Hotels in Ann Arbor

Personal an der Rezeption war hilfsbereit und empfahl uns Restaurants Eismaschine funktionierte nicht. Ich bekam "Behinderten-Zimmer, was ich nicht brauchte oder angefragt hatte. WC "Stuhl" Beine hatten den ganzen Boden im Badezimmer verrostet

Nähe zu Umich Alles, vor allem die Abzocke bei den Preisen aufgrund des Heimspiels

Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.

The pool view. The noise and the staff's attitude.

wir waren zufrieden

Checking in was very quick, Staff was friendly and bag breakfast was convenient

The room had some nice decor. I appreciated the "green" touches. Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.

Location. There isnt a better location in A2. Right in the heart of the campus. Old and tired looking. It is like visiting your old beloved Grandmother. The place is tired, needs desperate upgrade and investment in the infrastructure (i.e. wallpatper, carpet, paint, etc). Just really tired looking. It was sad to see

Location. Pleasant staff. Noisy doesn't adequately describe the symphony of garbage can pickup at 6:00a.m. That the hotel knew was a problem when I paid up for this corner suite made it worse. Mood not helped by terrible wi-fi, shortage of outlets a malfunctioning toilet.