breakfast the following morning. I felt that perhaps listening skills needed improvement - like another guest we were given the run down on the room and immediately said we would not be using the TV, however, Stephen did still continue to tell us which buttons to press and told us not to press others as it would take hours to put right! In my opinion Stephen and Jackie have a beautiful accommodation with great facilities but I think a less structured and more casual way with guests might make people feel more comfortable.