Finde günstige Flüge von Düsseldorf nach New York JFK (DUS - JFK)

Positiv:

Positiv: Seat was fine ! I was very thirsty and no free water..

Negativ: Free drink/ water !!!

Positiv: Not crowded, lots of empty seats

Negativ: Poor customer service. I think I said thank you many more times than the flight attendants who barely acknowledged me and seemed annoyed about performing any type of basic service (serving food/water/collecting rubbish/etc.).

Negativ: Overall pleasant More pleasant than with some other carriers recently

Negativ: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.

Positiv: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Negativ: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Negativ: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Positiv: On time and friendly crew

Negativ: Boarding needs improvement

Positiv: I was exited to see that they did count with vegetarian food

Positiv: Everything was normal and good

Negativ: The FOOD.

Negativ: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.

Negativ: Dont be like Ryanair, dont try to catch me up.. I would recommend you a free water or tea.. I really dont want to pay 2EUR for 0,5l of water in plastic bag..

Positiv: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you

Positiv: Really friendly crew, they go the extra mile to make passengers happy and comfortable.

Negativ: There was a boarding delay but flight still arrived in Hong Kong on time.

Positiv: Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good.

Negativ: Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage.

Positiv: - Presence of entire box sets of some TV shows was a nice touch that I made good use of.

Negativ: - EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)

Positiv: The price

Negativ: Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection.

Positiv: On time

Negativ: N/A

Positiv: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Negativ: Better entertainment system... better food and more courteous cabin crew members.....

Positiv: Das Einzige was an Eurowings gefallen kann ist der Preis im Vergleich mit Swiss. Es ist eine Billigairline auf Niveau Easy Jet und Ryanair.

Negativ: Verspaetung, Beinfreiheit. Am Schlimmsten aber finde ich, dass sogar den Senatormitglieder der Zugang zur Staralliance Lounge verwehrt wird. Was soll das?????

Positiv: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Negativ: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Negativ: Das Gepäck stand in Berlin 45 Minuten vor dem Gepäckband, bis es mal aufs Band geladen wurde.

Positiv: On time flight and friendly staff

Positiv: Was on time

Negativ: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.

Positiv: Beinfreiheit im vorderen Bereich

Negativ: Check In mühsam, Gepäckstag beim Self Check In zum selbst ausdrucken, danach erst wieder anstellen, 2 Check in Agents, welche überfordert waren, pünktliches Einsteigen, dann 20 min warten im Flieger - Gepäck wurde erst eingeladen (war beim Check in schon klar, dass sich das nicht ausgehen kann), Snack dürftig und nicht erwähnenswert - Käsesandwich nähert sich der Grösse eines Tapas an, Wahnsinn, aber da dürfte man seitens der Fluglinie sparen/Gewinne machen können??? ...

Positiv: Gute Beinfreiheit; kostet aber bei einem Mittelstreckenflugzeug € 25 p.P./Richtung. Die Hälfte der Verspätung beim Abflug konnte bis zur Landung wieder eingeholt werden. Bordgepäck und 1 persönliches Handgepäck wurde kulant ohne Mehrkosten abgewickelt.

Negativ: Verspätung wegen verspäteter technischer Vorbereitung??? groß angepriesenes WIFI hat trotz Urgenz nicht funktioniert (Aussage des Anwesenden Bordpersonal „habe bei Kollegen nachgefragt, muss gehen“; funktionierte bei mir und auch in den benachbarten Sitzreihen nicht. Große Werbung und nichts dahinter :D

Positiv: Nothing

Negativ: Timing Food Service Entertainment

Positiv: WiFi während dem Flug mit 10 min Gratis Internetzugang (Try Zugang) und online on-Board Mediathek. da vergeht der Flug gleich schneller. Boardservice bietet nicht nur die üblichen Standard Sandwiche, sondern ausgefallenes von Food Start-up Unternehmern. Ebenfalls gut: die Rückenlehne ist verstellbar und Sitze bequem mit guter Beinfreiheit

Negativ: Leider war der Flug verspätet und das Board Personal überfordert und lustlos. Damit dann auch nicht freundlich. Deutsch und englisch wurde bei den Durchsagen nur gebrochen gesprochen. Grundsätzlich finde ich internationales Personal super, aber es sollte dann bitte verständlich sein. Erst recht Durchsagen und Sicherheitshinweise. Leider haben die Passergiere versteckt die Augen verdreht und gelacht. Auch nicht in Ordnung!

Positiv: Es war wirklich alles hervorragend. Bestens, so möchte ich immer fliegen!

Positiv: Very speedily boarding, crew dealt with a passenger with a large bag well.

Negativ: Chair didn’t lean back, unclear that water wasn’t free

Negativ: Beinfreiheit: Knie eingeklemmt

Positiv: Seats at the front are comfortable with space for the legs.

Negativ: One drink within almost 4 hours flight is not enough.

Negativ: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.

Positiv: Stress free trip - fine all round

Negativ: Auto check in wouldn’t recognise passport (YET AGAIN- and not only mine)! Was seated to rear of aircraft and coffee trolly didn’t get to me before ‘seatbelts fastened for landing’ announcement..

Positiv: Crew was mostly attentive and helpful.

Negativ: Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front.

Positiv: Crew professional and courteous. Smart looking cabin

Negativ: Boarding process slow and boarding groups in illogical order.

Negativ: Everything, flight was super late, no explanation whatsoever,

Positiv: Quick efficient boarding - on time.

Negativ: Not terribly comfortable seats but for short haul flights, just fine.

Positiv: Good airport and nice crew

Positiv: Beinfreiheit im vorderen Bereich

Negativ: Check In mühsam, Gepäckstag beim Self Check In zum selbst ausdrucken, danach erst wieder anstellen, 2 Check in Agents, welche überfordert waren, pünktliches Einsteigen, dann 20 min warten im Flieger - Gepäck wurde erst eingeladen (war beim Check in schon klar, dass sich das nicht ausgehen kann), Snack dürftig und nicht erwähnenswert - Käsesandwich nähert sich der Grösse eines Tapas an, Wahnsinn, aber da dürfte man seitens der Fluglinie sparen/Gewinne machen können??? ...

Positiv: mit EW mal früher angekommen

Positiv: Friendly and attentive crew.

Negativ: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Positiv: Das Flugpersonal von Eurowings waren freundlich. Der Flug startete mit 10 Min Verspätung

Negativ: Ausstattung des Airbus A320 war gut. Verpflegung gegen Zuzahlung war O.K

Positiv: On time

Negativ: N/A

Negativ: The flight was delayed and we could not check in online from home.

Positiv: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Negativ: Not being informed of the Thunderstorm situation earlier no one knew what was happening

Positiv: Muy cumplidos y personal amable

Positiv: Boarded and departed gate on time. Efficient.

Negativ: Not the friendliest.