Courtyard by Marriott Wilmington Brandywine

Positiv: Nothing

Negativ: Booked at the Marriott courtyard (3 star). Hotel was overbooked so they put me into a lessor hotel (2 star ) and it was not in very good condition -paint was bad , carpets were dirty. Manager wouldn't do anything for me; claimed this industry pratice.

Positiv: The staff tried to fix our many concerns

Negativ: Dirty tub and door locks did not work.

Positiv: The staff was outstanding.

Negativ: It was clean but run down. Certainly not what I would have expected. The room air conditioners worked marginally -- I normally keep temp at 74 but even with the temp on 65 in the room I was warm.

Positiv: The reception Staffs professional and personable attitude . Apolgetic for the inferior condition of their hotel.

Negativ: This Courtyard Marriott is in serious need of a major renovation. Dirty stained carpets,peeling paint,furniture falling apart. No heat in the Hot Tub. Breakfast Set Up Not Ready at Specified Time.