Möchtest du als deine Standardwährung festlegen oder nur für diese Sitzung behalten?
Hotel was nice, close to everything, view from 19th floor was really nice facing 6th street. Nice fridge in the room and room was comfortable. Parking was easy although pricey. was a nice stay Don't want to be overly negative here as I had a good stay, however couple things I like to point out. Movies are expensive to rent from on-demand most people probably won't, but 20 bucks seems high to me. (This unfortunately left a bad taste) Although there was nothing to say which line is for Honors members, if your not an Honors member and get in a long line to check in and that line happens to be for Honors members expect some Hilton person to look disgusted and call you out in front of everyone and divert you to another line like a red headed step-child. Basically if you stay at Hilton you better be an Honors member or your just some poor trash that needs to stay clear of the decent upstanding Honors members.
I just stayed in a hotel in California that was in need of updates. Once I stayed here in Austin, I felt like I had a pretty good handle on what was missing in that last hotel. The appointments were very modern, and there were USB ports everywhere. The lighting was all intelligently integrated, with functions that turned every light on from the door way, or just the entry, or a night light in the bathroom. The bathroom was very nice, not too big, not too small. I noticed that it had been impeccably up kept and that there wasn't damage from mold or anything like that. It's close to everything you want to do in downtown austin, though if you're looking for a run around or along the lake, you might be better off driving there. The lobby was under construction, but that's not really a big deal. I'm assuming that most facilities have to look like that if they are going to modernize.
The staff was extremely helpful and alert to guests needs. It was an amazing hotel in an amazing city!
Loved the new rooms and the pool was quite nice. Wish it didn't cost me so much
Very close to sixth street and convenient if you want to go out for a night on the town. Beds and rooms were very clean. Would def recommend to anyone or stay there again.
Great rooms and perfect location Staff was incredibly rude and continually incompetent
Nice room Never received a wake up call
the proximity to 6th street
Free breakfast at Exsecutive Floor When check-in, rate of room charge are mininput higer.
They deleted my cc on file and charged my debit card twice
The renovations on the main hotel level were unexpected and, when done, will no doubt be places to see and be seen...this trip though, could be provided at a discount.
Location was great and the staff couldn't have been nicer and more helpful.
nice decoration, nice ambiance, good room, was standard double very noisy airconditioning, should really be improved
In "nice" hotels like this, one oftentimes encounters staff workers that are acerbic and demeaning w/o realizing it because the culture of the environment encourages that behavior. The staff in this case was excellent and down to earth. They smiled and laughed when I joked around w/ them (and I am funny .... and cute!). Most notably was our concierge, "Chenisse Johns," OUTSTANDING!. She was so helpful w/ many of our questions whether giving us directions for local restaurants or providing us w/ an upgrade in our room - which we took advantage of on the last night of our stay! The rooms on the 16th floor were fantastic and grand. They were quiet, allowing us to really SLEEP & wake up refreshed. I definitely would stay here again. OH, it's right in the heart of downtown, thus one can walk anywhere from the hotel.
Cleanliness, and friendly staff. Downtown location is great for exploring 6th st area. South Congress is a long walk (esp. in hot sun), but was still do-able. Parking at the hotel is $40 / night by valet. We ended up at a nearby garage @ $24 / night.
Everything except the valet parking (that service was good & prompt, though); self park would have been preferable. Staff-ALL staff-was excellent, highly competent & knowledgeable, courteous, professional and friendly. I believe that the SFA hotel staff could compare favorably with hotels ANYWHERE. Only indoor pool; outdoor pool would have been preferable. Would have rather had self-parking available than valet parking
Good location, clean, quiet, air conditioned, restaurant attached, computer in lobby to print your boarding pass.
No problems with reservation. Location was superb. Concierge was delightful. Difficult to find in the dark. We found the room a bit small and not quite enough room in the bathroom. The water and/or the plumbing had an off-putting smell.
Very nice hotel in a great location My room was very small for the price
Good room nice both room
The staff was extremely friendly and helpful here and the price was better than most hotels in the city. We really enjoyed our stay here! Valet parking is pricey
The location is excellent for Austin downtown activities Poor Internet connection
Very close to downtown clubs and restaurants. Good restaurant on 18th floor. Safe area. Very tiny pool. Really it was the same size as the spa. It was just for cooling off.
Breakfast was delicious, beds were adjustable, room had great amenities, very clean, greatly enjoyed my stay The hallways were a little loud
Convenient location $16 a plate for breakfast with no warning. $30 mandatory valet with no warning.
The place was very clean and the bed was comfortable. The staff was excellent and the location is great if you want to hit the downtown Austin touristy stuff (which is plentiful). The bathroom was extremely small (you had to step outside the bathroom to dry off), and rather weirdly, the toilet was shallow -- which I mention because you WILL get wet using this toilet. Very uncomfortable for a man. Never seen a toilet like that, and I hope to never see another one again. The AC didn't work well and was a bit noisy.
Good front desk service Checkout isn't till 11pm. House keeping kept trying to come in before 9am , kept waking us up twice!
Location and price. The front desk person was not accommodating. Had booked a king bed for my wife and I and at check in was simply told they don't have one and that we would need to take a room with 2 double beds instead if her upgrading us to a different room w a king. Upon arrival at our room, the keys did not work and then had to move rooms
The hotel staff was friendly and helpful. The hotel was close to the location for the wedding we were attending.
Great location for access to entertainment. Excellent buffet breakfast to tide us through the day. Staff very friendly and helpful. Cigarette butts in surrounding walkway near the river. Nearby ash tray. People are pigs. Sofa bed sheets pretty rough.
The staff was amazing. Very nice and helpful. The bed was very comfortable. The location was perfect for what we wanted. The room was a bit muggy and humid.
I loved everything about this hotel, from the valet to the hotel staff, great service all around.
Room was pretty much brand new. Staff was really nice. Location was great. It was a bit pricey, but that week all the hotels in Austin were priced high.
The staff and location were awesome! They double charged me for parking but fixed it immediately when I pointed it out.
the location and the pool the parking with the valet service is quite expensive
- Free breakfast - Complementary Happy hour - Complementary Snacks/brown bags
Parking is 31 per night, then there is tax and tipping valet. Added about $90 to our 2 night stay.
The room was big. I loved the full sized refrigerator. All in all I felt at home. Thin walls. You can hear people moving about in the other rooms.
The room was perfect when I arrived, staff was very friendly and willing to help.
Double charged me.
The staff is very courteous and welcoming. The location is great if you want to enjoy a night on the town without having to drive. The rooms look nice and were clean. Parking says $29 a day for guests (actually $37.89 after all fees). I was charged for valet parking, which I never used so I had to call and dispute it. There was a party going on down the hall which did not bother us, until we got a voicemail saying we were going to get kicked out if we get another noise complaint in the morning from management on the first night. We decided to stay away from the hotel for as long as possible to be safe. We asked for a specific room type. Just in case, called the hotel before we arrived to make sure it was ready. They confirmed everything was ready. Once we arrived, they put us in a different room than requested and said it was the best they could do.
I was able to book the room right before KW Mega Camp at a great rate. It's right next to the Convention center and close enough to 6th Street. It could have come with a fridge instead of having to request it and bottled water.
Location, Staff, and Comfy Expensive Valet.
Helpful, friendly staff. Sundries shop open 24 hours. Housekeeping sometimes didn't supply enough shampoo for 2 people.
Interiors are super nice and clean. The room itself is spacious and comfortable. Staff was accommodating with all our requests. As other peoole mentioned, you probably will be passing by the homeless shelter anytime you travel South (rainey, 6th, the river). It didn't feel dangerous but I probably would be nervous walking past there alone at night.
When they were dealing with challenges related to the new construction including poor hot water supply in my room. They rose to the challenge of some construction challenges with a new building and quickly got me moved to a new room and were empathetic and understanding.
Clean, easy check in, very close to central Austin -
It was a good location and the rooms were clean The walls of the room were very spin. We could hear conversations on both sides of us and in the hall all night long. Also, the valet miss placed our vehicle and took 40 minutes to find it making us late for
Valet attendants never in front, hotel seem New but poorly maintained (dirty walls, chips on doors), sheets had human and animal hair in them, hair on floor in walk in shower, there's a homeless shelter within a block where the homeless hang out.
the room was very nice The location - no safe parking, had to use Valet
Clean, new, friendly staff, great location!& accommodated all of my requests! Excellent stay - My only gripe was parking! WAY too expensive for 'valet only'... I've had less expensive valet daily rates at the W hotel and Ritz - Carlton Hotels I've stayed in in the past.
Great Staff, nice, new clean rooms. Location. Expect to be followed by someone homeless when walking between 6th and 8th street on Red River. We had a guy follow us into the convention center and had to be removed by security. For the first time in Austin, I was worried about our safety.
n/a valet parking and bottle water.
The front desk guy, was very helpful. The bathroom shower was disgusting. I have pictures to prove it. Water backed up and when we lifted the metal covering, it was covered with hair and other junk. It was filthy. Also the valet was a joke. No other option either. We waited over 15 minutes.
This guest did not leave comments about this hotel.
LOCATION PARKING SITUATION IS UNUSUAL. LOCATED NEXT TO HOMELESS SHELTER WHICH AT TIME OF MY STAY WAS A VERY POPULAR SPOT. APPARENTLY SO WAS MY VEHICLE AS THE NEXT DAY THERE WERE FINGERPRINTS ALL OVER MY CAR DOORS AND WINDOWS, NOSE PRINTS ON GLASS AND URINE ON TIRE
Nice beds, good tv, nice lobby. The shower drain stopped up and water accumulated up to the lip of the shower basin (stand up shower, no bath tub).
Centrally located for attending Austin events Long time (~5 minutes) to receive 'hot water'; traces of shower mildew on shower door (by bottom hinge); long dark hair on floor mat for shower (I have short blonde/grey hair)
Staff was very helpful, place was clean, well located across the street from the Driskill and at the start of dirty sixth. Pretty easy to get around with walking, bus or taxi. Overall I would strongly recommend this place for single travelers looking for a hostel experience in Austin, cant imagine they will find anything better Would be nice if there were drapes that covered the bed like I have had at other hostels and power outlets next to each bed so when you are on the top bunk it's easier to charge your phone. Also, the lockers could be a tiny bit bigger, not that they were small, but my bag was a regular airline bag and if the locker was just a tiny bit bigger I could have fit the entire thing in there (thats what she said)