Les Tresoms Lake And Spa Resort

Die Aussicht die schöne Terrasse

Die Zimmer sind klein keine Klimaanlage

Die Lage ist nicht schlecht, zu Fuss ins Städtchen ist durch den Waldweg gut machbar.Man ist nicht so im Zentrum.

Leider ja. Das Zimmer war sehr klein, und der Lärm am Morgen sehr laut. (Div. Anlieferungen mit Lastwagen, Autos, Töff, Wäschewägelchen etc. Das Zimmer lag direkt über dem Eingang und man hörte die Leute bis mitten in die Nacht heimkommen. Der Brunnen wurde zum Glück immer abgestellt über Nacht.

Atmosphäre, herrliche Aussicht auf den See

Wir konnten unentgeltlich das Zimmer wechseln (wir hatten eines ohne Seesicht zugeteilt und haben eines mit Seesicht) erhalten)

Die Bedienung eines Teils des Personals lässt zu wünschen übrig.Die Preise sind viel zu hoch angesetzt (wenn schon Luxuxpreise verlangt werden, dann hat ein dünner Plastikbecher im Badezimme als Zahnbecher nichts zu suchen). Und das Wellnessangebot ist sehr bescheiden

The view

Staff, no space for kids, room was not what we saw in pictures, no room service.

Nice location and rooms are clean

Hotel is clearly understaffed. We asked for a baby cot on our arrival and it took them 3hours to bring it up. The receptionist did it in the end as he was the only available person there. Very limited choice for in room dining options (no hot food can be served) Breakfast is very expensive and once again the service is a complete disaster. Looks more like a school cantine than a four star hotel. Spa is very small and overcrowded. Most people can’t find a chair to lie down and just stand there with their towels waiting for someone to leave. Steam room is broken, not even a sign to notify people. Overall service falls short of what you would expect for a four star hotel.

Location

Room was facing the access road, so deliveries at 06H00 made a lot of noise. Leaving windows open for ventilation became a problem if you want a quite and relaxing stay. Children using the spa pool as a recreation ground simply makes not sense in a Sap hotel. Relaxation and quite should be the goal.

Proximity of the hotel to the old town.

Hotel was expensive. Room was very small. Shower not up to date and bathroom could do with an update. Spa was not as good as the photos made out

Good access, free parking, wi-fi, good but very expensive breakfast.

Rooms were small for the price and our room was under very noisy stairway. When I complained next morning I was changed to another somewhat less noisy under another stairway. Staff did their best but basically they are stuck with the small, noisy (but well equiped) rooms. No English language TV was available in the room yet CNN was available in breakfast room- I was told they were in middle of changing to a new service and nothing could be done and no credit was offered.

The setting was fantastic and the facilities were very good. Staff were both friendly and helpful.

Rooms were a little small for the price and the hotel bar prices were prohibitive and double the cost of lakeside cafes/resturants in Annecy which is only a short walk away. (9 euros for an orange juice !)

The lake/mountains view and the swimming pool.

Oh, yes, aplenty: lack of comfort - small room/bathroom, no aircon (worse if room under the roof); unprofessional, immature staff, unable to answer simple questions about the place but suggesting we should go to the tourist information office downtown instead! One morning breakfast service was appalling, but the hotel manager was 'unavailable' (en rendez-vous) to take comments directly and never replied to our complaints. Hotel restaurant was rather pricey for a family with children, hence the need to sample the restaurants downtown; plenty of choices there but the return to the hotel problematic in the dark. Romantically involved couples of all ages may find this place attractive for a night or two but a longer stay is not justified.

The hotel is lovely - quite a business hotel though and the breakfast and food quite pricey when paying your own way. Not ideal for families because of this. Location good - you can walk down to the lake and town in about 15 minutes and the view is fab.

Its location

The service and the food in the main restaurant was very poor and the head waiter ignored our complaints