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Negativ: Info system is not that easy to navigate So hard to find a movie

Positiv: reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand.

Negativ: flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight.

Positiv: The staff were very attentive and polite at all times!

Positiv: The Cabin Crew is pleasant when you are boarding the plane

Negativ: If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays.

Positiv: Crew was ok.

Negativ: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Negativ: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Positiv: the drinks

Negativ: seat reservation. having to pay for luggage....

Positiv: Nice attention and good food. Plane and seats are confortable

Positiv: Everything was fantastic!

Negativ: We left about a half hour late, but made up some of the time in the air.

Negativ: Arrival at Terminal 3 at Perth Airport was a real disappointment. It took more than an hour to get through passport control and customs. Woefully understaffed and exhausting after flying from Heathrow and arriving at 11.45pm. Makes me think twice about flying qantas into Perth

Positiv: The crew was amazing. The food delicious snd the chairs comfortable.

Negativ: Didn’t receive my luggage.

Positiv: Extremely rude.

Negativ: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Negativ: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Negativ: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Positiv: MinimumService！

Negativ: MinimumService！

Negativ: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Positiv: Price

Negativ: Everything but the price. Worst customer service ever!!!

Positiv: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Positiv: MinimumService！

Negativ: MinimumService！

Negativ: Wifi didn't work

Negativ: None.

Positiv: Crew were very good and good aircraft

Negativ: The business lounge is poor at Pudong and so is the food.

Negativ: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.

Positiv: crew wasn't friendly, seats are very narrow and uncomfortable

Negativ: FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Positiv: crew onboard and food/entertaiment.

Negativ: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Positiv: The economy seat was surprisingly comfortable

Positiv: Crew was courteous and professional. Food was okay. Movie selection really good.

Negativ: Wider seats and more leg room.

Positiv: Wonderful seat in first class. Good crew. On time departure and early arrival.

Negativ: The food was skimpy and not interesting.

Positiv: Crew were very good and good aircraft

Negativ: The business lounge is poor at Pudong and so is the food.

Negativ: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Positiv: the flight attendants take a step forward to offer assistance. Very friendly throughout the trip. Seats are slightly roomy than Air Canada planes. Plane has wifi included.

Negativ: Crew could have been more pleasant

Negativ: Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!

Positiv: Very uncomfortable

Negativ: More cushion

Negativ: Free wifi

Positiv: Food are excellent. Legroom is good for a budget airlines. Crew are nice

Positiv: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight

Negativ: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person

Positiv: Singapore to Hanoi flight.

Negativ: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.

Negativ: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Positiv: Seats were super comfortable and on time arrival.

Negativ: Food servings timings, were not matched with the New York time zone.

Negativ: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Positiv: Crew, food and beverage

Negativ: Wifi

Positiv: The cabin crew were excellent

Negativ: Smaller que in Abu Dhabi at security

Positiv: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Negativ: Food could be better.

Positiv: Crew were very good and good aircraft

Negativ: The business lounge is poor at Pudong and so is the food.

Positiv: The crew was very friendly, the plane was clean, the food was ok. The portions were great but the food selection was very ethnic and not neutral. The set was not y’all friendly. Couldn’t sleep all 14 hrs.

Negativ: Seat tailored to accommodate a taller customer. 6.2 Nanjing Airport was terrible (customs) more Shanghai connection.

Positiv: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.

Negativ: it could be better if my connecting flight waited for me

Negativ: Mostly good.

Positiv: We got to our destination

Negativ: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.

Positiv: Nice plane, good food

Negativ: Noncomplaints

Positiv: Crew was great and friendly. Seats were fairly comfortable.

Negativ: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.

Positiv: Good crew

Negativ: Service could have been better

Negativ: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Positiv: Seats were comfortable.

Negativ: Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!

Positiv: Crew and food

Negativ: Entertainment

Positiv: In flight crew were very nice and helpful

Negativ: More snack option

Positiv: Tickets were super cheap.

Negativ: Transfer at Nanjing is horrible. There is no transfer hall so connecting passengers have their passports confiscated and are locked in a room like criminals for HOURS. People were crying, others did not understand what was happening and they were panicking. It was a truly awful experience!

Negativ: No WiFi at all

Positiv: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Negativ: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.