Finde günstige Flüge nach Lyon

Positiv: Service was very good

Positiv: Austrian... einfach sehr pünktlich!

Positiv: Pünktlich!

Positiv: Nice service easy flight

Negativ: Hot, ridiculously warm on the plane

Negativ: Was good flight overall, clean, friendly staff,

Negativ: Sehr unfreundliches Crewpersonal.

Positiv: Crew was friendly

Negativ: For budget airline they did pretty good

Negativ: No kids Magazine vor a little Toy for the Son.

Negativ: Beef main course overcooked and dry.

Positiv: Good movie selection. Attentive crew.

Negativ: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Positiv: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Negativ: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Positiv: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Negativ: Nothing comes to mind. Keep up the good work.

Positiv: Flight was on time.

Negativ: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Positiv: The socks offered in business were comfortable and nice looking. The red wine was good.

Negativ: The food was just average and the seat not too comfortable

Positiv: The crews were pretty great!

Negativ: The regulating of the temperature.

Negativ: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Positiv: There is a nothing to mention that was memorable or comfortable.

Negativ: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Negativ: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Positiv: How great everyone was and smooth sailing.

Negativ: Made sure the flight was not over booked.

Negativ: Very little legroom.

Positiv: Nichts

Negativ: Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen.

Negativ: Flight was delayed 40 minutes and arrived 2 hours later.

Positiv: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Negativ: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Positiv: The staff handled everything really well. Continuously being updated to the delay reasons.

Negativ: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Negativ: Terrible boarding after 2 hours.

Positiv: Nothing really

Negativ: Delaid for 1h way and back. Would have actually been better to go to Paris and take an other company back to Berlin. Made us wait in line for more than 30min because they call us way too early - as always. The plane was not even landed ! And they take the luggages because the plane is full (as if they couldn't plane). Just very poor service experience as always.

Positiv: Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!

Negativ: Delay due to strike

Positiv: The crew.

Negativ: The time between flights.

Negativ: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: Lost one of my luggages

Negativ: Late boarding

Negativ: Unexpected $100 baggage fee for second checked baggage

Negativ: The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!

Positiv: The crew

Negativ: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Positiv: Cops is always a good reason to flight

Negativ: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Positiv: Punctual

Negativ: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Negativ: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Negativ: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Negativ: Sehr unfreundliches Crewpersonal.

Positiv: Price. Efficiency

Negativ: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Negativ: There is no space for legs. The food quality is poor. No entertainment at all

Positiv: The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.

Negativ: Food could have been better

Positiv: The crew members were so sweet.

Negativ: Flight was late. I missed my connection.

Negativ: To arrive on time.

Positiv: The crew was kind, the flight was on time and alll in all was just as expected.

Negativ: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Positiv: KLM STAFF WERE VERY PROFESSIONAL

Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Positiv: Decent price for economy comfort seat, 4A.

Negativ: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Positiv: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Negativ: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Positiv: Staff was very good

Negativ: Plane was very warm

Positiv: It was an uneventful flight. The entertainment system worked well and food was good.

Negativ: The lights kept coming on every few minutes making sleep nearly impossible.

Negativ: Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!

Positiv: Cops is always a good reason to flight

Negativ: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Positiv: The crew was OK, but nothing special.

Negativ: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Positiv: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Positiv: Good selection of movies.

Negativ: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.