Austin Hotels

Location and friendliness of staff

Very pricey.

VERY comfortable bed and pillows! The staff was very nice and professional. I was visiting my daughter who lives on campus so it was great to be so close.

Loved the new rooms and the pool was quite nice.

Wish it didn't cost me so much

Great rooms and perfect location

Staff was incredibly rude and continually incompetent

the location and the pool

the parking with the valet service is quite expensive

- Free breakfast - Complementary Happy hour - Complementary Snacks/brown bags

Location and price.

The front desk person was not accommodating. Had booked a king bed for my wife and I and at check in was simply told they don't have one and that we would need to take a room with 2 double beds instead if her upgrading us to a different room w a king. Upon arrival at our room, the keys did not work and then had to move rooms

Breakfast was delicious, beds were adjustable, room had great amenities, very clean, greatly enjoyed my stay

The hallways were a little loud

We had a wonderful stay at the driskill. The staff was very helpful with suggestions on what to do in the area. We were staying for my birthday and web we arrived they had chocolate covered strawberries and champagne delivered to the room.

Bed was amazing, architecture was beautiful, right in the heart of 6th street entertainment district

Had issues with Valet parking service on two separate occasions. Normally I wouldn't mind, but when I have to pay for parking at a nightly rate then I expect service to match.

Rooms were great better than average. Staff very friendly and helpful.

The bathrooms didn't have fans and there was no fridge or microwave in room. Also thought parking was too expensive

Get up for the breakfast, it's free and awesome. Get back for the reception for 2 hours in the evening and have a free cocktail. The couch pulls out for an extra bed. Room has a small table big enough to play a game of cards. Cab ride away from downtown. Nice location, easy to get to and from. Staff is friendly and cool.

Free happy hour and appearance of common area.

The room's plumbing and mediocre cleanliness.

The butt sniffers at the front desk wouldn't allow me to check in since I am only 20 and 10 months (not 21), even though it was prepaid and they had my card on file. I had to get a friend to come cosign the room with me to be able to claim it... Total ridiculousness and they could have been more accommodating.

Terribly loud street music till midnight. Very thin walls.

They should fire Gabriel, terrible person and employee, I will never go back to this hotel because this terrible employee, is discousting. They should do a better selection.

The staff were nice and accommodating.

This hotel's overall quality of construction appeared to be inferior to the typical Hyatt Place. When the door shut, the entire wall shook and the sink faucets were loose. The bed was very firm

Overall pretty average hotel. I found the rooms clean and most staff helpful.

I booked in March 2014 and paid in full at that time, but my actual stay was in February 2015. After all that time, they werent able to accommodate my request for a two bed room. Their reason for this was that I had booked through a third party site, but frankly, I was a paying guest in their hotel and expected to be treated as one. My friend spent the week on an unbelievably uncomfortable pull out couch, it took 6 calls to housekeeping for extra blankets/pillows/sheets/pads to make it halfway decent. On our final day, we had to move rooms to a room with two beds (I had extended our stay) and it turned out that the 2 bed room was vacant the night before, but nobody had notified us. The "heated infinity pool" is ice cold, not heated, and there isnt even a hot tub. The bar service was spotty at best, rude or absent at worst. The rooms are pretty dated. It was hard to find plugins for your phone, ice machine on my floor was broken.

This hotel is currently under renovation, which was not listed during the reservation process, which resulted in 8:00am wake ups to hammering and other construction noise. Would not recommend if you are looking for a relaxing quiet weekend until these renovations are completed.

The location is perfect.

The hotel is overpriced. You are REQUIRED to use the valet parking at $14 a night. Between the time the valet took our car and we kicked it up a few hours later, a large scratch was left in one our car doors. The rooms don't have refrigerators and are quite small for the nightly cost.

Worked better than I thought that breakfast was in a room across the parking lot from the lobby. I liked being just a few steps from the Capitol building since I hadn't been inside as an adult. The location was close enough to downtown to walk (5 mins to 6th Street), but quite a bit further to go to the more adult area of 2nd Street. Staff was friendly and after my visit quickly corrected a mistake in my billing. Worked great that I had pre-paid via Kayak and had no problems getting my room immediately. Breakfast was included (hard to find) but be aware the only protein was hardboiled eggs and there was very little fruit. At least there were (make your own) waffles!

The construction noise across the street was not very conducive to sleeping late on the weekend. There was a huge gap under the door where light came in and A/C went out - like a motel instead of a hotel. The parking was mandatory valet @ 12.99/day and I don't remember that being listed online (at Kayak). Of course there wasn't another close place to park so I guess it was better than $20/night like some places downtown. This place got very crowded on Labor Day weekend, so check in and check out were kind of crazy.

It had easy access to the highway but our room near the back was very quiet. It was within walking distance of 6th street.

The floors must be cleaned with oil rags. Our feet turned black. We were told the breakfast was until 10:00, but found out on Mnday that during the week it is only until 9:00.

The room was great. It was renovated and comfortable. It had a nice microwave, coffee pot, and fridge.

Room service didn't clean our room one day. We called the front desk. He assured us they would be right up. They never came. We called back and he told us they left for the day. At the very least all we asked the front desk for was new towels. They brought us two bath mats. Very unacceptable. We went back to the front desk for the third time and got two more ratty looking towels. Customer service that day was very poor. Another night, some other guests were so rowdy that the police were called. I realize that was out of the hotels control.

Nothing!

Popcorn, bottle caps, trash in the room. The beds were like boards. Super hard. Condom packages all over the parking lot. Mary at the desk was rude and incompetent.

Rates were pretty cheap, staff was very nice.

Facility is old and not well kept up. Definitely in need of renovation. Area surrounding is not great, as an example, the parking lot is fenced in and there are security patrols at night time. In addition, the main lobby entrance is closed at night and a side one requiring card access is the only one open. Hallways had musty smell, rooms were slightly better. Bathrooms showed their age (peeling paint, gaps in the shower stall), though were generally clean. 1 of 3 bath towels was extremely dirty, like someone used it then put it back and it never got changed. Overall would only stay here in the future if budget was primary concern, otherwise would pay more to stay somewhere nicer.

Very nice hotel, looks as if it was recently built or remodeled. Staff where super friendly! Easy access to room. No complaints what so ever. Highly recommend. Will stay again next time I am in Austin.

No.

Location was perfect

Lack of blankets on the bed, low water pressure, Luke warm water, squeaky floors above our room

It was cheap.

It was dirty, and somehow I tried to book an address that was other than what I was given.

Location is key to this place. It is a bike's ride away from anywhere you would want to go. And the elevators are big enough to carry two bikes at a time. Despite what many other reviews said, our room was clean.

The A/C worked but did not get cold enough. We woke up pretty warm each morning.