Rooms Make yourself at home in one of the 180 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Property Location With a stay at Grand Mercure Zhengzhou West in Zhengzhou, you'll be 11.1 mi (17.8 km) from Zhongyuan University of Technology and 11.6 mi (18.7 km) from Zhengzhou Museum. This 4.5-star hotel is 12.4 mi (19.9 km) from Zhengzhou University. Dining Grab a bite at Yu Yan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Renovations Due to COVID-19, this property’s food and beverage options may be limited. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: CNY 98 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 12:00 PM Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available through room service Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety