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Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.
Loved the restaurant and the staff. When my son booked the room the info stated there was a free breakfast but there wasn't.
location It seemed like they they partially renovated but did not really want to spend the money to do the job right. So the lobby looks nice and modern but the rooms were just ok, and certain features (for example the bathrooms) were not renovated and appeared sort of dingy.
Great pool and very friendly staff. Definitely a very quirky hotel but a nice place to stay. I paid for a room that did NOT overlook the pool, however the staff "upgraded" us to a pool-side room. This would have been great but there was a 40th birthday party going on all day and well into the evening. The adults at the party were very clean and courteous but their kids, who played in the pool for 10 straight hours, were extremely loud. It made it impossible to nap during the day, and the next morning I was awoken by the sound of the kids playing in the pool again at 8am.
The pool view. The noise and the staff's attitude.
Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer. Very tiny bathroom, pretty run down looking
Personal an der Rezeption war hilfsbereit und empfahl uns Restaurants Eismaschine funktionierte nicht. Ich bekam "Behinderten-Zimmer, was ich nicht brauchte oder angefragt hatte. WC "Stuhl" Beine hatten den ganzen Boden im Badezimmer verrostet
Sehr warmherziges und hart arbeitende Mitarbeiter an der Rezeption. Riesiger Steingarten mit Sofas, wo man sich hinsetzen und entspannen kann. Kostenloses WiFi, ohne Passwort oder Anmeldung. Ein beheizter Indoor Swimming Pool. Kuerig Maschine und Tassen in jedem Zimmer erhältlich. Tasten um den Fahrstuhl zu holen haben nicht richtig funktioniert. Die Teppiche im Aufzug waren schmutzig.
Nähe zu Umich Alles, vor allem die Abzocke bei den Preisen aufgrund des Heimspiels
Wir bekamen einen guten Schlaf Sie benötigen. Staubsauger die Zimmer besser.
Sehr schön aufgebaut; freundliches und hilfsbereites Personal
Lage, Preis und Personal Die Zimmer sind etwas 'heruntergekommen' braucht einen Upgrade.
Das Zimmer war sauber und das Personal kam immer pünktlich. Ideale Lage und Nähe zu wichtigen Autobahn Wucher Preis für veraltet. Kostenloses Frühstück war so lala ... nicht viel zur Auswahl
My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service Pricey Breakfast is not free
Clean and quiet Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
Die Mitarbeiter waren freundlich und hilfsbereit. Die Zimmer sind in schlechtem Zustand, das Mobiliar abgewohnt und die Sauberkeit laesst zu wuenschen uebrig. Mein Zimmer ging ebenerdig zum Parkplatz (laut, vor allem nachts). Das Türschloss konnte nicht mal der Mitarbeiter oeffnen - es musste erst mal ein anderer Schluessel geholt werden - das gab nicht gerade ein sicheres Gefühl. Das angebotene Fruehstueck ist mehr als einfach und die Qualität der Lebensmittel billig.
wir waren zufrieden
Freundliches Personal, Bereitstellung von einfachem Frühstück, sauberes Zimmer, Internet und e-mail Zugang, günstige Lage in der Nähe eines großen highways nein
hilfsbereite Personal, gute Busverbindung, Groß genug schlechte Isolierungen (Wärme & Geräusch)
We were there to take our child to her appointment at U of M Children's Hospital. It was a relaxing experience with a wonderful staff. The best part was they offered a shuttle to the hospital. That alone took a lot of stress off of us. Thank you again and we will be back.
One of the friendliest staffs I've ever seen (and I travel quite a bit).
Staff all very helpful & friendly.
Convenient location, clean Outdated; breakfast area is very small and overcrowded
Wonderful staff, quality breakfast options, and a very nice, comfortable room.
Convenient to North Campus and freeways, quiet, clean, safe.
The staff was fantastic, very friendly and helpful. Room was very clean and updated with nice carpeting, and the bed was very comfortable. Had a little trouble staying connected to wifi and frequently lost cell phone connection while in our room. We were very surprised to hear dogs whining and barking in the rooms surrounding ours. When we asked the manager about this, we were told we had been placed on the "pet friendly" floor...which we did not request, nor even know was an option at this hotel. The manager told us if we were disturbed by the barking they would speak to the pet owner...but the barking continued. The barking wasn't loud, but it was continuous until the pet owner returned. Probably not an issue for other guests with dogs, but for us it was a bit annoying...since we didn't have pets and did not request a pet-friendly room. Not a deal breaker for us, but it would have been nice to have been informed of other room options, or, if none other were available, been made aware of the situation BEFORE we booked.
A very cosy hotel with very helpful staff. spacious room, good breakfast, good shuttle service, good laundry facilities, free Wi-fi. A huge value for money! Love to come back and stay in Hampton Inn (North)!
As we expect from Hampton, the staff was courteous and helpful Room size anything but generous. Was surprised by the small size of our studio king and how cramped the breakfast area is.
We checked in late, checked out early. For the price it was a good value. No frills, just a place to spend the night, which is what we needed.
The hotel was clean and the front desk was very accommodating. I booked through Kayak and they had a hard time consolidating the reservation and did not reserve the room I requested. I got a king bed instead of double which could have been a problem but I was traveling with family so we managed.
Friendly staff Rooms too small
Beds are comfortable, clean rooms, nice pool and great breakfast. We just like it and will stay when we come again in March. Not bad, but when you flushed the toilet, it sounded like a plane was landing. Not annoying, it was funny but really strange. Never heard anything like it.
Very friendly staff Smelled like potpourri
Location. There isnt a better location in A2. Right in the heart of the campus. Old and tired looking. It is like visiting your old beloved Grandmother. The place is tired, needs desperate upgrade and investment in the infrastructure (i.e. wallpatper, carpet, paint, etc). Just really tired looking. It was sad to see
This guest did not leave comments about this hotel.
The staff was very friendly and accommodating. Only 1 car included in free parking. Expensive for size of suite.
Location. Pleasant staff. Noisy doesn't adequately describe the symphony of garbage can pickup at 6:00a.m. That the hotel knew was a problem when I paid up for this corner suite made it worse. Mood not helped by terrible wi-fi, shortage of outlets a malfunctioning toilet.
It was close to downtown the workers were very nice and friendly. The hotel was clean and continental breakfast was nice. Hotel room was small and outdated.
Location, location, location! We were visiting our freshman at UM, and loved being able to walk throughout the campus as well as the charming town of Ann Arbor - we will definitely return! Free valet parking was a plus - and desk staff was great!! Bathroom is small, but adequate. Not wild about the step up into the bathroom or the extremely small sink but manageable. Complimentary continental breakfast was standard and coffee was weak - go to Comet Coffee instead!
Excellent location for visiting the university with easy access to restraunts. Complimentary valet parking and breakfast was very nice.
We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn
Convenience to location. Very friendly staff. Comfortable and fairly good value for money. There were left overs from previous guests in the room fridge.
Snacks and water waiting for me in my room upon arrival. I received a recommendation and a coupon for a free appetizer at an excellent local restraunt which I used. The eggs at the breakfast were dry and the shower pressure was not very good.
Checking in was very quick, Staff was friendly and bag breakfast was convenient
The room had some nice decor. I appreciated the "green" touches. Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.
The breakfast was terrific. The spa was also relaxant.
comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge
Very predictable. Close to where we needed to be for a wedding and to the amenities of Ann Arbor. Beds were lumpy and uncomfortable.
Price It's a motel, door exits to the outside (snow and wind)
Convenient location No coffee making equipment in room
Very convenient for visiting the University of Michigan's North Campus. Having a large granite counter with a sink and mirror outside the bathroom really helps more than one person get ready, There was room on the floor of our "Superior King Room" (next to the desk) for us to put a twin air bed that allowed our child to visit us overnight vs. staying in the dorm. The heater was difficult to accurately control. It took awhile to find a setting that wasn't over the top hot or freezing. When we did, it was comfortable although a bit loud.
It was convenient. bed was a little small
The room was clean and well set-up. The outlets embedded in the nightstand are a nice touch.
The breakfast deal with Big Boy I can't believe it was that expensive and there were no hair dryers, the key didnt work, no aaa discount, etc. way over priced. Will never stay there again.
close to highway beds very uncomfortable, didn't even have bed skirts on them! you would think even for $60 it would have been a little nicer. in room movies ere $15.99 which is ridiculous.
Convenient location The room had odors. Housekeeping didn't do a great job and one day didn't come at all. The free breakfast was little more than toast and coffee. And a "no smoking" room apparently means it's ok for everyone to stand in front of the rooms and smoke. I'll stay elsewhere next time.
The hotel was very clean and conveniently located for Parents Weekend for University of Michigan. The price was ridiculous for the rooms.
The extra desk space made working on the road easier.
Clean, easily accessible, with a shopping mall next door and easy interstate access. This was a perfect choice for us.
Location awesome.. located within walking distance of the mall. Staff very friendly and helpful. The breakfast was horrible. No variety and the waffle maker kept sticking. When I bought it to the attention of one the staff she told me 'Oh I will figure something out, but never did...
The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar. The fitness room didn't have much in the way of equipment and weights.
Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor. Hallway carpet to rooms seemed old in style, though room was nicely styled.
Staff was very friendly and accommodating. The layout of the rooms was nice. The beds were uncomfortable and had stained bedspreads.
Location. Not enough TV stations.
Staff member was friendly Bathroom door didn't latch shut TV was poor quality Linens were poor quality