Finde günstige Flüge von Düsseldorf nach New York JFK (DUS - JFK)

Negativ: They have to uptade the airplanes

Positiv: The crew were lovely and the seats were ok.

Negativ: Not a lot to Improve on to Be fair

Positiv: Great crew, comfortable and smooth flight

Negativ: There is no entertainment, not really required on a short flight but nice when offered.

Positiv: The crew was excellent and the flight itself very comfortable

Negativ: The entertainment did not work but sporadically.

Negativ: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.

Positiv: Fight attendants were kind. Got to my destination safely. Food was pretty good, however small.

Negativ: I do not enjoy a budget airline, never been on one and likely won't ever again. I appreciated saving money on the overall ticket cost, but did not like the feeling of getting nickel and dined with every cart. Grateful the in flight meal was included.

Negativ: poor customer service. no assistance,

Positiv: Trip was short.

Positiv: Brand new aircraft, excellent communication

Negativ: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Positiv: Crew was quite polite and sympatic

Negativ: The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste.

Positiv: Everything aside from the food and cabin atmosphere.

Negativ: Food and cabin atmosphere. The cabin felt very stuffy and warm.

Negativ: Lost our bags

Positiv: Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+

Negativ: Honestly can’t think of anything

Positiv: Crew was very courteous and helpful

Negativ: More leg room

Positiv: The flight, food, drinks and comfort was good

Negativ: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Negativ: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Positiv: The crew was good

Negativ: The seats

Positiv: Great comfortable aircraft they use and the best is that it leaves from FLL

Negativ: Entertainment

Negativ: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Positiv: The entertainment was amazing

Negativ: The seats were a bit hard

Positiv: Pleasant flight

Negativ: We were delayed & missed our connection

Positiv: I liked that a could get a row of seats to sleep in

Negativ: Better films, the selection was old and poor

Positiv: Trip was short.

Positiv: Comfortable seats from the good old days on board B 737

Positiv: Crew nice

Negativ: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Positiv: Crew was great, the rest was average

Negativ: My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover.

Negativ: check in was slow

Negativ: It is an airline that deceives you

Negativ: Airlines website was not easy. It kept deleting information

Negativ: Ibéria offers a terrible service to its customers

Positiv: Punctual, efficient.

Negativ: The food could be better.

Positiv: Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated.

Negativ: Travel notifications should mention documentation requirements.

Positiv: We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane.

Negativ: Es war gute service im Flug. Ich fliege wieder mit KLM.

Negativ: Late departure. Rush to connect.

Negativ: They left my bag off the plane. Ridiculous.

Positiv: Crew was friendly

Negativ: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Positiv: The flight was so delayed I missed my connecting flight to jfk.

Negativ: The flight was so delayed I missed my connecting flight to jfk.

Positiv: Amazing and helpful crew. Great seat.

Positiv: Comfy, nice crew, attentive.

Negativ: Nowt

Positiv: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Positiv: Entertainment was amazing

Negativ: Seats a bit hard

Negativ: The plane was very hot

Positiv: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Negativ: If I knew how to recline my seat earlier. I did try several times

Positiv: Crew was fantastic.

Negativ: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Negativ: poor customer service. no assistance,

Positiv: The cabin crew were nice and helpful The plane left on time And arrived early, which was a huge bonus

Negativ: Simply compared with other Trans-Atlantic flights it was mediocre in terms of what you get The seats were uncomfortable for a 10 hour flight, there were only around 5 movies to choose from and 5 TV programmes unless you wanted to upgrade (other airlines offer a lot more variety as standard). If you wanted refreshments they also cost additional, I was only offered one cup of tea/coffee/water, whereas other airlines offer wine, juice, soda, coffee, tea, water 4 or 5 times throughout the flight. Also compared with other flights I was not given an eye mask or travel toothbrush which on a long-haul overnight flight can make all the difference in terms of a good impression of the airline.

Positiv: Fight attendants were kind. Got to my destination safely. Food was pretty good, however small.

Negativ: I do not enjoy a budget airline, never been on one and likely won't ever again. I appreciated saving money on the overall ticket cost, but did not like the feeling of getting nickel and dined with every cart. Grateful the in flight meal was included.

Negativ: I had to get through customs to make it tommy domestic flight. I couldn't wait for my baggage in order to make it on time. Then, when I called Thomas Cooke it redirects to condor who consistently tells me "we can't help you w that"

Positiv: Nothing's

Negativ: Late departsure late arrival spent 40 minutes extra on plane 2hours for luggage

Positiv: This specific aircraft was really nice n spacious.legroom was perfect. Seat was enough big to sit in good position and thats the main reason i m giving four star just because of aircraft.

Negativ: Two things i didnt like.i think there should be entertainment screen i front of every seat and themost important thing is mobile charging usb facility for every seat.

Positiv: Price

Negativ: Service

Positiv: extra kind crew on board

Negativ: stopover on Gran Canaria due to refuel - it cost me extra 30 GBP because of delay in Manchester

Positiv: Everything was smooth and effortless.

Negativ: Can’t think of anything.

Negativ: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Positiv: Crew was fantastic.

Negativ: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Positiv: Crew was friendly

Negativ: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs