Finde günstige Flüge nach Sarasota

Positiv: "The crew was very friendly."
Negativ: "Seats can get better."

Positiv: "Flight"
Negativ: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Positiv: "Empty plane."
Negativ: "Service very reactive, particularly with so few passengers."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Everything was great, as the flight wasn't full, so we could relax"

Positiv: "Crew etc excellent"
Negativ: "In flight WiFi expensive and not reliable"

Negativ: "Food was atrocious!"

Positiv: "Nothing"
Negativ: "Food was terrible. It’s worse among the airlines."

Negativ: "Very uncomfortable seats in business class, almost no recline."

Positiv: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Negativ: "Please include Nigerian and Ghana movies"

Positiv: "Very efficient and comfortable flight."
Negativ: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Positiv: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Negativ: "Hot food was luke warm, portions skimpy."

Positiv: "Crew was good! Food was good! Boarding was on time !"
Negativ: "Economy comfort could be better."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Negativ: "We requested the wheelchair but it wasn’t provided"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Negativ: "3,5h verspätet"

Negativ: "Entertainment for a 4 hr flight was terrible"

Positiv: "Everything is fantastic from the stuff, food and a lot of leg room."
Negativ: "Nothing"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Positiv: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Negativ: "The wedsite for Qatar could use some work."

Positiv: "The plane was very new and wasn’t crowded."
Negativ: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Positiv: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Negativ: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Staff was great"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Great service"
Negativ: "Food was average"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Negativ: "Everything !!!"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Negativ: "Everything"

Positiv: "Food, entertainment options, comfortable seats, warm blankets"
Negativ: "My volume did not work well on the entertainment system."

Positiv: "Good leg room. Food was best airline food I've ever had....... By far"
Negativ: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Positiv: "QA is really a five starts company , and I enjoy the trip always with qatar airways"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "All around a great experience."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Negativ: "The trays of water could come around more frequently"

Negativ: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Positiv: "People were friendly. Flight was comfortable."
Negativ: "Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months."

Positiv: "Always helpful cabin staff and very efficient"
Negativ: "Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )"

Positiv: "Seats comfortable. Food was good."

Positiv: "The crew looked after us well"
Negativ: "It was all good"

Positiv: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Negativ: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."

Positiv: "Nice crew"
Negativ: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."

Positiv: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Negativ: "No. Keep up the good work!"

Negativ: "Wenigstens Wasser ausgeben ohne zusätzliche Kosten"

Negativ: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Positiv: "The crew on Virgin Atlantic was superb!"

Negativ: "Nothing"

Positiv: "I liked the movies"
Negativ: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Positiv: "The crew was maybe average, that was still the best point."
Negativ: "Extremely tight space. The food was almost inedible. Awful."

Positiv: "Top crew very friendly and professional"
Negativ: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Positiv: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Negativ: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Positiv: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Positiv: "Nobody are better hosts than the British. Great service, lovely people."

Positiv: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Negativ: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Positiv: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Negativ: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Positiv: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Negativ: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."

Negativ: "No flight"

Positiv: "Service, meals, friendly and attentive FAs"

Positiv: "Nothing"
Negativ: "Everything incl customer service at the airport"

Positiv: "Complimentary newspaper Food service"
Negativ: "Overhead reading light"

Negativ: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Negativ: "Flight was cancelled ."

Positiv: "good plane and timing"
Negativ: "meal was not served according to the request and no sound support from the staff"

Positiv: "The crew were very friendly and attentive through out flight."

Positiv: "in flight experience is above average"
Negativ: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Positiv: "Very polite and helpful staff."

Positiv: "Efficient, friendly, on-time!"

Negativ: "Food was terrible"

Positiv: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Negativ: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"

Positiv: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Positiv: "We paid extra for more legroom and it was totally worth it."
Negativ: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Positiv: "The Business - was The Business! Loved it."

Positiv: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Negativ: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Positiv: "Safe flight, good crew"
Negativ: "Food quality was poor."

Positiv: "Nothing because I was given a middle seat"
Negativ: "6'4 and I get a middle seat.."

Positiv: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Negativ: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Positiv: "Nothing"
Negativ: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Negativ: "Everyone was delightful during the entire flight."

Positiv: "The flight from Sydney to LA was enjoyable"
Negativ: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."

Positiv: "Non stop"
Negativ: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Positiv: "Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done"

Positiv: "Excellent service. It should be the benchmark for the airline industry."

Positiv: "Very happy with everything"
Negativ: "Air conditioning"

Positiv: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Negativ: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."

Positiv: "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."

Positiv: "Great food/service/options, nice crew, on-time/early"
Negativ: "Entertainment system is quite aged, but selections were OK"

Positiv: "Crew was kind and helpful. Very clean and made sure we were able to sanitize and keep our area safe."

Positiv: "Good! No complaints, no suggestions."

Positiv: "See previous comments"
Negativ: "See previous comments"

Positiv: "Crew very helpful and accommodating."
Negativ: "The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances."

Negativ: "My first flight (leaving very early in the morning from Burlington VT was delayed several hours because a ground crew member forgot to put the heater on the plane the night before. Because of this delay I missed my connection and instead of arriving in San Fran at 10am, I arrived at 6pm and missed the whole first day of my trip and was exhausted cause I got up at 3am to get to the airport to a frozen plane that was not ready to fly for a few hours during which I could’ve stayed in bed."

Positiv: "Very nice, pleasant crew."
Negativ: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."

Positiv: "The check in process was smooth and the flight crew were pleasant"
Negativ: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Positiv: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Negativ: "Boarding process was bit disorganized."

Positiv: "Nothing"
Negativ: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Seats did not match seat map"

Positiv: "Full flight, nightmare. No comfort at all. Never again."
Negativ: "Comfort on board."

Positiv: "Didn’t like security. They were rude"
Negativ: "Security"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Negativ: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"

Negativ: "There was a dog barking the entire time that disturbed everyone."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Positiv: "Crew trying their best to keep passengers happy. Arrival on time."
Negativ: "Incredibly bad, mostly unhealthy, overprocessed food. Glad I brought my own. Very narrow seats. No opportunity to upgrade to economy plus. One day you will have casualties from minimizing further and further the seating space until even normal- sized people collapse from lack of blood circulation. (On my outbound flight from Atlanta to D' dorf an oversized seat neighbor literally flowed partly into my seat, making matters worse.) A major concern: stewardesses support the general fashion of darkening the cabin in the interest of movie watchers and general quiet. What about my right to daylight, especially during a day flight from D' dorf to Atlanta? It's helpful against jetlag. 11 hours in a darkened pipe followed by arrival at night time are unhealthy. The film program is not intetesting enough to justify this decision."

Positiv: "See Below.. Inflight WiFi Entertainment Options"
Negativ: "Flight was delayed hour due to missing crew. Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. Grumpy flight attendant. All Carryons taken. Ran out of snacks and beverage service."

Positiv: "Entertainment on board"
Negativ: "No service, very hard landing - many screams"

Positiv: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Negativ: "Snacks"

Positiv: "The great job the crew preformed."
Negativ: "older plane - seats were not comfortable."

Negativ: "Touch screen monitor was unable to register touch, so no entertainment available."

Positiv: "Everything"

Positiv: "Friendly greeting and goodbye.goog entertainment."
Negativ: "Too hot, attendant did not know plane."

Positiv: "All was good."
Negativ: "Screen went out after an announcement. I told the attendant but lost the screen for the rest of the flight. Slow to load and unload."

Positiv: "Newer plane. Friendly crew. Landed safely and on time."

Positiv: "On time"
Negativ: "Small air craft"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"

Positiv: "Seats were spacious"
Negativ: "No entertainment, snacks were bad and plane was old."

Positiv: "We got home"
Negativ: "Delayed. 1 hour delay they said. Gate change from d41 to d6. Went to grab some food during delay and then they started boarding about 950 and we were last call to board. Once on board they then had to fuel the plane and get it ready for flight that was another twenty minutes Finally in the air about 1045 Frustrating. I don’t know why we boarded with plane not ready to fly"

Positiv: "Big bathrooms, friendly staff, free eyemaks"

Positiv: "Movie selection"
Negativ: "I used the call button for the attendant and no one came for a long time"

Positiv: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Negativ: "Confusion over my boarding pass at the Delta terminal in Detroit."

