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Grösse der Zimmer ist okay, die Sauberkeit insgesamt und der Zimmer waren vorbildlich. Wirklich zu empfehlendes Businesshotel.
Das Hotel hat seinen Glanz verloren. Die Flure waren muffig und die eingerichtet sind ist abgenutzt. Es mangelt an Charakter. Das beste an dem Hotel ist die zentrale Lage zum Binnenhafen und freundliches Personal. Muffiger Geruch Abgenutzte Möbel Staubig Zimmer
Beds, pillows, access to pool. Some repairs needed, esp. in bathrooms and pool area. Pool closed at 10 PM. A fridge was in the room but no minibar/snacks. The smoke alarm flashed all night (brightly).
I loved the facilities. Bathrooms are upscale. Very nice shower. The facilities and decor is tasteful and classy very calming and comfortable. The rooms are very spacious The carpet in the rooms need updating although there were 2 double beds there was plenty of room for Queen beds.
The room was beautifully decorated and had spectacular view of the harbor. Location is in walking distance to many tourist attractions and restaurants. We did not need to move our car during our stay. A free bus service Charm City stops close to hotel and was easy to use. The staff was very friendly When we arrived there was no valet parking available. The hotel parking lot said full but we pulled in anyway & found plenty of spots. ( we think they put full sign up to discourage people going to baseball game from parking in lot ) Parking too expensive : $30 per day
The Staff was most accommodating, they make you feel like family. they always greet you with a smile. Everyone was so helpful loved my stay there and will stay there again. It is close to a lot of places you can walk to, and walking distance to the stadiums. LOVE LOVE LOVE this hotel... The view over the Harbor was Fabulous!!! Not having a trash can by the little kitchen area, but I am a neat freak,
The Italian toiletries in the bathroom were lovely!
Out room was recently updated and was excellent. The hotel staff was courteous, helpful and friendly. The pool, spa and fitness room were first class. We enjoyed the entire experience.
Water front rooms are excellent, the view of the harbor was fantastic, especially at night. The location was also ideal, right there in the harbor close to everything I wanted to see and do.
Everyone was very courteous and they upgraded my room without my asking. Parking a little pricey but that's the way it is anywhere downtown Baltimore. Valet feature is worth it.
The staff had a wonderful attitude and were very attentive to customer needs. The fitness room was great; the buffet breakfast was a good value. The hotel is located in the inner harbor. The in room Keurig worked. This was a nice stay Some of the furniture was pretty old but I really don't need anything fancy to put my clothes into.
nice bathroom Restaurant was good Great location Room seemed dated
Freundlich und hilfsbereites Personal. Ich war begeistert von dem angeschlossen Grill. Kleines Badezimmer.
Sauberes Hotel mit sehr freundlichem Personal an Rezeption. Außerdem eine ideale Lage in der Stadt. Kein Frühstück inklusive.
Extrem freundliches und zuvorkommendes Personal
Nähe zum Hafen, sehr nette Mitarbeiter Leider war der Pool erheblich kleiner, als das Bild vermuten ließ.
Zentral Lage zum Konfernez Center Zustand Lift schlecht, dieser ist auch sehr unhygienisch
wir hatten innerhalb von drei Tagen nur einmal Zimmerservice!
Location Destination fee
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
comfy beds good breakfast smelly
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
The location of the hotel ideal for easy access to what our trip plans were. Restusraunts were expensive and parking was notinluded.
I stayed in the Sheraton in Dover, de and it was great. This past week however I stayed at the Sheraton in Atlantic City, nj and then in Baltimore Maryland and I must say I will not be staying at a Sheraton Hotel again. At both locations the rooms were dirty and the sweet sleeper beds were awful. I wish I had the same experience as I did in Dover.
Location No ethernet enabled internet connection in room. WiFi was very week in the conference rooms
Lication and how great and kind everyone was.
The desk personnel (particularly Miss Evan and LeRoy) were immensely helpful. LeRoy even lowered our 2nd night stay - we booked a 2nd nite AFTER booking the first night, and got a $50 higher rate! They made us feel special, and we'll look for Sheraton Hotels first in the future. Letisha and Dawn were also very helpful when asking about the billing. One person at the desk - John (?) wasn't very pleasant or personable over the phone. Thank God we talked to different people when we arrived at the desk.
comfortable beds and pillows cost too high. I registered through (Pri-Med Conference) as part of a group and should have gotten group rates but don't think I did. the Sheraton is my first choice for a hotel but I am becoming unhappy with the cost. I may choose a different hotel next year. I attend this conference every year but the hotel costs are getting too high
Location and view from room. On site parking. No
Staff was excellent! Beds were very comfortable.
I booked a month in advance for our one year wedding anniversary. I requested a king bed overlooking the harbor and received a confirmation on my request. Upon arrival, we were given a room on the 4th floor staring at the parking garage. I called the front desk, and was told to come downstairs. Service, hotel management staff
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
Plenty of room
Perfect room for the money spent Police sirens sounding off all the time
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Staff was helpful in recommending eating, transportation, directions. Just genuinely kind and helpful. Breakfast was expensive and poor quality.
The staff was excellent, beyond polite! Best room service breakfast ever.
Friendly, efficient staff. Nice restaurant and bar. $25 a day parking charge.
I love the pool and sauna. I love the bed sizes. I like the courteous guest services and front desk employees. Best swimming pool in the national capital region. Hands down. I did not like having to pay $25 for a night of parking and I absolutely did not like paying $16.95 for a buffet breakfast that was literally the same quality as a normal buffet at a days inn or a budget hotel. I would pay for a breakfast if it was a decent breakfast, but this was really substandard. Dry hard muffins, a toaster that was not working, dry dry plain eggs, fruit that looked old. This breakfast needs to be free or the menu and the cooking changed immediately.
The location was great, staff were nice, and all basic services and amenities were in place. The building's age is starting to show (lost an elevator bank for half a day during our stay, leaving 1 public elevator and 1 service elevator to serve 12 floors of rooms). Parking price is $25/night and parking keys aren't always coded properly. Cheaper parking might be available at nearby garages (saw some at $20/night). Room price was absurd because of I stayed during a convention weekend, but even considering that, the costs were pretty abusive ($400 a night is a prime Times Square price; Baltimore should never command that sort of fee). Most of the Inner Harbor hotels were charging in that range, and prices for convention weekends are now steep enough that I'll be looking to stay off property, then drive in/garage my vehicle to save a couple hundred bucks a day.
Bed was comfortable, location was convenient. No hot water from the sink.
Location was perfect. In walking distance to anything we wanted to see. N/a
Good location. Safe. Room was fine The lack of an included breakfast and the fact that the buffet was 15 bucks. Seemed a bit steep.
Was impressed with the room for cost. Staff was helpful. Parking was expensive and low ceiling No breakfast.
Proximity to ballpark.
Location to Ballpark and Stadium Hotel is seriously showing its age inside and out.
It was a nice place to stay, nothing extridinary. The acoustical value of our room was horrendous. We could hear our neighbors conversation. Could also hear people's conversations in their rooms as you walk by the entry door. Even heard a couple having relations walking by their room. We won't be staying there again.
Clean rooms, comfy beds, ideal location to M&T Stadium and Inner Harbor
The hotel was in a great location and beds were very comfortable. I booked the hotel because it said kid friendly. After reviewing the website, I realized there was nothing to keep kids entertained. I tried to cancel but was told no refunds. We decided to make the most of it. My 5 year old was going a little stir crazy in the room so we decided to walk around. He saw an escalator and would go up and come down the stairs. I was told he was not allowed to do that. I figured it was high up so they didn't want him to fall down. We went to the other side where there was only 4 stairs. Again I was told he was not allowed to do that. He wasn't running or bothering the quests. I could have allowed him to run up and down the hallways (which I thought was inappropriate) to let out some energy, but decided going up and down the stairs was a better option. I felt as if my family was not welcome. Why label yourself kid friendly, when you prefer not having kids there. I was truly disappointed.
Close to Convention center. Great renevations. Comfortable room. Used to have a really super Buffet. Now its good but pretty limited; no smoked salmon or other higher quality items normally expected at an upscale facility (with an upscale price of $19) & provided by its competitors. Also, I was charged for the room (interestingly at a lower price than I paid to Kayak) as they had no record of the prepayment! I called HotelBeds and they are working on it.