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8,0
Positiv: I tried the SPA - so delightful, and bulgarian food - they cook it great!
Negativ: not at all
Bewertung von
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3,0
Positiv: The 2 bed apartment was very nicely decorated.
Negativ: The staff were very unfriendly. The breakfast was practically inedible and the only coffee they had was powdered. The showers leaked all over the bathroom floor and the kitchenette only had 4 glasses - no cutlery, plates, mugs, pans in fact a very poor excuse for a kitchen so we were never able to eat in! We went there for the ski-ing but no transport was laid on to take us to the gondola and the hotel was on the very edge of the town so a very long walk. Ended up taking taxis for the first few days until we complained and then they provided alternative transport. Hotel restaurant was the worst meal we had and they wouldn't take credit card. Also on leaving the staff were very put out that we wanted to pay our bill by credit card.
Bewertung von
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5,2
Positiv: ta spa!
Negativ: to prosopiko...toys tropoys toy...
Bewertung von
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3,7
Negativ: Problem with hot water and too much noise in the hotel.
Bewertung von
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2,6
Negativ: The room allocation policy was super strange and had to change room 3 times from studio which is about 2 star, to double /3star/ to vip which is about 4 star. Given the hotel is generally rated 4 star its an issue.
Bewertung von
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6,4
Positiv: Lovely,modern and clean hotel. Opened in Dec 2008 so everything still looks new! Excellent location with taxi/bus station next to hotel. Centre was 10 min walk away with nice restaurants just down the road. Most of the staff spoke english which was helpful.
Negativ: Unfortunately during our stay there in May, the Jacuzzi and Turkish Bath were not working because they were broken??? Already!!!?? and they made no attempt to rectify the problem!
Bewertung von
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3,0
Positiv: The 2 bed apartment was very nicely decorated.
Negativ: The staff were very unfriendly. The breakfast was practically inedible and the only coffee they had was powdered. The showers leaked all over the bathroom floor and the kitchenette only had 4 glasses - no cutlery, plates, mugs, pans in fact a very poor excuse for a kitchen so we were never able to eat in! We went there for the ski-ing but no transport was laid on to take us to the gondola and the hotel was on the very edge of the town so a very long walk. Ended up taking taxis for the first few days until we complained and then they provided alternative transport. Hotel restaurant was the worst meal we had and they wouldn't take credit card. Also on leaving the staff were very put out that we wanted to pay our bill by credit card.
Bewertung von
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5,2
Positiv: ta spa!
Negativ: to prosopiko...toys tropoys toy...
Bewertung von
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3,7
Negativ: Problem with hot water and too much noise in the hotel.
Bewertung von
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2,6
Negativ: The room allocation policy was super strange and had to change room 3 times from studio which is about 2 star, to double /3star/ to vip which is about 4 star. Given the hotel is generally rated 4 star its an issue.
Bewertung von
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6,4
Positiv: Lovely,modern and clean hotel. Opened in Dec 2008 so everything still looks new! Excellent location with taxi/bus station next to hotel. Centre was 10 min walk away with nice restaurants just down the road. Most of the staff spoke english which was helpful.
Negativ: Unfortunately during our stay there in May, the Jacuzzi and Turkish Bath were not working because they were broken??? Already!!!?? and they made no attempt to rectify the problem!
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