Positiv: "Ditto!"
Negativ: "Horribly uncomfortable on plane! Need more room!"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Flight attendants were really kind"
Negativ: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"

Positiv: "Cabin crew and captain were great."
Negativ: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."

Positiv: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Negativ: "Seats are getting too crowded!"

Positiv: "Crew very cheerful and friendly"
Negativ: "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."

Positiv: "The most humorous and professional flight attendants that I can remember on any flight. The ladies were friendly and efficient, but th male attendants were the same, but quite humorous! And at ten o'clock at night, after a long day, that made the flight relaxing and "fun.""
Negativ: "Nothing, great ride!"

Negativ: "I was not able to use this flight from Dallas because of the Hurricane Irma's impending closure of Sarasota. So I had to purchase a one way, First Class ticket from Dallas to Tampa so that I could get home before the hurricane hit. However, the flight from Dallas to Tampa via Atlanta was excellent in all the above. Now, I have to figure out how to get credit for the unused portion of the DFW-ATL-SRQ! Any suggestions? FR. JOE CONNOLLY"

Negativ: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Positiv: "Everything perfect and arrive to destination on perfect time."
Negativ: "All positive."

Positiv: "Impressive service... amazing crew, very friendly and professional"

Positiv: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Positiv: "The crews were pretty great!"
Negativ: "The regulating of the temperature."

Negativ: "Boarding was crazy. Could not everyone in the gate area."

Positiv: "Flight arrived on time"
Negativ: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Negativ: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Negativ: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Travelled business class and was ace experience"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Very professional"
Negativ: "Lost luggage"

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "the drinks"
Negativ: "seat reservation. having to pay for luggage...."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Nice aircraft"
Negativ: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Positiv: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Negativ: "The earphones could have worked!"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Friendly staff"
Negativ: "Security check at gate; No priority"

Positiv: "The crew were amazing and the flight was very smooth."
Negativ: "Keep up the good work"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Negativ: "old screens and entertainment system leg room to small"

Negativ: "Nothing special"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Positiv: "Great food"
Negativ: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Positiv: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Negativ: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Positiv: "Good service onboard, good food. On time."

Positiv: "Fabulous trip with friendly, helpful staff"
Negativ: "Nothing"

Positiv: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Negativ: "Flight departing late."

Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The food service was good and the flight attendants were friendly."
Negativ: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Positiv: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Negativ: "N/A"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Great and friendly crew"
Negativ: "In-flight system had some problems and seats seemed a bit uncomfortable"

Positiv: "The sear was messy they didn't clean it it was full of pieces of bread."
Negativ: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Negativ: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Despite being a short flight, they gave food"
Negativ: "Nothing. All ok"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Negativ: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Positiv: "NA"
Negativ: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Crew great."

Positiv: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Excelente aerolínea"

Positiv: "Friendly attendants, entertainment variety"
Negativ: "Comfort, food could have been better."

Positiv: "Crew and food were great."
Negativ: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Positiv: "The staff were very helpful and professional."
Negativ: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Negativ: "Verspätung"

Negativ: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Positiv: "Service and crew are great"
Negativ: "Seats"

Positiv: "The Air France service was ok. Got me to my destination on time and alive."
Negativ: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Negativ: "Engine noise in the cabin is loud."

Positiv: "Flight crew, pilot,food and entertainment options were great"
Negativ: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Positiv: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Negativ: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "I didn’t have time to make it through customs. Missed my flight"

Positiv: "Everything was fine"

Positiv: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Positiv: "Food, service, comfort"

Positiv: "The free glass of red wine when the plane finally took off."
Negativ: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Positiv: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Negativ: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Positiv: "Food was Fantastic, Air France the Best on Air."

Positiv: "The noise-canceling headset is good."
Negativ: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Positiv: "Flight was smooth"
Negativ: "Food"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Easy, fast, comfortable, no hassles"

Positiv: "The airplane have great entertainment system. The cabin crew are very nice."