Finde günstige Flüge nach Little Rock

"Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein"

"Great flight Will go again!"

Negativ: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Positiv: "Very nice airplane and pleasant crew"

Positiv: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Negativ: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Negativ: "Klm is the best, even on a 40min they served small breakfast."

Negativ: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Positiv: "Loved the smooth ride."
Negativ: "Bathroom was pretty nasty"

Positiv: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Positiv: "The crew was great. The soecial meal request was hadled well despite oversight."
Negativ: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Service is awesome. Food is great."
Negativ: "People with short connection are affected by the 15 to 25 minutes delay."

Positiv: "Crew was ok."
Negativ: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Negativ: "The plane was very hot"

Positiv: "Crew was fantastic."
Negativ: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Inflight was better than I expected. But needs upgrading air crafts."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Positiv: "MCR airport Mert & Greet parking was smooth and efficient."
Negativ: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Positiv: "NOTHING"
Negativ: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Negativ: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Good flight, arriving well on time."

Positiv: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Negativ: "Nothing to say"

Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Positiv: "Great food"
Negativ: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Positiv: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Negativ: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Positiv: "Norhing"
Negativ: "They have mabaged to lost my luggage"

Positiv: "Good service onboard, good food. On time."

Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Negativ: "Handgepäck konnte nicht untergebracht werden."

"Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines"

Positiv: "More leg room"
Negativ: "Space"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Nothing"
Negativ: "Everything"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Thé qualité officielle the images"

Negativ: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Positiv: "The whole crew is so kind"
Negativ: "Delta made my whole first flying experience the best."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Excelente aerolínea"

Positiv: "The crew was excellent."
Negativ: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Positiv: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Booked with my partner. Ended up sitting apart. Not good"

Positiv: "Air France personnel is always really helpful"
Negativ: "Food and comfort in short haul are not the best - but the flight is short..."

Positiv: "Everything! It was a wonderful experience."
Negativ: "Nothing"

Positiv: "Crew was very nice and the food was excellent."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Positiv: "Entertainment"

Positiv: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Negativ: "Not much legroom."

Negativ: "Old plane."

Positiv: "Food was good, crew was very professional and courteous. Flight was smooth."
Negativ: "Coach was cramped and the video system didn’t work very well"

Positiv: "Timely and smooth teansit."
Negativ: "Food has a way to go to be appetising."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Negativ: "Nothing to complain about."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "On time."
Negativ: "Did not seat together passengers, although booked and checked in at the same time."

Positiv: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Negativ: "I just expected better toilet bag for business but what was given out was just basic."

Positiv: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Positiv: "The staff was very nice and friendly"
Negativ: "One hour delay without any information on embarking and another hour in the plane before departure"

Positiv: "Nithing"
Negativ: "They were unfreindly and rude."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "I didn’t actually liked the entertainment"
Negativ: "I just didn’t enjoy the entrainment."

Positiv: "Service was great, flight was on time and I really enjoyed everything"
Negativ: "Little turbulence but overall it comes as usual so it was worth the flight"

Positiv: "The service"
Negativ: "Nothing"

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Positiv: "freundliche crew"

Positiv: "nette Crew"
Negativ: "sehr eng"

Positiv: "Pünktlich und sauber ,alles sehr übersichtlich"

Positiv: "Crew very helpful"
Negativ: "Punctuality"

Positiv: "Boarding ging zügig"
Negativ: "Keine Getränke und Snacks, unfreundliche Crew, Passagiere werden wie Luft behandelt."

Negativ: "Missed our connection because of problem w jetway"

Positiv: "Easy boarding, friendly crew, good food"
Negativ: "Nothing to report"

Negativ: "The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats."

Positiv: "Fast check in. Boarding orderly."
Negativ: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."

Positiv: "Passt scho"
Negativ: "Nix"

Positiv: "That the flight was on time."
Negativ: "not applicable."

Positiv: "Nette Besatzung"
Negativ: "Veraltete Bordunterhaltung, unbequeme Sitze"

Negativ: "ok when in Malaga I asked for wheelchair at Gatwick as I had pulled a muscle in my back and it was hard to walk got to Gatwick No wheelchair had to walk not very good"

Positiv: "The entertainment was good and the crew friendly"
Negativ: "My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor"

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Negativ: "Sauberkeit der Maschine. Essen war eine breiige Maße"

Negativ: "More staff needed at security clearance"

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "ALles sehr unkompliziert und koordiniert."

Positiv: "der Flug hatte 25 Minuten Verspätung, da verspätete Starterlaubnis, sonst war alles bestens"

Negativ: "Das Umsteigem"

Positiv: "Das Flugpersonal war hektisch beim Servieren. Das bezahlen nur mit Karte war anstrengend und zeitraubend. Eine Stewardess hat Ihre Schuhe nicht richtig.angehabt. Ein Fuß war außerhalb des Schuhs. Waren insgesamt nicht sehr charmant. Sollten sich ein Beispiel an Lufthansa nehmen. Die kassieren für einen Snack und was zu trinken nicht. LH ist besser"

Positiv: "Flug war i.O."
Negativ: "45 Minuten Verspätung beim Abflug und 30 Minuten Verspätung beim Aussteigen nach der Landung da keine Andockstelle in LHR frei war; massive Probleme bei der Verstauung des Handgepäcks."

Negativ: "Ungemütliche Sitze, keine Beinfreiheit, freie Sitzplatzwahl (auch ohne Extrabeinfreiheit) nur gegen 14 Eur Gebühr, kein Fenster in Sitzreihe (im Sitzplan nicht ersichtlich), Verspätung ohne offensichtliche Erklärung."

Negativ: "Meine Tochter (sie ist 16 Jahre alt) war die einzigste die auf standby gemacht worden ist. Obwohl sie minderjährig ist. Das ist eine Sauerei und das Personal haben NULL Empathie oder Sympathie gehabt."

Positiv: "Das Flugpersonal ist sehr nett und gut ausgebildet."
Negativ: "Preise für Getränke und Essen an Bord sehr teuer"

Negativ: "Verspätung mit Panik wegen der Anschlussflüge. Unangekündigter Wechsel des gates, d.h. doppelter Security-check mit doppelter Anstehzeit. Service gleich Null. Mal so ein gratis Wasser oder Kaffee kann doch nciht soooo teuer sein."

Positiv: "Das Kabinenpersonal war sehr zuvorkommend und das Bordessen war gut. Das Entertainment System war sehr umfangreich und man konnte selbst Live Sport sehen."
Negativ: "Der Sitzabstand in der Economy Klasse ist für Leute über 180cm grenzwertig, ab 190cm wird es unangenehm über lange Strecken"

Positiv: "- nettes Boardpersonal - außergewöhnliche Sicherheitshinweise - Preise für Essen/Getränke ok"
Negativ: "- Check in und Passkontrolle katastrophal - etwas Verspätung"

Negativ: "I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated."

Positiv: "alles lief ruhig ab, boarding problemlos, Personal sehr freundlich und hilfsbereit"

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Positiv: "Selection of movies and stewardes."

Positiv: "."

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Negativ: "Die Sitze in der Buisness Class waren Eco Sitze."

Positiv: "The food was ok for an airline and not expensive. Flight attendants were polite and fast to help you."
Negativ: "Flight was 1.5 hrs late so that was the only negative"

Positiv: "Crew was very attentive and food and drink good as on most flight to and from City Airport. Seats very comfortable compared to main fleet. City Flyer is still worth paying the extra which most flight by main fleet ex Heathrow or Gatwick are not."
Negativ: "Flight was delayed and boarding not great as we were kept waiting in a hot bus outside the aircraft for 15 minutes"

Negativ: "Da die App von British Airways nicht funktionierte wurde kein Boarding Pass generiert. Das Personal am Check in Schalter verweigerte darauf hin die manuelle Ausstellung eines Boarding Pars obwohl das Flugzeug noch im regulären Boardingprozess befindlich war"

Positiv: "einchecken extrem langsam, kein drop baggage Schalter - ich war vorher eingecheckt und musste trotzdem 30 min warten"
Negativ: "Was noch?"

Positiv: "Perfekter Service, super Landung"
Negativ: "Nichts auszusetzen"

Positiv: "Personal war freundlich und der Pilot hat einen super Job gemacht!"
Negativ: "Wir hatten 1h Verspätung wegen eines Reifenwechsels, da konnte aber die Airline nichts dafür. Gut, dass der Pilot den Mangel entdeckt hat."

Positiv: "Das Board Personal hat nicht viel mit mir gesprochen. Allerdings war der pilot gut Start und landung hab ich fast nicht gemerkt und er hat den verspäteten Start gut gemacht und ist pünktlich angekommen."
Negativ: "Essen? Hätte man zahlen müssen. Früher hätte man zumindest ein Wasser und a Mini pack Nüsse bekommen"

Positiv: "Pünktliche Landung, 23kg Grenze bei Handgepäck"
Negativ: "Handgepäck musste aufgegeben werden, Wenig Fußfreiraum"

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Negativ: "Flugverspätung"

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Negativ: "Most passengers had to pay for any food even water. No plugs at the seats."

Negativ: "Das boden personal war nicht nur super unfreundlich, und könnte keine Auskunft zur Ankunft in London geben. Wenn ein Flieger 1 Stunde später los fliegt kann er nicht 2 stunden später in London ankommen...aber Logik wollten die nicht hoeren"

Negativ: "Der Flug war um 1,5 Stunden verspätet (in der Zeit wäre man schon in London gewesen) und somit wurde es stressig für alle, die einen Anschlussflug kriegen musste, was bei einem darauffolgenden Langstreckenflug (der letzte des Tages) sehr unangenehm ist."

"pretzels are not “food”"

"The seats were shaped uncomfortably, I needed a blanket behind my back to not be slumped. The stewardess were friendly and exceptionally kind to my kids."

"Good travel"

Positiv: "Comfort and organized"
Negativ: "Entertainment, there was no tv"

Positiv: "Arrived safely."
Negativ: "Bumped from business to coach and given a lousy $300 voucher."

Positiv: "Crew good seat was better than than the last. Food really good"
Negativ: "Shorter fly time"

Positiv: "The entertainment options"
Negativ: "The crew barrels down the isle with the cart on am already cramped plane. LAX construction consistently causes ridiculous waits on the tarmac after landing. The deplaning process was super slow."

Positiv: "On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home"

Positiv: "Plane was nice and comfortable, enjoyed blanket and pillow. Cabin soft drink service was good."
Negativ: "Ok movie selection, more less R rated movies to choose from would be nice. Served snack literally 20 minutes before we landed, kinda silly."

Positiv: "Great crew! Comfortable seats!"
Negativ: "N/A"

Negativ: "kleines Frühstück für umsonst"

Negativ: "Seats are small but I understand why just dont like it."

Negativ: "Multiple delays with no updates."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "NO NO"
Negativ: "yes"

Negativ: "Not much room at all."

Positiv: "High level service"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Negativ: "People at the gate while boarding were quite rude."

Negativ: "The flight was booked. A lot of families were separated. It included family with the small children. Passengers were running around asking to change the seats. The entertainment system was very slow. The sound made cracking noises. The flight was over two hours late. In addition, we had to wait for our luggage over 40'. The luggage was wet."

Negativ: "that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston"

Positiv: "The food and the snack was pretty good"
Negativ: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Negativ: "Noting all was great"

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Negativ: "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."

Positiv: "The crew was nice and the plane was sparkling clean"
Negativ: "None"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Nothing"

Positiv: "Nice new video entertainment system was good as were electric outlets . Adjustable headrests good too. Crew fine..."
Negativ: "No food for 4+ hour flight . Seats incredibly cramped . Gee whiz ."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Negativ: "2 hour late departure. could not get there story strait on why the delay, finally they went with weather delay. steward reminded me of a bunch of people unhappy with there jobs. need to work on customer service"

Negativ: "Too cramped."

Positiv: "Not much"
Negativ: "Attitude of in flight crew terrible food"

Positiv: "NOTHING!"
Negativ: "American Airlines DISCRIMINATES especially against the elderly! The airlines took my family of 6 off the flight that I booked 6 months in advance, and I had no flight out of Munich, Germany. I do not know why. I called and had them put us back on the flight. I paid extra for seats so that we could all sit together. The seats were given to others and my family could not sit together. The American Airlines employees were not helpful at all! The agent, Rowna, lied to us that we would be sitting together. They will not reimburse me for paying extra for seats that I did not get. The porter that pushed my mother in the wheelchair was more helpful than any employee."

Positiv: "It was on time, crew members were great."
Negativ: "My video screen watching a movie froze the last couple of hours. Let the attendants know, nothing ever happened and reminded them a few times over the 2 hr period."

Negativ: "Plane had not been cleaned"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "great flight! THank You"

Positiv: "The fact that we got home without our luggage missing"
Negativ: "Flights were operated by American Airlines. The touch screens on the flights between Munich to Philadelphia. Apparently this was a known issue so I have no idea why the company didn't care to fix it. The food served was awful and tasteless. Not to mention that webjet once again made errors with out booking which the AA ground staff were nice enough to fix."

Negativ: "Missed it."

Positiv: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Negativ: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."

Positiv: "I liked the touch screen entertainment."
Negativ: "I am understanding during a flight delay- that's not in the crew's control. But when an employee swears up and down that there is NO chance our bags won't arrive with us and then is WRONG, that is bullshit. Also, I'm a 5'6 woman, and even I had knee pain from the tiny leg room. Imagine how my 6'2 partner felt."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Positiv: "Premium plus was a good deal with good seats and smaller, almost separate cabin. Food they served was okay."
Negativ: "The crew, from the moment we boarded, was terrible. One flight attendant was very rude to my wife, another was rude to me. Another backed a beverage cart right into my wife as she was retrieving her bag from an overhead bin. In comparison to the two other flights we were on recently, where the crew was helpful and pleasant, this crew was cranky and incompetent. Also in comparison to Austria Airlines, United's food and beverage service was stingy."

Negativ: "No room"

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Negativ: "Plane is cramped!"

Positiv: "Poor"

Positiv: "We appreciated the generous amounts of free red wine."
Negativ: "We were not notified by email for checkin. When I went to the Lufthansa site as directed, the confirmation code didn’t work. I called Lufthansa, and it wasn’t easy to find the phone number. My confirmation code had changed and I was told I had to go to the United site. Why wasn’t I informed?"

Positiv: "Very comfortable, lots of space between seats!"
Negativ: "Flying on United was surprisingly much better than our flight on Lufthansa"

Negativ: "The actual flight was fine. It was the delay, followed by what seemed changing info on when it was happening. Every 30 minutes it changed. Five minutes before the flight, the info board said it had been moved to 9:40pm and was changed from Gate 3 to Gate 30, a very long distance to get to. However t"

Negativ: "Pünktlich"

Negativ: "Get seated in a seat i paid extra 37$ for .very disappointed"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Positiv: "Entertainment was quite good"
Negativ: "The seats are quite uncomfortable for long travel"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "The seats were surprisingly comfortable."
Negativ: "Vegetarian selection of food could have been better."

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "Polaris seating is very roomy and comfortable"
Negativ: "No jet bridge for our flight. We had to be bused way across the airport and climb stairs to board, which made the whole boarding order meaningless. Surely this flight deserves a jet bridge from the actual terminal gate. Also, our bags did not come out in Houston and a United person told us there were no more coming, so we cleared customs and went to our next flight. This caused us to wait 1 hour in San Antonio for our bags to show up on the next Houston flight!"

Positiv: "Made a 50 minute connection (from Milano) flawlessly. We were going to SFO and the LAX connection was even closer, but United/Lufthansa helped those passengers with expedited transport. Impressive. In contrast, we missed a SFO-Frankfurt-Nairobi connection a few months ago due to VERY sloppily organized security clearance there (and no help from Lufthansa). Moral: Don't try for transfer times less than 2+ hours in Frankfurt when coming from the States no matter what United/Lufthansa says!"

Positiv: "Didn’t make this flight."
Negativ: "Didn’t make this flight."

Positiv: "Lufthansa did a great job in their customer service, their movie selection to include their technology available to each customer."
Negativ: "the Seat was uncomfortable after an 8-hour flight. I have taken many 14+ hour flights to distant locations so I was surprised how quickly their seats caused discomfort."

Positiv: "Flight was on time. Friendly crew."
Negativ: "It turned out that we were on stand by (without anyone telling us until the morning of the flight) and did not know if we were going to fly out. We could not select any seats at check in and only found out our seats a few hours before the flight. It was quite unpleasant and stressful as my husband and I were flying with our two children and faced a real possibility of not being able to sit together or getting bumped off a flight all together. It was a code shared flight between Lufthansa and United and each airline kept sending us to the other to get any answers or help. neither were helpful. It made it for an extremely frustrating experience."

Positiv: "Leider verspätet"

Positiv: "Unable to since they did not wait for several passengers."
Negativ: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Positiv: "It was good"
Negativ: "On this particular flight for some reason the crew served food before drinks."

Positiv: "Very nice flight. Comfortable as well. Courteous and attentive crew."
Negativ: "The food was awful if you didn't like curry or cheese (my husband and son didn't eat and it was a 9 hour flight). The landing was aborted after the wheels were on the ground. We came down way too fast and hard, and had to take off again and ascend very quickly. Circled an additional 25 mins before landing again."

Positiv: "New flight reservation took us directly from Newark to Phoenix."
Negativ: "This flight was totally cancelled. New reservation took us to Newark. Here the crowds were very long, baggage took over 20 min. to arrive, missed our connecting flight and had to wait 4 more hours for next flight. The flight out of Newark was held on the tarmac for 40 min."

Negativ: "Wait time for US specific security check Line was too long and slow"

Positiv: "The food and the attention of the crew was excellent I saw three movies in this long trip"
Negativ: "I am not happy with the service of the Counter in Munich. I had my seats reserved in march when I bought the tickets and the employee without my autorization, changed my seats and my wife and me traveled separed. The position in my seat 2D was terrible. Everybody walk in the aisle and touch me several times. It is better to travel to Europe in European Airlines."

Positiv: "Entertainment variety and selection. Food and Drink. Had the curry chicken, surprisingly good."
Negativ: "Not enough food & drink service. On an 11 hour flight went 4 hours without a visit from food/drink cart. On the flight from Houston to Munich the food was lousy but we got several more visits/opportunities for drinks."

Positiv: "We got home safely."
Negativ: "We couldn’t arrange seats in advance online; there was much confusion since it was a Lufthansa flight operated by United. There was no one from United to talk to at the Hamburg Airport, and multiple Lufthansa agents said they had no control over the United flights, and could not contact them either. We weren’t able to get food at the Munich airport because we had to go through a second passport control just before the gate, and there was no food. The automatic snack machine only took Euro coins and not bills or credit cards. Then the crew was a little snippy and unfriendly. Not a great experience overall."

Positiv: "The crew was amazing! thank you!"
Negativ: "The screens are outdated and don't respond properly to touch, old movies, old games, no live-news (available at other airlines - e.g. LH)."

Positiv: "United flight more seat room than LH international flight. Crew much friendlier and more accommodating."
Negativ: "NO ONE sent me the United check in info, so I did not have the flight number. I had to get help in Munich from Passport Control. LH flight from Koeln unfriendly LH crew."

Positiv: "Food was really good and I watched some great movies. I was happy to see that there is much more room on Int'l flights than domestic flights. The seats were comfy."
Negativ: "I was pulled out of line when trying to board at the gate for not having a 'stamp' on my boarding pass which would tell them I went through security (even though I had gone through three levels of security!) I was sent back to a gate that had no idea what I was talking about and I became frantic, as my son was about to board a flight that I could not. I finally found what was needed (after being sent through the line and patted down this time!) and I ran back to the gate to be the last person on the plane. It was nerve wracking to say the least. Also my son's video touch screen was not working properly. I realize that it is hard to keep these operating well, with all the use they get, but it was annoying as this happened on the flight over as well."

Negativ: "We waited in line to check baggage because it was Lufthansa and got to the front before finding out it was a united flight. No where did it say United check in. Just aggravating."

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Positiv: "The flight was actually with United not Lufthansa."
Negativ: "It was like they changed our Lufthansa flight to United. I was not able to get our seat until the last minute at the counter. Luckily the crew was good and helpful atherwise I could not even sit with my husband. My chair was broken so I had to sit very straight. The screen was very tiny like only half size of the one on Luthansa flight. The food was only so so as well but that was just my personal taste."

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Highly professional and exceptionally courteous service by the cabin crew. Professionally dressed. Organized and dilligent. Customer friendly. The way an airline owner and CEO would want to be represented to the paying customer by a frontline segment of his/her organization. Best UAL/Lufthansa experience ever for me."
Negativ: "The ‘third world’ arrival handling by IAD. Ragged transporters. No intercom service or effort whatsoever to advise pax of apparent problem at main terminal. Turned off transporter engine and left us on the tarmac breathing diminishing air in the module and wondering what was going on. Mobile passport service ‘not working’ at jam-packed immigration. Luggage retrieval frustrated by problems or incompetence and finally located at an undesignated conveyor area. No kudos to IAD. All kudos to Lufthansa/UAL. One Exception was my ‘by chance’ immigration agent who for the first time ever for me at IAD said “welcome home” as he waved me on."

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Staff were respectful Plane was warm enough Left on time Extended leg room seats were actually comfortable Not next to toilets"
Negativ: "Food was somewhat disappointing. Ordered a gluten free meal which somehow turned into a vegetarian meal - that was disappointing."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "The plane has business section seats that face both ways...some face the front of the plane as most seats do and some face the back of the plane which seems new. I had asked when I booked the flight and again when I checked in what direction out seats faced and was assured the seats faced forward. They do not. Out seats in row 9 faced the backend of the plane and were awful."

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "Boarding in Munich -- our flight came in 1/2 hour late into Munich. Although I believe that security questions/answers may be necessary in foreign countries, I believe that 5-6 minutes of questioning when a flight is already boarding is a bit much."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Nothing I like on that flight. Food was ok but cared little for when you make unscheduled stops due to pilot not following us regulations. Get stranded in DC over night no compensation for hotel just a horrible experience !"
Negativ: "Everything that went on on that flight ... Except the food being ok Stewardesses tried their best."

Negativ: "Confusion and lack of communication about the extra screening process in the airport right before boarding. No information provided ahead of time, to alert me to arrive at the boarding gate early for the extra screening. After I passed through the extra security screening at the gate in Munich, and then went to the counter to complete the extra passport check and security questions, I was asked to step aside and wait. No one told me why. I had to insist on an explanation to the airline staff, and realized there was a mistake - they thought I had not gone through the extra security screening before going to the passport check counter, but I had. This created extra stress and delay for me, as this took place when boarding had started. Respectfully, I suggest that staff is more communicative."