Quality Inn & Suites Mall of America - MSP Airport

Positiv: The first thing we noticed was the very friendly and helpful desk attendant. That was unusual, just by itself! We had a big room with a nice comfortable bed (though the pillows were a little lumpy). I really liked the iron/ironing board in the pull-down cabinet, very clever and sleek.

Negativ: There was only one small elevator in the hotel used by guests and employees, alike. It was dingy, slow and smelled. The lighting in both the room and the bathroom were too dim to put on make-up.

Positiv: Room had new carpet and bed very comfortable. Everything was clean and lighting was adequate. Breakfast crew was awesome. They kept everything available and did it cheerfully. Dining room was also very clean and with enough space to serve/seat all who arrived for breakfast. First desk was also very efficient and helpful. This hotel was in a very good location for us and we enjoyed our stay!

Negativ: All rooms should be equipped with safety bars for getting in and out of the tub/shower area. It is difficult to climb out of a tub without anything to hold on to.

Great Escape

Positiv: I am a local who twice a year needs to escape to work on a large project. I stay in my room and work. Housekeeping was great at keeping me supplied while not interrupting and the breakfasts were a great way to start my day!

Negativ: The doors shutting are LOUD. Wake a person out of a dead sleep. Would love to see some kind of softening of the frames to aid in this issue.

Close to MOA

Positiv: We stayed so close to Mall of America, and there was a Denny's right next door open 24/7. This was good because we got in at 1:00 am. Nice pool and workout room and good breakfast. Very clean.