Hotels in Ann Arbor

Positiv:: The staff was excellent, Michael at front desk was a bit help with checking in and having answers to our questions and Rachelle was very nice when it came to breakfast. I have three kids and they get a bit rowdy at times but she was very patient and helpful.

Negativ:: I went through hotels and the room was suppose to be $110 after taxes but when we got there it was almost $140 and nobody could explain to me why. They blamed it on taxes but the confirmation I seen said taxes where already added. I also didnt care for the pool, they use the new "healthy" salt and it tasted like the ocean. It also caused my 5 year olds eyes to become red and swollen. If we go back we will be bringing goggles with us for all the kids.

Positiv:: New hotel, great location

Negativ:: n/a

Positiv:: Neues Hotel, tolle Lage

Negativ:: n/a

Positiv:: The hotel is centrally located in Ann Arbor. Once we parked, we walked everywhere.

Negativ:: AC was not consistent & the room got hot during the night.

Positiv:: Location was right on campus

Negativ:: Fit and finish of room was a little worn (doors didn't close properly, low-flow shower), very expensive for what you get.

Positiv:: Das Hotel ist zentral gelegen in Ann Arbor. Sobald wir parkten, wir liefen überall hin.

Negativ:: Die Klimaanlage war nicht konsequent und das Zimmer warm wurde während der Nacht.

Positiv:: We were there to take our child to her appointment at U of M Children's Hospital. It was a relaxing experience with a wonderful staff. The best part was they offered a shuttle to the hospital. That alone took a lot of stress off of us. Thank you again and we will be back.

Positiv:: Convenient location, clean

Negativ:: Outdated; breakfast area is very small and overcrowded

Positiv:: Staff all very helpful & friendly.

Positiv:: Wonderful staff, quality breakfast options, and a very nice, comfortable room.

Positiv:: One of the friendliest staffs I've ever seen (and I travel quite a bit).

Positiv:: My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again

Positiv:: Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service

Negativ:: Pricey Breakfast is not free

Positiv:: Clean and quiet

Negativ:: Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.

Positiv:: This hotel has a nice place to site outside (next to the pool) which is rare.

Negativ:: nothing....

Positiv:: Beds are comfortable, clean rooms, nice pool and great breakfast. We just like it and will stay when we come again in March.

Negativ:: Not bad, but when you flushed the toilet, it sounded like a plane was landing. Not annoying, it was funny but really strange. Never heard anything like it.

Positiv:: The hotel was clean and the front desk was very accommodating.

Negativ:: I booked through Kayak and they had a hard time consolidating the reservation and did not reserve the room I requested. I got a king bed instead of double which could have been a problem but I was traveling with family so we managed.

Positiv:: Convenient to North Campus and freeways, quiet, clean, safe.

Positiv:: As we expect from Hampton, the staff was courteous and helpful

Negativ:: Room size anything but generous. Was surprised by the small size of our studio king and how cramped the breakfast area is.

Positiv:: Very friendly staff

Negativ:: Smelled like potpourri

Positiv:: The staff was fantastic, very friendly and helpful. Room was very clean and updated with nice carpeting, and the bed was very comfortable. Had a little trouble staying connected to wifi and frequently lost cell phone connection while in our room.

Negativ:: We were very surprised to hear dogs whining and barking in the rooms surrounding ours. When we asked the manager about this, we were told we had been placed on the "pet friendly" floor...which we did not request, nor even know was an option at this hotel. The manager told us if we were disturbed by the barking they would speak to the pet owner...but the barking continued. The barking wasn't loud, but it was continuous until the pet owner returned. Probably not an issue for other guests with dogs, but for us it was a bit annoying...since we didn't have pets and did not request a pet-friendly room. Not a deal breaker for us, but it would have been nice to have been informed of other room options, or, if none other were available, been made aware of the situation BEFORE we booked.

Positiv:: Friendly staff

Negativ:: Rooms too small

Positiv:: We checked in late, checked out early. For the price it was a good value. No frills, just a place to spend the night, which is what we needed.

Positiv:: Praktische Lage zu North Campus und Autobahnen, ruhig, sauber, sicher.

Positiv:: Food and alcohol prices were good and high quality. The discount coupons were great and helped offset the price of the room.

Negativ:: Cost per night for a couple was a bit high at over $200.00

Positiv:: Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer.

Negativ:: Very tiny bathroom, pretty run down looking

Positiv:: Staff was great

Negativ:: Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.

Positiv:: The pool view.

Negativ:: The noise and the staff's attitude.

Positiv:: location

Negativ:: It seemed like they they partially renovated but did not really want to spend the money to do the job right. So the lobby looks nice and modern but the rooms were just ok, and certain features (for example the bathrooms) were not renovated and appeared sort of dingy.

Positiv:: Loved the restaurant and the staff.

Negativ:: When my son booked the room the info stated there was a free breakfast but there wasn't.

Positiv:: Great pool and very friendly staff. Definitely a very quirky hotel but a nice place to stay.

