Hampton Inn & Suites Atlanta Airport North I85

Needs a little work on reservations

Positiv: Convenient to airport, clean and comfortable.

Negativ: There seems to be a big disconnect in communication. I had a hard time understanding the staff I spoke with over the phone. They sent me a credit card authorization form so my kids would not have to use their credit card, I emailed it back along with my photo I.D., they couldn't find it and my son had to use his credit card for incidentals. Not a disaster, but I went through the effort printing, scanning, and emailing personal information for nothing.

Smoke

Positiv: How the staff was nice on booking a room in May.

Negativ: When the family walking in room, a wall of smoke smell hit you in face.