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Flugdaten: Deutschland nach Toronto

Ankunft in Toronto
Abflug von Deutschland
Flugpreis 293 €
Fluggesellschaften WOW air, Ukraine Intl Air, Icelandair, Brussels Airlines, Lufthansa, KLM, Air Canada, Air France, SWISS

Die besten Tipps, um günstige Flüge nach Toronto zu finden

Du bist auf der Suche nach einem günstigen Flug nach Toronto? 25 % unserer Nutzer haben Flüge nach Toronto für maximal 377 € ab Berlin, 408 € ab Frankfurt am Main, 581 € ab München gebucht.
Buche deinen Flug mindestens 4 Wochen vor dem geplanten Abflug, um dir einen guten Preis zu sichern.
Die Hochsaison ist im Juni, Juli und August. Der günstigste Reisemonat für Flüge nach Toronto ist Mai.
Gib deinen bevorzugten Abflughafen und deine Reisedaten in die Suchmaske ein und sieh dir die aktuellen Angebote für Flüge nach Toronto an.
Toronto besitzt gleich zwei Flughäfen, wobei internationale Flüge nach Toronto am Pearson Flughafen abgefertigt werden. Dieser ist nach dem Flughafen Vancouver der größte des Landes und ist zugleich Reiseziel für Flieger von mehr als 70 Fluggesellschaften aus aller Welt.
Der City Flughafen wiederrum ist lediglich für Inlandsflüge zuständig und befindet sich auf der westlichen Insel der Toronto Islands. Für einen Transfer auf das Festland sind eine Pendelfähre und der 2015 eröffnete Fußgängertunnel zuständig.
Die kanadische Fluggesellschaft Porter Airlines hat ihre Basis auf dem City Flughafen in Toronto. Von dort aus bieten sie Reisen zu allen größeren Flughäfen des Landes sowie der USA an. Darunter fallen u.a. Chicago-Midway, Newark oder Ottawa.

FAQ - Flugbuchungen nach Toronto

Wie lange dauert der Flug nach Toronto?

Flüge ab München 8:21 Std.

Wie viel kostet der günstigste Flug nach Toronto?

Das günstigste Ticket nach Toronto ab Deutschland lag in den vergangenen 72 Stunden bei 293 € für einen Hin- und Rückflug für die Strecke von Berlin nach Toronto. Die beliebteste Strecke ist Frankfurt am Main nach Toronto. Das in den letzten 72 Stunden gefundene Ticket für diese Strecke lag bei 400 € für einen Hin- und Rückflug.

Welche Airline fliegt nach Toronto?

Air Canada, Lufthansa und United fliegen in der Regel am häufigsten von Deutschland nach Toronto. Ausgangspunkt für die beliebteste Strecke ist Frankfurt am Main. Air Canada, Lufthansa und Austrian Airlines fliegen diese Strecke am häufigsten

Welcher Flughafen in Toronto liegt in der Nähe des Stadtzentrums von Toronto?

Toronto ist an 2 große Flughäfen angebunden. Toronto Island (3 Kilometer) ist vom Stadtzentrum aus der nächstgelegene Flughafen Toronto Pearson ist 19 Kilometer vom Stadtzentrum entfernt. Auf Karte anzeigen.

Über welche Verkehrsanbindungen verfügt der Pearson Flughafen?

Direkt an der östlichen Seite des Flughafens befindet sich das Straßennetz, das sowohl Privatfahrzeugen wie auch Shuttleservices und Bussen die Zufahrt ermöglicht. Weiterhin verbindet seit 2015 der Union Pearson Express den Flughafen mit dem Hauptbahnhof der Stadt. Innerhalb von 25 Minuten gelangst du so bequem und komfortabel in die Innenstadt, ohne unnötige Zeit in lästigen Verkehrsstaus verbringen zu müssen.

Welche Fluglinie bietet von Deutschland aus die meisten Flüge nach Toronto an?

Der Flughafen Pearson in Toronto dient der Fluggesellschaft Air Canada als wesentliches Drehkreuz. Aus diesem Grund bietet sie auch die meisten Flüge nach Toronto an. Beispielsweise ist ein Flug von Düsseldorf nach Toronto mit Air Canada bereits günstig buchbar. Weitere Abflughäfen sind u.a. Frankfurt am Main, Hamburg und München.

Womit lässt sich die Zeit am Flughafen Pearson verbringen?

Am Flughafen in Toronto erwarten dich zahlreiche Cafés, Restaurants und Läden, in denen du dich stärken oder noch den ein oder anderen Einkauf erledigen kannst. Selbstverständlich dürfen die obligatorischen Duty-Free Shops ebenfalls nicht fehlen. Darüber hinaus erhältst du im Flughafenmuseum und der Galerie interessante Informationen zur Historie des Flughafens.

Buche günstige Tickets nach Toronto

(Hin&Zurück)
Flughäfen
Abflughafen
Düsseldorf
381 €
Nur
381 €
Berlin
293 €
Nur
293 €
343 €
Nur
343 €
Stuttgart
382 €
Nur
382 €
Frankfurt am Main
305 €
Nur
305 €
Hamburg
379 €
Nur
379 €
Dortmund
346 €
Nur
346 €
München
300 €
Nur
300 €
Reiseziel
Toronto
293 €
Nur
293 €
382 €
Nur
382 €
Do. 6. Dez.
SXF
Berlin Schönefeld
YYZ
Toronto Pearson Intl
10:55 Std.
Di. 11. Dez.
YYZ
Toronto Pearson Intl
SXF
Berlin Schönefeld
10:50 Std.
293 €
Trip: 6 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.495 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,1
Verpflegung
4,7
SXF
KEF
Gut 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Gut 6,3

Seats are too small

SFO
KEF
Mäßig 2,0

Didn't take the flight. Wasn't allowed to cancel.

BOS
KEF
Mäßig 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mäßig 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Di. 15. Jan.
MUC
Munich Franz Josef Strauss
YYZ
Toronto Pearson Intl
30:15 Std.
Mi. 23. Jan.
YYZ
Toronto Pearson Intl
MUC
Munich Franz Josef Strauss
30:00 Std.
300 €
Trip: 9 Tage
Gesamtbewertung: 6,1 Gut
Basierend auf 2.885 Bewertungen
Gesamt
6,3
Boarding
6,5
Komfort
6,1
Besatzung
7,0
Entertainment
5,1
Verpflegung
5,5
KIV
KBP
Hervorragend 8,0

Old plane

CAI
KBP
Mäßig 2,0

Nothing actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

KBP
VNO
Gut 6,0

Price

Pretty much everything esle

FRA
KBP
Okay 5,6

Crew was nice

We were about 25 minutes late taking off. Minimum legg space. Very uncomfortable.

KBP
CDG
Mäßig 2,0

Nothing Actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Di. 27. Nov.
TXL
Berlin Tegel
YYZ
Toronto Pearson Intl
11:15 Std.
Do. 6. Dez.
YYZ
Toronto Pearson Intl
TXL
Berlin Tegel
10:35 Std.
343 €
Trip: 10 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 7.796 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
FRA
KEF
Hervorragend 9,0

the crew , the flight was smooth, on time , easy to board

that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all

AMS
KEF
Hervorragend 9,0

crew

two flights arrived late by over 45 minutes. could have made up time but saved gas instead. had connecting flight that i almost missed.

SEA
KEF
Okay 5,0

Flight was delayed 1.5 hours due to an unexplained "maintenance issue." A friend of mine who had paid extra to get an exit row with extra leg room was inexplicably moved to a normal seat, and was only upgraded when she complained. I was moved from a window seat to an exit row without explanation, unfortunately, this was an exit row where a life raft was attached to the door, leaving me even less leg room than a normal seat would have.

FRA
KEF
Hervorragend 8,0

Crew, comfort, entertainment were great

Customer service strictly online, confusing, doesn’t always work

EWR
KEF
Okay 5,6

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

Di. 13. Nov.
DTM
Dortmund
YYZ
Toronto Pearson Intl
30:40 Std.
Di. 20. Nov.
YYZ
Toronto Pearson Intl
DTM
Dortmund
10:35 Std.
346 €
Trip: 8 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Mi. 7. Nov.
MUC
Munich Franz Josef Strauss
YYZ
Toronto Pearson Intl
50:17 Std.
Sa. 10. Nov.
YYZ
Toronto Pearson Intl
MUC
Munich Franz Josef Strauss
39:15 Std.
366 €
Trip: 4 Tage
Gesamtbewertung: 6,9 Gut
Basierend auf 1.870 Bewertungen
Gesamt
7,1
Boarding
7,1
Komfort
7,0
Besatzung
7,6
Entertainment
6,4
Verpflegung
6,4
JFK
BRU
Gut 6,6

