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Parkservice für 30 pro Tag war die beste Option für das Parken und das Personal war schnell. Die Möbel waren zerrissen. Daunendecke war zerrissen. Boden der Toilette war dreckig. Das Zimmer war an einer Gasse also war es laut an einem Montagmorgen mit der Müllreinigung. Man braucht also keinen Wecker, dass ist sicher. Man konnte auch Abgase am Morgen riechen im Zimmer.
Gut, zentrale Lage Die Zimmer waren komfortabel und gut ausgestattet Das Bett war komfortabel Das Personal war freundlich Laute straße, konnte die Sirenen die ganze Nacht lang hören
Wunderschönes und komfortables Hotel, das Personal war sehr zuvorkommend und nett, gute Lage
Schönes Hotel in meiner neuen Lieblingsstadt. Leichter Zugang zu öffentlichen Verkehrsmitteln, aber wir sind fast überallhin gelaufen ... inklusive Inner Harbour. Die Unterkünfte waren super und das Personal war hilfsbereit auch bei all den "kleinen Sachen."
Ausgezeichnetes Restaurant Ausgezeichnetes Personal
Lobby, das Personal, das Essen Restaurantangebote alles hervorragend Die Zimmer sind alt, aber sauber und mit hervorragenden Betten und Laken. 3 Sterne Badezimmer, aber sauber. Gut gemacht.
Wunderschöne Unterkunft, toller Blick auf das Camden Felder, guter Preis und der Pool war schön, Coffee Bean in der Lobby, ein toller Ort zum übernachten ob es geschäftlich oder privat ist! - das Personal war sehr zuvorkommend
Grösse der Zimmer ist okay, die Sauberkeit insgesamt und der Zimmer waren vorbildlich. Wirklich zu empfehlendes Businesshotel.
Blick auf die Stadt war großartig. Das Personal war sehr freundlich und hilfsbereit. Würde auf jeden Fall wieder kommen und kann es auch meinen Freunden und der Familie empfehlen.
Das Hotel hat seinen Glanz verloren. Die Flure waren muffig und die eingerichtet sind ist abgenutzt. Es mangelt an Charakter. Das beste an dem Hotel ist die zentrale Lage zum Binnenhafen und freundliches Personal. Muffiger Geruch Abgenutzte Möbel Staubig Zimmer
Das Personal war sehr freundlich und hilfsbereit. Restaurant war chronisch unterbesetzt. Gruppen sind gegangen ohne ihr Essen zu bekommen aufgrund der langen wartezeit.
Exceptional quality suite Beautfiul furnishings Impeccable front desk and staff service Not as close to the inner harbor as advertised
Gave us the wrong room but charged us for the other one. Terrible customer service!
My overall experience was okay but the parking was confusing. I would've liked for my parking to be free for staying with the hotel, especially because the rooms are pricy. I stayed at the Embassy in Philly and for $50 more I had a balcony, an extra bed and a larger living room area. I think this place is only valuable because of the location. I was able to walk to the lounge my boyfriend and I went to so that was great, was only seven minutes from our destination. There's not many late night food options though, we ended up driving to IHOP around 1 a.m. and it was a 20 minute drive.
Good breakfast, suites are spacious and not that expensive.
Staff was accommodating, polite, professional. Rooms were spacious and comfortable. I would absolutely stay here again and highly recommend it.
Complimentary drinks, great breakfast, staff was excellent People smoking outside the door, is disgusting
Great breakfast, close proximity to the inner harbor AC didn't work very well, and the tv in the room was strangely placed where you couldn't watch it from the couch or bed
The bed, the kitchenette, the temperature control, the quiet; the breakfast buffet, the staff.
I've been to a few Embassy Suites, I enjoy a few drinks, best bar staff and cocktail offering I've experience at an ES. I never made it to the breakfast. I didn't want to spoil my appetite for the nearby Vietnamese food, it was sooooo good. The snacks at the manager's reception were disappointing. Couldn't adjust the temperature in the room. There wasn't a fan in the bathroom... All minor stuff really, would definitely stay there again.
