Hotels in Addison

Positiv:: The room itself was excellent and you could easily see it was recently updated. The staff at check in was excellent. We were taking a mid-week trip and comparatively to other rooms in the Dallas/Addison area this room was cheaper than any of the others in the surrounding.

Negativ:: The biggest issue we had was that after arriving at the room I went to the restroom and flushed the toilet....it flooded. So within about 15uminutes of being in the room for the night we were having to go down stairs to change rooms because of the issue with the toilet over-flowing. The staff was very apologetic and moved us across the hall to another room...I unlocked the door and the a/c unit was banging and thumping so loud my wife could hear it from the room across the hall. So again I went down stairs and had to change rooms. Again, the staff didn't give me any issues and changed the room without any questions. So as far as what the staff could do given the situation I couldn't have asked for much more. Still an aggravation that when all was said and done I ended up in 3 different rooms.

Positiv:: Good on everytin

Negativ:: All good

Positiv:: The area for other activities

Negativ:: There was no glasses in the room. ..call the front desk..No glasses was ever deliver to the room..I call 2 times. There was no drinking glasses in the room

Positiv:: The clerk was extra friendly which makes you want to stay at the hotel. Price/location was perfect.

Negativ:: Breakfast charge added but didn't see anything other than bistro that charges too.

Positiv:: Rooms looked fresh & clean and beds were comfortable. Staff was friendly and helpful.

Negativ:: Noticed mold on the shower curtain. Menu at the cafe in the lobby was somewhat overpriced.

Positiv:: Rooms were clean Staff was friendly and prompt

Negativ:: Room linens and equipment seemed old We had breakfast included in our hotel package, all it was: a bagel and orange juice

Positiv:: Beds, shower breakfasts cleanliness

Positiv:: Location

Negativ:: Food wasnt the greatest.

Positiv:: Gesamt gut

Negativ:: Alles gut

Positiv:: Hotel has a convenient location close to Belt Line road where all the restaurants are. It was also close to where I was traveling for business.

Negativ:: Did not like being greeted by cockroaches in the bathroom when I arrived. Additionally, the carpet was like a sponge and gross. Didn't seem like they cleaned the bath tubs either, felt like they had a greasy layer of nastiness to them. Wouldn't recommend staying here unless you need a cheap place to stay.

Positiv:: Everything was great!

Negativ:: The elevators are extremely slow.

Positiv:: I booked this stay on Kayak.com. We stayed 3 nights. My visit was a very pleasant one; the staff were very helpful and friendly, rooms were clean, and breakfast was nicely prepared. I even enjoyed the shampoo and conditioner! The hotel was easy to find, and in a very nice area. There are many places to shop and eat close by.

Positiv:: Front desk staff were very welcoming and personable

Negativ:: Beds too firm for my liking

Positiv:: A great place. The suite is comfortable and the bed is one of the best. The layout is superb.

Positiv:: Decor and pricing was nice

Negativ:: Cleaning staff slamming doors while checking rooms in the morning

Positiv:: Easy to find in pleasant neighborhood. Check in staff are great: personable, friendly and quick to help. I received the room I wanted and it was very clean, comfortable and quiet. Bistro food was available at 5pm, but I found two very nice steakhouses (yelp $$ & $$$) less than a half mile from the hotel. A 5 mile Yelp search will show you all your favorites are close. and parking is easy. Good TV channel package. The morning offers a clean shower with easily controlled water temp. Plenty of clean towels, good lighting for shaving and a cup of in room starbucks to catchup on the CNBC overnights. All this made possible by a great staff. See you again in 3 months

Negativ:: Baa...it was all good

Positiv:: The room was nice.

Negativ:: They charged my credit card $100.00 for incidentals with out telling me. The refund takes about a week. When I protested they pointed to a little sign on the desk and said it was their policy. That's bullshit. They didn't make up the room till late in the afternoon.

Positiv:: Horrible customer

Negativ:: Horrible customer

Positiv:: The room was awesome. The location was excellent.

Negativ:: There was only one elevator in the hotel.

Positiv:: After a road trip, those beds felt like heaven. The blinds kept the sun away. My nephews loved the pool. It was a great buy and completely worth it.

Negativ:: Location was okay.

Positiv:: The hotel quality was fantastic and the staff was overly friendly!

Positiv:: The hotel was very modern and clean. The location was excellent for our evening at The Improv. There were many great restaurants to choose from. The surrounding neighborhood was beautiful and safe to run. I found a trail nearby with a park.

Negativ:: Not one complaint.

Positiv:: It was clean, the lobby area was nicely updated and comfortable, the location was great.

Negativ:: The elevator was broken the whole time we were there, we had some heavy luggage and were put on the 2nd floor, so we had to lug them up and down stairs. The staff didn't seem to care, there was no apology, or offer to help in any way. We had to ask for a 2nd roll of tolet paper, and there were no coffee cups to go with the in-room coffee maker.

Positiv:: Einrichtung und Preise waren gut

Negativ:: Reinigungspersonal hat die Türen beim Auschecken der Zimmer am Morgen zugeknallt

Positiv:: Your front entrance is very impressive, looks like a big hotel.

Negativ:: We weree undeer the impression that we were getting two queen size beds, instead we got two regular beds, and that is not what we are accustomed to sleelping in because we sleep in a king size bed.

Positiv:: The location and value were worth what was lacking. comfortable clean beds.

Negativ:: The bathroom had a double door on it that didn't completly close. And the only other complaint was that the walls were super thin. Overall I would stay there again for the value

Positiv:: Very clean and comfortable

Positiv:: Great room and great breakfast for a great price

Positiv:: Sehr sauber und komfortabel

Positiv:: Tolles Zimmer und ein tolles Frühstück zu einem super Preis

Positiv:: The breakfast was good. The main room and the pool area was well kept. The location is great, close to restaurants and businesses.

Negativ:: The room furnishings were very worn. The leather chain in my room had peeling arms and the couch had seen much better days. The bed while comfortable, squeaked every time I moved. The neighbors could be heard walking and talking above my head so if you do decide to stay, request an upper floor.

Positiv:: The staff was great. My room was comfortable. I will be back!

Negativ:: I wish the pool and patio area was upgraded. It looked old and run down. With an updated look and ammenties this could easily be a full 5 star review!

Positiv:: Good size rooms and the kitchen amenities helped with the late night snacks :)

Negativ:: We kept getting lost trying to find our way to the lobby from our rooms..a few more signs around the buildings would be helpful.

Negativ:: The nonsmoking rooms smelled bad. Even clothes that stayed in my suitcase smelled bad.

Positiv:: Nothing with the exception of the nice pillows.

Negativ:: First, 3 police were on sight when we arrived so it was sketchy from that point. The roaches came out as soon as we turned the lights out. 4 in the bathroom, 2 dead under the bed and 3 crawling across the ceiling. Also the cable was limited, the majority of our channels were Spanish but shouldve been English(tbs,TNT, ...) The icing on the cake was with the front desk calling my room at 12:45p threatening to call the police if I wasn't out In 10 mins. My family and I planned on staying at this location throughout the end of Hurricane Matthew.

Negativ:: No wifi available. The bathroom floor was rotting from a leak somewhere. Mystery stains on the walls near the sink.

Positiv:: Was cheap for the area

Negativ:: Staff was rude, room was small and outdated.

Negativ:: Kein WiFi zur Verfügung. Der Fußboden im Bad war am verrotten durch ein Leck irgendwo. Geheimnisvolle Flecken an den Wänden neben dem Waschbecken.

Negativ:: Hole in the wall next t door, hole in the bathroom door, sink faucet coming loose, smells like an older room, staff cleaned up breakfast exactly at 9am while people were standing there wanting to get something.

Positiv:: The first room didn't have an lights. And an exposed ceiling Crack. We got moved to a new room. This one the shower handle barely came out and we had to take a lukewarm shower. The night cleak didn't update the system when we got switched so we were greeted by someone at 8am barging in our room and telling us we had to leave. Absolute worst hotel experience I have ever had.

Positiv:: The price that was given online

Negativ:: The hotel double charged me, since I have one charge from here with the price quotes from here, and another charge from the hotel itself that was a bit more..

Negativ:: The room smelled bad. A lot of noise at 2 am. The tv was old and did not work well. Over all not very clean.

Positiv:: Nothing

Negativ:: This was the most disgusting place I have ever stayed in my life. It was dirty, there was a huge hole in the wall, the sink was coming off of the wall, it smelled like 20yrs of cigarette smoke. I wouldn't recommend anyone to stay here.