Attentive helpful and cheerful staff: on time

Food

BRU
MAD
Mäßig 3,3

The bags took over 45 minutes to be delivered

BRU
IAD
Hervorragend 9,0

extra taxi in DC

BRU
VCE
Mäßig 3,0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

ZAG
BRU
Gut 6,0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

Mo. 4. Feb.
FRA
Frankfurt
YYZ
Toronto Pearson Intl
11:50 Std.
Mo. 11. Feb.
YYZ
Toronto Pearson Intl
FRA
Frankfurt
7:30 Std.
378 €
Trip: 8 Tage
Gesamtbewertung: 7,6 Gut
Basierend auf 78 Bewertungen
Gesamt
8,1
Boarding
8,1
Komfort
7,9
Besatzung
8,5
Entertainment
7,7
Verpflegung
7,7
FRA
YYZ
Hervorragend 10,0

I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!

Nothing

FRA
YYZ
Hervorragend 10,0

Everything!

Nothing!

FRA
YYZ
Gut 6,6

That there was a flight from Toronto to Minneapolis.

It was really cramped and small. The gate was far away from everything and cold.

FRA
YYZ
Okay 5,6

Food quality was good, and movies had a great selection. Boarding went quickly.

We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear.

FRA
YYZ
Okay 5,0

It took too long to drop by luggage. Some of the crew wasn't friendly.

Do. 8. Nov.
HAM
Hamburg
YYZ
Toronto Pearson Intl
11:20 Std.
Mi. 14. Nov.
YYZ
Toronto Pearson Intl
HAM
Hamburg
16:20 Std.
379 €
Trip: 7 Tage
Gesamtbewertung: 7,7 Gut
Basierend auf 2.268 Bewertungen
Gesamt
8,0
Boarding
8,0
Komfort
7,7
Besatzung
8,4
Entertainment
7,1
Verpflegung
7,4
YEG
AMS
Hervorragend 10,0

Everything excellent. Comfortable seats in business.

AMS
IAD
Hervorragend 8,6

Food and staff behaviour

Entertainment

KBP
AMS
Hervorragend 10,0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

AMS
SLC
Hervorragend 10,0

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

MSP
AMS
Mäßig 2,3

Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.

That it didn’t happen.

Mo. 29. Okt.
FRA
Frankfurt
YTZ
Toronto Island
10:35 Std.
Mo. 12. Nov.
YTZ
Toronto Island
FRA
Frankfurt
12:10 Std.
382 €
Trip: 15 Tage
Gesamtbewertung: 7,1 Gut
Basierend auf 23.024 Bewertungen
Gesamt
7,2
Boarding
7,4
Komfort
7,0
Besatzung
7,7
Entertainment
6,9
Verpflegung
6,5
YYZ
IAH
Hervorragend 8,0

Great

YUL
MRS
Okay 4,3

Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available.

HKG
YVR
Gut 6,0

A lot of empty seats so room for sleeping and good choice of movies.

No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home.

LGA
YYZ
Gut 6,0

The flight was on time. The plane was clean. The temperature in the plan was good.

It was a little more turbulent than I expected.

BNE
YVR
Gut 6,3

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

Mo. 5. Nov.
STR
Stuttgart Echterdingen
YYZ
Toronto Pearson Intl
11:40 Std.
Mo. 12. Nov.
YYZ
Toronto Pearson Intl
STR
Stuttgart Echterdingen
12:30 Std.
385 €
Trip: 8 Tage
Gesamtbewertung: 7,4 Gut
Basierend auf 2.771 Bewertungen
Gesamt
7,6
Boarding
7,7
Komfort
7,3
Besatzung
8,2
Entertainment
6,8
Verpflegung
7,1
CDG
ATL
Gut 6,0

Everything except the seat. Service ("would you care for a drink/beverage?") could be better.

I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again.

DTW
CDG
Hervorragend 8,0

Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned.

Slight issue with headphone connection, was not the only passenger.

CDG
MAN
Gut 7,0

Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow.

CDG
CAN
Okay 5,3

I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare

DTW
CDG
Okay 5,3

Onboard crew was friendly. Dinner was good

Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight

Di. 25. Dez.
TXL
Berlin Tegel
YYZ
Toronto Pearson Intl
21:40 Std.
Di. 1. Jan.
YYZ
Toronto Pearson Intl
TXL
Berlin Tegel
17:45 Std.
421 €
Trip: 8 Tage
8,1HervorragendBewertungen anzeigen
Gesamtbewertung: 8,1 Hervorragend
Basierend auf 7.138 Bewertungen
Gesamt
8,3
Boarding
8,3
Komfort
7,9
Besatzung
8,7
Entertainment
7,8
Verpflegung
8,0
LAX
ZRH
Gut 6,3

Steward Very pleasant, helpful and accomodating.

No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information.

AMS
ZRH
Okay 4,3

Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible.

ZRH
BOS
Hervorragend 10,0

Everything

ZRH
FCO
Hervorragend 8,6

There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face.

ZRH
DEL
Okay 5,0

Nothing!

Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything.

So. 2. Dez.
FRA
Frankfurt
YYZ
Toronto Pearson Intl
11:00 Std.
Mo. 3. Dez.
YYZ
Toronto Pearson Intl
FRA
Frankfurt
10:45 Std.
305 €
Trip: 2 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.495 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,1
Verpflegung
4,7
DUB
KEF
Mäßig 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Gut 6,3

Seats are too small

KEF
BCN
Mäßig 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Mäßig 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Mäßig 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Do. 15. Nov.
FRA
Frankfurt
YYZ
Toronto Pearson Intl
11:00 Std.
Fr. 30. Nov.
YYZ
Toronto Pearson Intl
FRA
Frankfurt
10:45 Std.
306 €
Trip: 16 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.495 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,1
Verpflegung
4,7
YYZ
KEF
Hervorragend 8,0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Gut 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mäßig 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SFO
KEF
Mäßig 2,0

Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Gut 6,3

Seats are too small

Mi. 21. Nov.
TXL
Berlin Tegel
YYZ
Toronto Pearson Intl
11:15 Std.
Sa. 1. Dez.
YYZ
Toronto Pearson Intl
TXL
Berlin Tegel
10:35 Std.
344 €
Trip: 11 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 7.796 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
KEF
SEA
Hervorragend 8,0

crew

late flight that could have been avoided

KEF
MCI
Hervorragend 9,6

Very nice flight attendants. Drink service was good. Direct flight left a bit late from Reykjavik, but still arrived earlier than scheduled. Good in-flight entertainment, but didn't remember to bring headphones with me.

Would like some included food service, but I paid a lower price for Economy with that knowledge. I bought a sandwich at the airport which worked out fine.

KEF
BOS
Hervorragend 8,0

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

FRA
KEF
Hervorragend 8,0

Crew, comfort, entertainment were great

Customer service strictly online, confusing, doesn’t always work

KEF
IAD
Gut 7,0

Crew, comfort, entertainment were great

Gate area was a chaotic mess running behind schedule. Seat assignment was lost and had to have agent reassign. Could never get online system to explain baggage policies clearly. Could not prepay baggage after I discerned the policy.

Di. 4. Dez.
TXL
Berlin Tegel
YYZ
Toronto Pearson Intl
27:50 Std.
So. 9. Dez.
YYZ
Toronto Pearson Intl
TXL
Berlin Tegel
41:45 Std.
346 €
Trip: 6 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Do. 6. Dez.
SXF
Berlin Schönefeld
YYZ
Toronto Pearson Intl
10:55 Std.
So. 9. Dez.
YYZ
Toronto Pearson Intl
SXF
Berlin Schönefeld
10:50 Std.
311 €
Trip: 4 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.495 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,1
Verpflegung
4,7
YYZ
KEF
Hervorragend 8,0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
CPH
Okay 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Gut 6,3

Seats are too small

SXF
KEF
Gut 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SFO
KEF
Mäßig 2,0

Didn't take the flight. Wasn't allowed to cancel.

Mo. 26. Nov.
DUS
Düsseldorf Duesseldorf International
YYZ
Toronto Pearson Intl
11:10 Std.
Di. 4. Dez.
YYZ
Toronto Pearson Intl
DUS
Düsseldorf Duesseldorf International
17:50 Std.
381 €
Trip: 9 Tage
8,0HervorragendBewertungen anzeigen
Gesamtbewertung: 8,0 Hervorragend
Basierend auf 23.066 Bewertungen
Gesamt
8,1
Boarding
8,1
Komfort
7,9
Besatzung
8,5
Entertainment
7,7
Verpflegung
7,7
FCO
IAD
Hervorragend 10,0

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

MUC
AMS
Hervorragend 8,3

Online check in, easy to board. Flight was on time.

I wish there was a vegan option for the food/snack onboard.

FRA
BRE
Gut 6,6

Crew was amazing

Flight was delayed

IAD
MUC
Okay 4,0

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

FRA
IAD
Hervorragend 10,0

Crew and food was good

Do. 31. Jan.
STR
Stuttgart Echterdingen
YYZ
Toronto Pearson Intl
11:50 Std.
Mo. 11. Feb.
YYZ
Toronto Pearson Intl
STR
Stuttgart Echterdingen
17:10 Std.
382 €
Trip: 12 Tage
Gesamtbewertung: 7,7 Gut
Basierend auf 2.268 Bewertungen
Gesamt
8,0
Boarding
8,0
Komfort
7,7
Besatzung
8,4
Entertainment
7,1
Verpflegung
7,4
AMS
MUC
Mäßig 2,0

Didn’t happen.

MSP
AMS
Mäßig 2,3

Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.

That it didn’t happen.

AMS
SLC
Hervorragend 10,0

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

AMS
IAD
Hervorragend 8,6

Food and staff behaviour

Entertainment

ATL
AMS
Mäßig 2,0

Flight was cancelled.

Di. 4. Dez.
FRA
Frankfurt
YYZ
Toronto Pearson Intl
27:55 Std.
Di. 11. Dez.
YYZ
Toronto Pearson Intl
FRA
Frankfurt
16:50 Std.
351 €
Trip: 8 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Mi. 20. März
MUC
Munich Franz Josef Strauss
YYZ
Toronto Pearson Intl
8:55 Std.
Mi. 3. Apr.
YYZ
Toronto Pearson Intl
MUC
Munich Franz Josef Strauss
8:00 Std.
395 €
Trip: 15 Tage
Gesamtbewertung: 7,4 Gut
Basierend auf 67 Bewertungen
Gesamt
7,2
Boarding
7,4
Komfort
7,0
Besatzung
7,7
Entertainment
6,9
Verpflegung
6,5
MUC
YYZ
Okay 5,3

Free beer, one flight attendant

Crew was rude and didn't care much

MUC
YYZ
Gut 6,3

The privacy of the person was honored

Having to stop. We were not told our luggage would not have to be transported through customs

MUC
YYZ
Mäßig 2,6

Service was good and people were nice.

Almost no room if someone puts their seat back, food was not good, made an emergency landing when passenger said he was fine and caused everyone to be delayed.

MUC
YYZ
Okay 4,0

No regard to passengers schedules I was supposed to be home 4 hrs ago. Still waiting for the flight home. Family informed me that the weather is great back home. So not an excuse!

MUC
YYZ
Gut 7,0

Food, no leg space.

Di. 5. März
TXL
Berlin Tegel
YYZ
Toronto Pearson Intl
11:15 Std.
Di. 2. Apr.
YYZ
Toronto Pearson Intl
TXL
Berlin Tegel
10:05 Std.
366 €
Trip: 28 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 7.796 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
EWR
KEF
Okay 5,6

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

KEF
BOS
Hervorragend 8,0

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

YYZ
KEF
Okay 5,3

No food goingacross

KEF
SEA
Hervorragend 8,0

crew

late flight that could have been avoided

SEA
KEF
Okay 5,0

Flight was delayed 1.5 hours due to an unexplained "maintenance issue." A friend of mine who had paid extra to get an exit row with extra leg room was inexplicably moved to a normal seat, and was only upgraded when she complained. I was moved from a window seat to an exit row without explanation, unfortunately, this was an exit row where a life raft was attached to the door, leaving me even less leg room than a normal seat would have.

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