Stay was FAB - U - LOUS! I had read other reviews and would agree. Clean, spacious rooms. Cable plus. nice towels. Food from restaurant was good. Polite, speedy check-in and out. Gym was current. Slept so good, I missed the breakfast. I heard it was great too. Only suggestion, would be wifi included.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
wir hatten innerhalb von drei Tagen nur einmal Zimmerservice!
Lage Das Badezimmer war winzig
Extrem freundliches und zuvorkommendes Personal
Zentral Lage zum Konfernez Center Zustand Lift schlecht, dieser ist auch sehr unhygienisch
Freundlich und hilfsbereites Personal. Ich war begeistert von dem angeschlossen Grill. Kleines Badezimmer.
Nähe zum Hafen, sehr nette Mitarbeiter Leider war der Pool erheblich kleiner, als das Bild vermuten ließ.
Sauberes Hotel mit sehr freundlichem Personal an Rezeption. Außerdem eine ideale Lage in der Stadt. Kein Frühstück inklusive.
-Friendly staff -Good size room with sectional couch -Complimentary breakfast Location was a bit far from convention center
The staff was very friendly and went out of their way to be kind and hospitable. The room was funky and quite comfortable. Love the couch area. Really comfortable space. The view was great and the location worked fabulously: near to the waterfront, Whole Foods and fun shopping. The location also worked well for roaming about in the Harbor area, Fells Point and Canton. My son enjoyed the continental breakfast which was top notch and the refrigerator in the room was spacious enough to store a few meals cutting down on travel costs. The shower was not as luxurious as the rest of the room itself but it did the trick and was super clean. The bathroom door, while funky, did not offer much privacy which could be a little awkward if traveling with non-family members, as i did on this visit.
Great hotel top to bottom. Rooms are well designed and appointed. Super clean. Breakfast is really tasty. Difference though is the staff. Exceptional attitude and demeanor. Having to leave
The hotel location is perfect! Its in walking distance from the harbor. It has several stores and restaurants on very close proximity. The staff was friendly and the rooms were clean and very nice! They have a indoor poor that is extermely small and only goes up to 4ft. And water appeared to be a little cloudy. We were not able to take advantage of the pool and this was part of the reason we selected this hotel! Very disappointed about that!
The room is fantastic. Large, clean, very modern. We could really tell that we were staying in a brand new hotel. We were very pleased. Also the staff was fantastic. Franklin at the front desk was very welcoming and informative. And the man at Valet (I'm not sure of his name) was super helpful and courteous. We did not have a remote control in our room. When we called down to ask for one (it was late, so maybe there was nothing to be done) we never heard back about a new one. Also there was very very low water pressure in the shower. We had a hard time getting ready in the morning without water.
This hotel had the nicest staff.. Everyone we encountered was friendly knowledgeable and caring.
Proximity to attractions and parts of the city was great and everyone was very friendly! The cost of parking when I could have went around the block and paid $20 less for the night
I put my dates in on your website and it took me to booking.com where it didn't transfer that data. So I wasn't paying close attention and I booked the reservation but it was for the day I booked it. I lost my discount and ended up paying over $40 more for the room because I didn't get the discount on the room. It took me a while to figure out how I messed up and after retracing my exact steps, I figured out that the dates didn't transfer. Now I looked again at the correct dates and the discount price that both the hotel and booking.com said no longer was available for the date in question showed up on the date that I needed (24th of Jan.) Ultimately the mistake was mine, and I will be much more careful in the future when I book online.
Beautiful corner room with a good view. The room was very dark, there's almost no light in the entryway/desk area, where it's needed most.
Very clean rooms and nice, friendly staff!
Das Personal war fantastisch! ! ! Das Zimmer war großartig mit Ausnahme der Beleuchtung.Es gibt aber ein Stuhl zum drin lesen aber es gibt keine Lampe.Das Zimmer war zu dunkel. Ansonsten war es großartig.
Das Personal war großartig - sehr freundlich und hilfsbereit. Das Zimmer war sauber und schön, und sehr einzigartig. Super Dusche, und alles in allem waren wir begeistert.
Alles!! Keine Probleme.
Freundlichkeit und Hilfsbereitschaft der Hotelmitarbeiter. Einfache und im Hotel integrierte Parkmöglichkeit ($14/Tag liegt im Rahmen). Sauberes und nett adaptiertes Zimmer. Lage / Umgebung des Hotels war ebenfalls in Ordnung. Lage des Zimmers mit Blick in den Innenhof und nur 1 relativ kleines Fenster, welches weder gekippt noch geöffnet werden konnte. Relativ lautes und leistungsschwaches Heizungs-/Klimagerät.
nette Lage im Mount Vernon District in 'walking distance' zum Hafen und zahlreichen Freizeiteinrichtungen Das uns zugewiesene Zimmer war überschwemmt mit klatschnassem Boden und es wurde nur auf Nachfrage ein neues Zimmer zugewiesen Das Frühstück war wie in einer Jugendherberberge
Free WiFi, sehr freundliches und hilfsbereites Personal
Perfect room for the money spent Police sirens sounding off all the time
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Plenty of room
Staff was helpful in recommending eating, transportation, directions. Just genuinely kind and helpful. Breakfast was expensive and poor quality.
Location was perfect. In walking distance to anything we wanted to see. N/a
The location was great, staff were nice, and all basic services and amenities were in place. The building's age is starting to show (lost an elevator bank for half a day during our stay, leaving 1 public elevator and 1 service elevator to serve 12 floors of rooms). Parking price is $25/night and parking keys aren't always coded properly. Cheaper parking might be available at nearby garages (saw some at $20/night). Room price was absurd because of I stayed during a convention weekend, but even considering that, the costs were pretty abusive ($400 a night is a prime Times Square price; Baltimore should never command that sort of fee). Most of the Inner Harbor hotels were charging in that range, and prices for convention weekends are now steep enough that I'll be looking to stay off property, then drive in/garage my vehicle to save a couple hundred bucks a day.
The staff was excellent, beyond polite! Best room service breakfast ever.
I love the pool and sauna. I love the bed sizes. I like the courteous guest services and front desk employees. Best swimming pool in the national capital region. Hands down. I did not like having to pay $25 for a night of parking and I absolutely did not like paying $16.95 for a buffet breakfast that was literally the same quality as a normal buffet at a days inn or a budget hotel. I would pay for a breakfast if it was a decent breakfast, but this was really substandard. Dry hard muffins, a toaster that was not working, dry dry plain eggs, fruit that looked old. This breakfast needs to be free or the menu and the cooking changed immediately.
Proximity to ballpark.
Good location. Safe. Room was fine The lack of an included breakfast and the fact that the buffet was 15 bucks. Seemed a bit steep.
Friendly, efficient staff. Nice restaurant and bar. $25 a day parking charge.
Bed was comfortable, location was convenient. No hot water from the sink.
Was impressed with the room for cost. Staff was helpful. Parking was expensive and low ceiling No breakfast.
Everything. Staff was SUPER friendly! The room was more than we expected. Enjoyed the decor. Parking was easy and included. Breakfast was served to our room on time. . Placing as our number 1 place to stay when we come back to Baltimore.
Beautiful, luxurious room with amazing hot tub. Great location, extremely friendly staff, and delicious breakfast included!
Awesome bathrooms, clean rooms, breakfast delivered to my door, bed size,friendly staff, the whole nine yards Sound of cars at night(second floor)
No elevator service for my whole 4 days' stay and I stay on the 5th floor No new towel for 3 days The TV remote control is not working and the front desk promised to fixed it but it never return No battery in the thermostat and battery is not available in front desk One card key prepared for two customers None smoking room but cigarette butt on stairwell Strong ammonia smell in stairwell etc
Nothing Elevator didn't work you had to take the stairs, sheets on bed had stains on it, window looked out onto a brick wall approx 6 inches away, alarm on door went off every 20 seconds. The guy at the desk was nice he refunded our money and told us he didn't blame us for leaving
Pretty dumpy but for the price it is understandable. Everything was working in our room but the beds weren't very comfortable. Some makeup stains on the towels and it was located in a sketchy part of Baltimore.
The bed The view and cramped hallways
The only thing positive I can find to say about this hotel is that it wasn't infested with bugs. I'm still not sure why, given the complete absence of cleaning services. Room was need of repair: door deadlock wouldn't latch, shower door replaced by curtain held by pipe clamps, broken towel rack, peeling wall paper, sticky floor and elevator. No cleaning service for entire week. Took 24+ hours to get broken glass picked up, small shards still in carpet. Desk staff inactive and indifferent. Wifi slower than a fax machine. Would not provide alternative room nor offer refund.
The beds were comfortable, but also had no Comforters. The rope light flickering mood wall was cool to look at since a previous guest had smashed the TV and it didn't even turn on. The sink didn't drain, there was no climate control whatsoever (there was a programmable thermostat in the room, but I don't think it was attached to anything) so, would advise against staying here late may- early October unless you like sleeping in extreme heat. TV was 100% broken, but luckily the wifi worked so I could watch Internet TV. Staff did 0 to change anything. I'm really surprised Best Western has their name on this place. As a traveller with low standards this place has exceeded them. Don't ignore the reviews like I did. Or you too will end up brushing your teeth in the bath tub.
For the price, the place was clean enough, close walk to the harbor and fine for a few night stay The facilities weren't great, particularly the hot water was lukewarm at best
That it was close to the royal farms Arena for our concert The place was run down, I never though hotels like this existed. Some doors wouldn't close all the way or lock. The front desk said that if our room wasn't clean they would have to move us to a different hotel??? What? I booked my room a month in advance. My wife and I had friends staying also and when they got to their room the front door was broken so it wouldn't close or lock and the room was still dirty. The elevator had a mind of its own and wouldn't even goto the floor you selected... Press 3 it will take you to 6. This place is not for anyone to stay at period. Spend the extra $15 and go somewhere else.
Staff was fantastic for all that my group put them through (we needed several extra blankets and towels, realizing this in two trips). Room was quiet, but only suitable for one adult. Staff was also kind enough to call a cab for us when we were running late so the cab could meet us when we got to the lobby; this ended up making all the difference in the world. Room was VERY small, there were small blood stains on the sheets and one of the pillows, wasn't crazy about the air conditioner in the room, bathroom had NO circulation whatsoever (so after a shower it was too humid to breathe) and bathroom door was as creaky as something out of a horror movie, so it woke everyone up whenever someone had to take a bathroom run in the middle of the night.
The hotel staff were very pleasant and polite. The condition of this hotel is poor. Light fixtures broken. Elevator not in proper working order. The bathroom still had shampoo bottles from the last guests on the top ledge in the shower. The bed was comfortable. The pillows were aweful and small and lumpy and old. The whole place. The staff is very nice.
I Love The Presentation Of It All..... The Flashing Lights On The Headboard Was Awesome.... It Made Our Stay Romantic, Sexy And Was Something To Look Forward To. The Water Didn't Really Get Hot.
The hotel and rooms were clean. Very close to all major downtown Baltimore venues including the Convention Center, Aquarium, Inner Harbor, etc. Rooms are small. Location is a little rough. Travel with a group for safety.
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.
Good rooms, not on the harbour but near it,
Very close to all attractions breakfast was awesome
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
Convenient location. Not necessarily the cleanest hotel.