Negativ:: I paid for a room that did NOT overlook the pool, however the staff "upgraded" us to a pool-side room. This would have been great but there was a 40th birthday party going on all day and well into the evening. The adults at the party were very clean and courteous but their kids, who played in the pool for 10 straight hours, were extremely loud. It made it impossible to nap during the day, and the next morning I was awoken by the sound of the kids playing in the pool again at 8am.

Positiv:: Der Blick auf den Pool.

Negativ:: Der Lärm und die Einstellung der Angestellten.

Positiv:: Our room was very nice and quiet. Close to walking anywhere downtown.

Negativ:: Staff did not acknowledge us at check-in. We where the only people waiting to check-in and the staff walked past us three times with out a 'Welcome to the Bell Tower I'll be right with you'. That would not have been so hard.

Positiv:: Location cleanliness

Positiv:: Location. Pleasant staff.

Negativ:: Noisy doesn't adequately describe the symphony of garbage can pickup at 6:00a.m. That the hotel knew was a problem when I paid up for this corner suite made it worse. Mood not helped by terrible wi-fi, shortage of outlets a malfunctioning toilet.

Positiv:: Excellent location for visiting the university with easy access to restraunts. Complimentary valet parking and breakfast was very nice.

Positiv:: It was close to downtown the workers were very nice and friendly. The hotel was clean and continental breakfast was nice.

Negativ:: Hotel room was small and outdated.

Positiv:: Location, location, location! We were visiting our freshman at UM, and loved being able to walk throughout the campus as well as the charming town of Ann Arbor - we will definitely return! Free valet parking was a plus - and desk staff was great!!

Negativ:: Bathroom is small, but adequate. Not wild about the step up into the bathroom or the extremely small sink but manageable. Complimentary continental breakfast was standard and coffee was weak - go to Comet Coffee instead!

Positiv:: Location. There isnt a better location in A2. Right in the heart of the campus.

Negativ:: Old and tired looking. It is like visiting your old beloved Grandmother. The place is tired, needs desperate upgrade and investment in the infrastructure (i.e. wallpatper, carpet, paint, etc). Just really tired looking. It was sad to see

Positiv:: The staff was very friendly and accommodating.

Negativ:: Only 1 car included in free parking. Expensive for size of suite.

Positiv:: Close to town. good price.

Negativ:: No internet.. at all! = no work done noisy air conditioning = no sleep cleaning lady going bold = long black hairs EVERYWHERE !! staff apologetic, but, but, but = no solution given Offered a discount = still waiting...

Positiv:: In der Nähe der Stadt. der Preis war gut.

Negativ:: Kein Internet ... überhaupt nicht! = keine Arbeit laut Klimaanlage = kein Schlaf Putzfrau, fett = lange schwarze Haare überall!! Das Personal hat sich entschuldigt, aber, aber, aber = keine Lösung angesichts = warten noch immer ein Rabatt angeboten ...

Positiv:: It was clean and staff was nice

Negativ:: Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep

Positiv:: Ample, clean rooms, friendly staff, perfect location to University of Michigan North Campus. Fair continental breakfast and competitive price.

Negativ:: Nothing.

Positiv:: Inexpensive and clean. Friendly, helpful staff. Free breakfast. Reasonably quiet despite being full.

Negativ:: We did have to wait for the breakfast area to clear before we could get anywhere near it. Two separate sports teams (a volleyball and a swim team) had all their groups eating at 8am.

Positiv:: Pricing was appealing

Negativ:: limited breakfast staff was not very attentive- rude abrupt at check in

Positiv:: It was perfect for me...from size of room to amenities to location, including price...very clean...staff very friendly & helpful. There were no problems/issues. My reservation was made on line and check-in/check-out was quick & smooth. I'd recommend this place to everyone.

Positiv:: The room was clean, the amenities were up to hotel standards.

Negativ:: The walls are very thin and the noise from the multiple highways surrounding the area make it difficult to get a good nights sleep. Of course around 3-4am you get a break in the cacophony. Bring good ear plugs and you should be fine.

Positiv:: The proximity, cleanliness, price and service were excellent.

Negativ:: Nothing.

Positiv:: Die Nähe, die Sauberkeit, der Preis und der Service sind ausgezeichnet.

Negativ:: Nichts.

Negativ:: I've never filed a noise complaint (or any complaint really) in my life until my stay there. We had a pre-teenage girl birthday party in both rooms across the hall from us. From about 8PM - midnight it was constant yelling/laughing/etc. We have an 18 month old that was trying to sleep, and were very worried they would wake him up. We asked the parent personally to have them quiet down, which didn't work, so we complained to the front desk twice, which also didn't seem to help. I'm not sure if the front desk did anything to try and help or not, but either way, our experience was not positive at this hotel, even if it may not have been primarily the hotel's fault.

Positiv:: The room had some nice decor. I appreciated the "green" touches.

Negativ:: Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.

Positiv:: We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff

Negativ:: The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn